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[narrator] This is not a horror movie scene. This happened in Los Angeles. In 2013, a college student named Elisa Lam was staying at the Cecil Hotel. She was last seen inside an elevator, acting strangely… pressing random buttons… and talking to someone who wasn’t there. Then, she vanished. Days later, guests started complaining that the hotel’s water tasted weird. Maintenance checked the rooftop water tank. And they found Elisa’s body inside. No signs of forced entry. No clear explanation. To t