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Hi, my name is Rachel Supilanas, and I’m based in Bacoor, Cavite, Philippines. I have over 20 years of experience in airline cargo operations, customer service, and logistics support. I’ve handled customer inquiries across chat, email, and phone, ensuring accurate and timely resolutions. I’m also trained in freight brokerage, dispatching, CRM systems, and Amazon Seller Central, which allows me to adapt quickly to different tools and workflows. I’m known for being reliable, detail-oriented, and c