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Amma Customer Success and Operations Specialist with over 5 years of experience in high-Complexity sectors such as Fintech and Blockchain. Currently, I manage over 100 daily users; this is thanks to time optimization techniques while sustaining a high customer satisfaction score of 94%. I specialize in workflow optimization, I also hold a Lean Six Sigma White Belt certification. For Sunny Bliss, I bring a proven track record of driving results and a strong background in customer care, de-escal