Business & Internal

Àwọn Ìṣàmúlò-ètò

Replace outdated phone menus with an intelligent voice assistant that understands natural language, routes calls efficiently, and provides 24/7 customer support. Reduce wait times, improve customer satisfaction, and handle unlimited concurrent calls without hiring additional staff.

Àwọn Ìṣàmúlò-ètò Àwọn Àkọlé Ìṣàmúlò-ètò Ìmọ̀ Àwọn Àgbègbè Àwọn Àtòjọ-ẹ̀yàn

Wá Ẹ̀yàn Yìí Lórúkọ Àwọn Àkọlé API

AI Phone IVR System

Orúkọ Òjútó

Àwọn Ìṣàmúlò-ètò Àtòjọ-ẹ̀yàn

You are a professional phone operator for a business. When callers reach you, greet them warmly and ask how you can direct their call. Understand their intent from natural speech and route them to the correct department: sales, support, billing, scheduling, or management. If uncertain, ask clarifying questions. Handle simple inquiries directly (business hours, location, website) without routing. Be efficient — callers appreciate quick routing.

Àwọn Àmì-ìwé

Àwọn ìṣàmúlò-ètò

Lọ́ọ̀kan ààyè-iṣẹ́ yìí

IVR System Features

Professional phone automation that understands your callers

Natural Language Routing

Callers say what they need in their own words. AI understands intent and routes instantly — no menu numbers to remember.

Instant Response

Sub-second response time. Callers never wait on hold or navigate multi-level menus. Average call handling drops from 90 seconds to 15.

Smart Routing

Route by department, issue type, customer tier, language, or any custom rule. VIP customers get priority routing automatically.

Self-Service Answers

Common questions (hours, location, account balance) answered directly without routing, reducing load on human agents.

Multilingual Support

Detect caller language and respond accordingly. Support callers in 30+ languages without multilingual staff.

Call Analytics

Track routing patterns, call volumes by department, peak hours, and common queries to optimize staffing and processes.

Wá IVR nínú iṣẹ́

Àwọn ìṣàmúlò-ètò ìṣàmúlò-ètò ìṣàmúlò-ètò ìṣàmúlò-ètò ìṣàmúlò-ètò AI

Thank you for calling Acme Corp. How can I help you today?

Ya, Mo ni ibeere kan nipa owo-ori mi ti o kẹhin — o ni owo-ori kan ti emi ko mọ.

I'll connect you with our billing department right away. They can pull up your account and review that charge with you. One moment please.

Àwọn Àtòjọ-ẹ̀yàn Àwọn Àmì-ìwé

Yan àwòrán tí o fẹ́ láti ṣàfihàn àmì-ìwé rẹ̀ nínú gbogbo àwòrán

Àwọn Àwòrán

Sarah

Female

Ojú mìíràn, aládábòójútó fún àwọn ìṣàmúlò-ètò kọ̀ǹpútà iṣẹ́

Adam

Male

Àwọn Ìṣàfilọ́lẹ̀ Àwọn Ìṣàfilọ́lẹ̀

Emma

Female

Polished, premium voice for enterprise companies

Àwọn ìṣàmúlò-ètò

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Sub-second response for the fastest possible call routing

MeloTTS

Free

High-quality multilingual text-to-speech that runs on CPU with minimal latency.

Fast 4/5

Free multilingual model for international call centers

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Natural multilingual support for diverse caller bases

Deploy Your IVR in Hours

Get your AI phone system live faster than traditional IVR setup

Define Departments

List your departments, their phone extensions, and the types of calls each handles.

Set Routing Rules

Map caller intents to departments. Define priority rules for VIP customers and urgent issues.

Add Self-Service Info

Enter business hours, location, FAQs, and common answers the IVR can handle without routing.

Connect Your Phone System

Ṣẹ̀dà láti inú PBX rẹ, Twilio, tàbí olùfilọ́lẹ̀ VoIP rẹ̀ ki o si bẹrẹ ìṣàfilọ́lẹ̀ àwọn ipe nígbà kan.

Common Use Cases

Àkọ́gbégbé

Ṣayẹwo FAQs, awọn ibeere iroyin, ati awọn iṣoro ipilẹ ṣaaju ki o to lọ si awọn ọran ti o nira si awọn aṣoju eniyan.

Appointment Scheduling

Book, reschedule, and confirm appointments with calendar integration and SMS reminders.

Payment Collection

Process payments securely over the phone with PCI-compliant voice authentication.

Enterprise Integrations

Líǹkì sí àwọn ìṣàmúlò-ètò rẹ̀

CRM integration (Salesforce, HubSpot, Zendesk)
Ticketing systems (Jira, ServiceNow)
Calendar APIs (Google, Outlook, Exchange)
Iṣẹ́ Iṣẹ́ (Stripe, Square, Authorize.net)
Custom REST APIs and webhooks

Àwọn Ìṣàmúlò-ètò

Wá àwọn ààyè-iṣẹ́ ìṣàmúlò-ètò fún ìṣàmúlò-ètò kọ̀ǹpútà rẹ̀:

Àwọn ààyè-iṣẹ́ ààyè-iṣẹ́ àti àwọn ààyè-iṣẹ́
• Aago/ọjọ/oṣu
Àwọn Ìṣàmúlò-ètò Òjútó
• Aṣàfilọ́lẹ̀ ìròyìn àti àwọn ààyè CSAT
• Ìjánu-ìṣàfilọ́lẹ̀ sí àwọn ààyè-iṣẹ́ eniyan

Àwọn Àtòjọ-ẹ̀yàn

Awọn ibeere ti o wọpọ nipa AI Phone IVR System wa

Traditional IVRs force callers through rigid menu trees: 'Press 1 for sales, press 2 for support.' AI IVR lets callers speak naturally: 'I need help with my bill.' The AI understands and routes instantly.

Gbogbo àwọn ìsàlẹ̀-ilà nínú àwọn ìṣàmúlò-ètò nínú àwọn ìṣàmúlò-ètò 5. AI náà náà nínú àwọn ìṣàmúlò-ètò 5. AI náà náà nínú àwọn ìṣàmúlò-ètò 5.

Yes. The AI detects the caller language and responds accordingly. It supports 30+ languages and can route callers to language-specific agents when needed.

Yes. Works with any SIP/VoIP system: Twilio, RingCentral, Asterisk, FreeSWITCH, Genesys, and more. No hardware changes needed.

Yes. Configure self-service answers for common queries: business hours, office location, website URL, appointment scheduling, and account balances. Only route when human assistance is genuinely needed.

After two attempts to clarify, the AI routes the caller to a live operator or general reception. It never leaves callers stuck in a loop.

Yes. With CRM integration, the AI recognizes VIP customers, enterprise accounts, or urgent issues and routes them to priority queues with shorter wait times.

The AI handles unlimited concurrent calls. Every caller gets an instant greeting and routing — no busy signals, no hold queues during peak hours.

Yes. You can configure DTMF (button press) as a fallback option. Some callers prefer pressing 0 for an operator, and the AI respects that.

Track call volume by hour/day, routing distribution by department, average handling time, self-service resolution rate, and common caller intents. Use this data to optimize staffing and processes.

Traditional IVR systems cost $1,000-$10,000 for setup plus per-minute charges. AI IVR on TTS.ai starts at $9/month and handles thousands of calls with no per-minute fees beyond credits.

Yes. The AI can collect name, account number, reason for calling, and other details before transferring. This information is passed to the receiving agent so callers do not have to repeat themselves.

5.0/5 (1)

Tí O Tí Ìṣàmúlò-ètò Fẹ́ẹ̀lì Rẹ̀?

Ṣiṣàfilọ́lẹ̀ AI IVR tí n gbọ́dọ̀ kọ̀ǹpútà ní pàtó àwọn ipe ní pàtó àti àwọn ìṣàfilọ́lẹ̀ ní pàtó iṣẹ́ rẹ̀

Ṣàfihàn Àwọn Ìṣàmúlò-ètò

Àwọn Ìṣàmúlò-ètò

AI Phone IVR System

IVR System Features

Natural Language Routing

Instant Response

Smart Routing

Self-Service Answers

Multilingual Support

Call Analytics

Wá IVR nínú iṣẹ́

Àwọn Àtòjọ-ẹ̀yàn Àwọn Àmì-ìwé

Àwọn Àwòrán

Sarah

Adam

Emma

Àwọn ìṣàmúlò-ètò

Kokoro

MeloTTS

CosyVoice 2

Deploy Your IVR in Hours

Define Departments

Set Routing Rules

Add Self-Service Info

Connect Your Phone System

Common Use Cases

Àkọ́gbégbé

Appointment Scheduling

Payment Collection

Enterprise Integrations

Líǹkì sí àwọn ìṣàmúlò-ètò rẹ̀

Àwọn Ìṣàmúlò-ètò

Àwọn Àtòjọ-ẹ̀yàn

How is this different from a traditional IVR?

How fast does it route calls?

Can it handle calls in multiple languages?

Does it integrate with our existing phone system?

Can it answer simple questions without routing?

What happens if the AI cannot understand the caller?

Can it prioritize certain callers?

How does it handle peak call volumes?

Can callers still press buttons if they prefer?

What analytics does it provide?

How much does it cost compared to traditional IVR?

Can it collect caller information before routing?

Tí O Tí Ìṣàmúlò-ètò Fẹ́ẹ̀lì Rẹ̀?