If you were given a file with an rtf format, you need to change its extension to docx
Go to file save as
Browse
Find your testwork folder
Rename your file exactly the same as your exam paper including spelling and capitalization
Choose the extension docx
then press save
To save a word file as a pdf
Go to file save as
Browse
Find your testwork folder
Rename your file exactly the same as your exam paper including spelling and capitalization
Choose the extension pdf
then press save