CHAPTER ONE: One Vote
Why Structure Matters More Than Intentions
[EPIGRAPH] Good outcomes don't come from good people. They come from systems
designed so that good judgment has somewhere to land. That's the whole
argument, in one story.
The temperature inside submarine B-59 had climbed past 122 degrees
Fahrenheit.
It was October 27, 1962, and the Soviet diesel submarine had been
underwater for days, somewhere in the Caribbean, running on batteries
that were almost dead. The air conditioning