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Compliance follow-up: Rugelyn Almonicar escalated the issue to the eStream/Ownerville support team, noting that the onboarding documents and training were still showing as incomplete, and asked the team to confirm the campaign for onboarding.Campaign identified: Be Marketable confirmed the campaign is Energy under The Modern Vender Inc. and asked whether there was a phone number they could call for help.Support finding: Goran Balsic responded that Michael had not uploaded his picture in Ownervil