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About Me <#0.3#> I’ve spent the past 10 to 12 years working in the software and technology space, mostly operating at the intersection of business operations and technical delivery. <#0.3#> My work has primarily focused on helping organizations improve how their users interact with their systems — …

About Me <#0.3#> I’ve spent the past 10 to 12 years working in the software and technology space, mostly operating at the intersection of business operations and technical delivery. <#0.3#> My work has primarily focused on helping organizations improve how their users interact with their systems — starting with discovery and requirements gathering, translating those needs into clear technical specifications, supporting development and delivery, and then helping optimize those systems after imple