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Welcome to Contoso. For billing in California, say “billing” or press 1. For DEMO access, press 2. The address for returns is 950 Westlake Dr, San Jose, CA 95110, not P.O. Box pickup. If you are looking for Dr. Rivera, her office is on Bascom Ave. Your callback window is Monday, April 6, 2026, between 8:00 a.m. and 6:00 p.m. Central. Reference RMA-2026-04-00091.