Business & Internal

Inkqubo ye-AI Phone IVR

Ukongeza imenyu yefowuni ephelelwe lixesha ngesixhobo esinamandla soncedo lwelizwi esiqonda unxibelelwano oluqhelekileyo, siqhuba unxulumano ngokufanelekileyo, kwaye sinika uncedo lomsebenzisi 24/7. Ukunciphisa ixesha lokulindela, ukuphucula uxanduva lomsebenzisi, kwaye uphathe unxulumano olungenasiphelo ngaphandle kokuqesha abasebenzi abangaphezulu.

Ukufikelela 24/7 Ulwimi lwendalo Unikezelo oluSmart Ulwimi oluninzi I-Analytics Dashboard

Inkqubo ye-AI Phone IVR

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Iinkcukacha zenkqubo ye-IVR

Umatshini wokuzenzekelayo wefowuni oqeqeshiweyo oqonda abaqhagamshelana nawe

Ulwimi oluqhelekileyo

Abaqhagamshelanayo bathetha into abafunayo ngamagama abo. I-AI iqonda injongo neendlela ngokuzenzekelayo - akukho manani emenyu ofuna ukuwakhumbula.

Impendulo ekhawulezayo

Ixesha lempendulo elingaphantsi kwesekondi. Abanxulumanayo bangalibali ukulibazisa okanye ukuqhubela phambili iimenyu ezinemiphakamo emininzi. Umndilili wokuphatha unxulumano usuka kwisekondi ezili-90 ukuya kwi-15.

Unikezelo oluSmart

Umendo ngesebe, uhlobo lwengxaki, umphakamo womxhasi, ulwimi, okanye nayiphi na imithetho emiselweyo. Abaxhasi be VIP bafumana ulawulo oluphambili ngokuzenzekelayo.

Iimpendulo zeNkonzo-Yomntu

Imibuzo eqhelekileyo (iiyure, indawo, isalathiso se-akhawunti) iphendulwa ngokuthe ngqo ngaphandle kokuqhuba, ukunciphisa umthwalo kubasebenzi bomuntu.

Inkxaso Yeelwimi Ezininzi

Ukukhangela uulwimi lomnxeba nokumphendula ngokufanelekileyo. Inkxaso yomnxeba kwiilwimi ezingaphezu kwe-30 ngaphandle kweqela elithetha ulwimi oluninzi.

Uvavanyo lwesiphelo sendlela

Ukulandela iipateni zokuqhuba, ubukhulu boqhagamshelwano ngesebe, iiyure eziphezulu, kunye neemibuzo eqhelekileyo ukuphucula ukusetyenziswa kwabasebenzi kunye neenkqubo.

I-IVR esebenza

Umzekelo woqhagamshelwano lwenkonzo yomthengi ophathwa ngokupheleleyo yi-AI

Nceda uqhagamshelane ne-Acme Corp. Ndingakunceda njani namhlanje?

Ewe, ndinemibuzo malunga netyala lam lokugqibela — kukho ityala endingazi.

Ndiza kukuxelela ngesebe lethu lemali-mboleko ngoku. Bayakwazi ukutsala i-akhawunti yakho kwaye bajonge ukuba uhlawulwe ntoni. Nceda ulinde imizuzu embalwa.

Iinketho zesandi

Khetha ilizwi eligqibeleleyo elimele i-brand yakho kwintlanganiso nganye

Izithethi eziphezulu

Sarah

Female

Ilizwi elicacileyo, elisebenza kakuhle lenkqubo yefowuni yeshishini

Adam

Male

Ukhuseleko, ukuthunyelwa okusebenzayo kokuhamba ngokukhawuleza

Emma

Female

I-Polymer, ilizwi eliphezulu lenkampani yeshishini

Iimodeli ezilungileyo

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Impendulo yesibini-esezantsi yokuhambisa unxulumano olukhawulezayo olunokwenzeka

MeloTTS

Free

High-quality multilingual text-to-speech that runs on CPU with minimal latency.

Fast 4/5

Imodeli ekhululekileyo eneelwimi ezininzi yezakhiwo zoqhagamshelwano lwamazwe ngamazwe

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Inkxaso yeelwimi ezininzi eziqhelekileyo zesiseko soqhagamsheli esininzi

I-IVR

Fumana inkqubo yakho yefowuni ye-AI ephilayo ngokukhawuleza kunenkqubo ye-IVR eqhelekileyo

1

IiNkonzo

Uluhlu lweesebe zakho, iziqhagamshelanisi zabo zefowuni, kunye nohlobo lwezingxoxo eziphathwa ngazo nganye.

2

Cwangcisa Imithetho Yokuhambisa

I-maphu yokufuna umnxeba kwicandelo. Chaza imithetho ephambili yabaxhasi be-VIP kunye nemibuzo ekhawulezayo.

3

Yongeza Ulwazi Lwenkonzo Yegama

Ngenisa iiyure zomsebenzi, indawo, imibuzo eqhelekileyo, kunye neempendulo eziqhelekileyo ezinokuthi i-IVR iziphathe ngaphandle kokuqhuba.

4

Dibanisa kwindlela yakho yefowuni

Ukongeza kwi-PBX yakho, i-Twilio, okanye umboneleli we-VoIP kwaye uqale ukuphatha unxulumano ngokuzenzekelayo.

Iimeko Zokusetyenziswa Okuqhelekileyo

Uxhaso lomxhasi

Ukuphatha i-FAQs, umbuzo we-akhawunti, kunye nokusombulula iingxaki ezisisiseko phambi kokuqhuba iingxaki ezinzima kubameli bomuntu.

Idinga lokucwangcisa

Incwadi, ucwangciso kwakhona, kunye nokuqinisekiswa kwedinga ngekhalenda kunye neSMS.

I-Payment Collection

Inkqubo yokuhlawula ngokukhuselekileyo ngefowuni nge-PCI-compliant voice authentication.

Iinkqubo ze-Enterprise

Dibanisa kwinkqubo yakho esele ikhona

  • Uthungelwano lwe-CRM (iSalesforce, iHubSpot, i-Zendesk)
  • Iinkqubo zokuhlawula iitikethi (Jira, ServiceNow)
  • Ikhalenda ye-APIs (i-Google, i-Outlook, i-Exchange)
  • Iindlela zokuhlawula (Stripe, Square, Authorize.net)
  • I-REST APIs yesiko kunye ne-webhooks

Uvavanyo lwesiphelo sendlela

Ukulandelela izikhombisi ezibalulekileyo ukuphucula inkqubo yakho yefowuni:

  • • Ixesha eliphakathi lokuphatha kunye nenqanaba lokugqiba
  • • Ubukhulu boqhagamshelwano ngeyure/usuku/inyanga
  • • Iinjongo zomnxeba oqhelekileyo kakhulu
  • • Uhlalutyo lweemvakalelo kunye ne-CSAT scores
  • • Umyinge wokudluliselwa kwabancedisi

Imibuzo ebuzwa rhoqo

Imibuzo eqhelekileyo malunga nenkqubo yethu ye-AI Phone IVR

I-IVR eqhelekileyo iqhuba abaqhagamshelanisi ngemithi yemenyu eqinileyo: 'Qhagamshelana no-1 ukuthengisa, uqhagamshelane no-2 ukuxhasa.' I-AI IVR ivumela abaqhagamshelanisi ukuba bathethe ngokuqhelekileyo: 'Ndifuna uncedo ngetyala lam.' I-AI iqonda kwaye iqhuba ngokuzenzekelayo.

Iifowuni ezininzi zihamba ngaphantsi kweemizuzu emi-5. I-AI ibulela umnxeba, iqonda umbono wabo ukusuka kwilizwi elinye okanye ezimbini, kwaye idlulisa ngokukhawuleza. Oku kukhawuleza ngaphezu kwee-5-10x kunee-mthi zefowuni eziqhelekileyo.

Ewe. I-AI ifumanisa ulwimi lomnxeba kwaye iphendula ngokuhambelana nalo. Ixhasa ulwimi olungaphezulu kwe-30 kwaye ingabeka abaqhagamshelana nabo kumalungu e-language-specific xa kufuneka.

Ewe. Isebenza nakweyiphi na inkqubo ye-SIP/VoIP: Twilio, RingCentral, Asterisk, FreeSWITCH, Genesys, nezinye. Akukho tshintsho lwezixhobo ezifunekayo.

Ewe. Qwalasela iimpendulo zenkonzo yobuqu zemibuzo eqhelekileyo: iiyure zeshishini, indawo yeofisi, i-URL yewebhusayithi, ucwangciso lwedinga, kunye ne-akhawunti yemali. Unikezelo kuphela xa uncedo lwengqondo lufunekayo.

Emva kweempawu ezimbini zokucacisa, i-AI iqhuba umnxeba kumqhubi ophilayo okanye kumnxeba oqhelekileyo. Akukho mntu ushiya umnxeba oxakekileyo kwi-loop.

Ewe. Nge-CRM integration, i-AI iyazi iindwendwe ze-VIP, ii-akhawunti zeshishini, okanye iingxaki ezikhawulezayo kwaye izilayisha kuluhlu oluphambili ngexesha lokulindela elifutshane.

I-AI iphatha unxulumano olungaphelelanga. Umnxeba ngamnye ufumana uxolo olukhawulezayo kunye nolawulo - akukho phawu oluxakekileyo, akukho luhlu lokuzigcina ngexesha lexesha eliphezulu.

Ewe. Ungaqwalasela i-DTMF (ucinezelo lweqhosha) njengokhetho oluya emva. Abanye abaqhagamshelanayo bakhetha ukucinezela u-0 kumsebenzisi, kwaye i-AI ihlonipha loo nto.

Ukulandela umthamo womnxeba ngeyure/imini, ukuhambisa unikezelo ngesebe, umyinge wexesha lokuphatha, umgangatho wenkonzo yokulungisa, kunye nenjongo yomsebenzisi oqhelekileyo. Sebenzisa le data ukuphucula ulawulo lweenkqubo.

Iinkqubo ze-IVR eziqhelekileyo zibiza i-$1,000-$10,000 ukumisela kunye neendleko zemizuzu nganye. I-AI IVR kwi-TTS.ai iqala kwi-$9/inyanga kwaye iphatha amawaka ezingxoxo ngaphandle kweendleko zemizuzu nganye ngaphandle kwamagama.

Ewe. I-AI ingaqoqa igama, inani le-akhawunti, isizathu sokufowunela, nezinye iinkcukacha phambi kokuhambisa. Olu lwazi lugqitywa kumthumeli ofumanayo ukuze abafowuneli bangaphinda baphinde baphinde baphinde baphinde.
5.0/5 (1)

Yintoni esinokuyilungisa? Ulwazi lwakho olufunyenweyo lunceda silungise iingxaki.

Ilungile ukuPhakamisa Indlela Yomsebenzi Womnxeba Wakho?

I-AI IVR esebenzisa i-AI ephatha unxulumano ngokuzimeleyo kwaye ikhula kunye neshishini lakho