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Marcellus Butler Jr. is repeatedly requesting a SaraPlus login/code for sales rep Mychelle Bennett so she can access her account.Multiple teams (Smart Circle, eStream, Ownerville) could not initially locate or authenticate the rep due to her being offboarded/retired in the system. Actions Taken:Marcellus reinstated and reintroduced the rep through the onboarding/roadmap process. eStream confirmed the rep is now reintroduced and active.UID is active (MV2642). The email mychelleben3@gmail.com is c