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CHAPTER ONE: One Vote Why Structure Matters More Than Intentions [EPIGRAPH] Good outcomes don't come from good people. They come from systems designed so that good judgment has somewhere to land. That's the whole argument, in one story. The temperature inside submarine B-59 had climbed past 122 degrees Fahrenheit. It was October 27, 1962, and the Soviet diesel submarine had been underwater for days, somewhere in the Caribbean, running on batteries that were almost dead. The air conditioning