Waihoki ki te kōrero Kaiārahi Pūoro Ka kōrerorerotia te kuputuhi Ko te tāruatanga reo Voice Design Marketplace He nui ake
Business & Internal

Ka taea e AI IT te āwhina i te taiwhanga

Mā te whakawātea i te tautoko Tier 1 IT me tētahi kaiāwhina AI e whakamātau ana i ngā take noa iho, e whakahōu ana i ngā kuputuhi, e whakarato ana i ngā kāwanatanga, me te tohutohu i ngā kaimahi puta noa i ngā raruraru hangarau. Ka whakaiti i ngā tāke, ka whakapai ake i ngā wā whakaotitanga, me te whakawātea i tō rātou rōpū IT ki te arotahi ki ngā mahi hanganga matatini.

Whakamātautau-tonotono Ka whakahōu anō te kuputuhi Hanganga tākete Ko te whakaritenga haumarutanga 24/7 tautokotanga
Whakamātau i tēnei māngai wātea API Docs

Ka taea e AI IT te āwhina i te taiwhanga

Ka tīmata tēnei māngai

Ka taea e te Help Desk te āwhina

Ko te tautoko IT whakamātautau e whakaoti ana i ngā take noa iho

Ka whakahōu anō te kuputuhi

Mā te haumaru e whakahaere ana i ngā tono whakahōu kuputuhi. Whakamātautau i te tuakiri, te whakahōu i ngā tohu, me te tohutohu i ngā whakamahinga mā te whakarite i ngā kuputuhi hōu.

Pāpāhotanga Pāpāhotanga

Ka whakamātauria ngā raruraru WiFi, VPN, me te whatunga me te whakaoti i ngā raruraru i te hipanga-ki-te-hipanga. Ka whakaoti te nuinga o ngā raruraru hononga i roto i ngā minu.

Mā te tautoko pūmanawa

Mā te whakahauhau i ngā kaimahi mā te whakatū i ngā pūmanawa, ngā whakahōutanga, te whakaritenga, me te whakaoti i ngā hapa noa iho mō ngā utauta umanga paerewa.

Ka whakaritea te pūrere

Mā te āwhina ki te whakarite i te tātari, ki te whakarite i te mātaki, ki ngā herenga pātata, me te whakaoti i ngā raruraru pūrere.

Hanganga tākete

Ki te hiahiatia e ngā take te arotahi o te tangata, ka waihanga i ngā tākete whakamārama me te whakaahuatanga o te raruraru, ngā hipanga i whakamātauria, me te taumata arotahi.

Te pūtake mōhiotanga

Ka taea e koe te uru ki tōna pūtake mōhiotanga IT ā roto hei whakarato i ngā rongoā me ngā tikanga tika, motuhake a te kamupene.

Ki te kite i te Help Desk i roto i te mahi

Ko te whakarongo tautoko tauira e haere ana puta noa i tētahi take whakamātautau pātaka

Kāore e taea e au te hono ki te VPN mai i te kāinga. Ka haere tonu te wā.

Ka taea e au te āwhina ki te whakaoti i tērā. E tīmata ana mā ētahi arotakenga tere. Tuatahi, e hono ana koe ki tōtou WiFi kāinga, ā, ka taea e koe te uru ki ngā pūnaewele pūnoa pēnei i te Google?

Heoi anō, he pai te mahi o te Ipurangi.

He pai, nā reira he pai te hononga Ipurangi. Mātau ki te whakamātau i te kaiwhakahaere VPN. Ka taea e koe te kōwhiri-matau i te tohu-tūturu VPN i roto i tōna kāwai pūnaha me te kī ki a au he aha te tau whakahōu e whakaatu ana? Anō hoki, i te wā whakamutunga i mahi tika ai?

Ka tautokona e te kaimahi nga oro

Ka kōwhiria he reo e whakangāwari ana i ngā whakamahinga i te wā o ngā whakarongo tautoko hangarau

Whakahauhautanga

Adam

Male

He oro, he oro mārama mō ngā tohutohu hangarau

Sarah

Female

He kaihautū, he tono whakahauhau mo nga kaimahi whakahāwea

Michael

Male

Ko te oro o te tohunga hangarau whai mana

Tauira pai rawa

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

He whakautu tere mō ngā kōrerorero whakaoti-whāiti

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Ko te rerenga kōrero māori mō te tohutohu kahunga-ki-kahunga o te mate.

MeloTTS

Free

High-quality multilingual text-to-speech that runs on CPU with minimal latency.

Fast 4/5

Kāhua wātea mō ngā taupānga tautoko ā-roto

Ka whakatū i tātou Tauwhāinga Rāwhitinga AI

Ka whiwhi tautoko tātai IT e mahi ana i roto i tātou whakahaere

1

Ko te pūtake mōhiotanga IT

Kai roto i te pūtake mōhiotanga o te māngai, ngā tikanga paerewa, me te rārangi pūmanawa kua whakaaetia.

2

Ka tautuhia ngā ture whakawhānuitanga

Ka whakatū i ngā take e whakaoti ana te māngai i ngā take e whakaiti ana: ngā whakarerekētanga kuputuhi (whakataua), ngā pōharatanga pūrere (whakataua), ngā take VPN (whakataua kātahi ka whakarewa).

3

Ka hono te pūnaha tākete

Ko te whakakotahitanga me ServiceNow, Jira Service Desk, Zendesk, ko tātou papatono tika rānei mō te hanganga tika.

4

Whakapae ki ngā Kaimahi

Ka taea te whakawātea i te taupānga tautoko mā te waea, te kōrero, te Slack rānei te whakakotahitanga Slack/Teams rānei mō te āwhina IT āwhina.

Mā ngā taumahi tautoko whakamātautau

Ka whakahōu anō te kuputuhi

Whakamātautau i te tuakiri me te whakahōu ā-hōu i ngā kuputuhi AD/SSO

Te Whakawhiwhinga o te Whakawhiwhinga

Ka waihanga ngā kāri me te whakawhiwhia i ngā whakaaetanga pūmanawa

Ko nga raruraru o te whakakitenga

Ka whakaoti i ngā raruraru pāhonotanga me ngā raruraru pūkaha

Rāwhiti ā-Rāwhiti

Whakamātautau i ngā raruraru VPN, WiFi, me te whatunga

Ko te whakaurutanga me te haumarutanga

Ko te whakaurutanga o te pūnaha IT

  • • Tatauranga hohe / Azure AD
  • • ngā pūnaha tāke (Jira, ServiceNow, Zendesk)
  • • Mana whakahaere rawa (Jamf, Intune)
  • • Whakamātautau i ngā utauta (Datadog, New Relic)
  • • Te pūtake mōhiotanga (Confluence, SharePoint)

Haumarutanga Kamupene

  • E hiahiatia ana te mana ā-maha
  • Ka whakahaeretia te āheitanga i runga i te tūranga (RBAC)
  • • SOC 2 Type II pūnaha ā-pūnaha
  • • Ko ngā raraunga reo kua whakawaeheretia i roto i te whakawhitinga me te wātea
  • • Ko ngā pūkete whakamātautau mō te whakaritenga

E pā ana ngā pātai

Ko ngā pātai noa iho mō tātau AI IT Help Desk

Ko ngā take noa iho pēnei i te whakahōutanga o te kuputuhi, te whakamātautau VPN, te hono WiFi, te tohutohu whakatūnga pūmanawa, te whakatū i te tātari, te whakarite i te imeli, me te whakawātea i te pūranga whakaata.

Ka whakamātauria e te māngai te tuakiri o te kaimahi mā ngā pātai haumarutanga, te tuakiri kaimahi, te whakauru rānei ki tōna pūnaha whakahaere tuakiri i mua i te mahi i ngā huringa kāwanatanga.

Inā kore e taea e te māngai te whakaoti i tētahi raruraru, ka waihanga i tētahi tākete mārama i roto i tōna papatono ITSM me te whakaahuatanga o te raruraru, ngā hipanga whakaoti i whakamātauria kētia, me ngā mōhiohio whakawhitiwhiti whakamahi.

He. E whakahaeretia ana e te māngai ngā kaimahi puta noa i ngā tikanga hipanga maha, kotahi te hipanga i tētahi wā, e whakaū ana i ia hipanga i te oti i mua i te neke atu ki te whai ake. Ka whakamahia e ia te reo māmā me te ātete i te tohutohu.

Mā te whakaoti i ngā raruraru pūnoa (whakahaere, whakawhitiwhitinga, pūmanawa) i ngā wā katoa, ko te nuinga o te wā e whakaiti ana te papa tautoko AI i te rōrahi tāke e whakahaeretia ana e te tangata e te 40–60%, e whakaae ana kia arotahi tōna tīma IT ki ngā raruraru matatini.

Ināianei. Ka hoatu e te māngai ngā tohutohu tauwāhi-whāiti. E pā ana ki te pūnaha whakahaere e noho ana te kaiwhakaari, ā, ka whakaritea ngā hipanga whakamātautau.

Ināianei, ka wātea te papa tautoko AI 24/7. Ko ngā kaimahi e mahi ana i muri, ko ngā kaimahi tawhito i roto i ngā rohe wā rerekē, me ngā kaimahi i te mutunga o te wiki, ka whiwhi tautoko āwhina IT katoa.

He. Ko te whakauru i te pou āwhina hei robot i roto i tōna kamupene Slack, Teams rānei. Ka taea e ngā kaimahi te kōrerorero reo, te kōrerorero tuhituhi rānei me te tautoko IT hāngai mai i a rātau utauta mahi tahi.

Kei roto i tōna rārangi pūmanawa paerewa, ngā taipitopito o te kaiwhakahaere VPN, ngā tauira tātari, te whakaritenga whatunga, me ngā tikanga ā-roto i roto i te whakahau pūnaha. Ka whakamahia e te māngai tēnei mōhiotanga kamupene mō te whakamātautau tika.

Ka taea e te māngai te whakatinana i ngā tono pūrere (pūrere pūrere hou, whakaaturanga, papatuhi) mā te kohikohi i ngā hiahia me te waihanga i ngā tākete whiwhinga.

Ka taea e koe te whakahōu i te whakahau pūnaha me ngā rongoā hōu i a rātau e kitea ana. Ka whakamahia e te māngai ngā tikanga whakaoti hou mō ngā raruraru ōrite i muri ake nei.

He. E mahi ana te māngai i ngā kōrero i te wā tūturu me te kore e rokiroki i ngā raraunga mōkito. Ka whakamahia e te whakaurutanga ki tōna pūnaha whakahaere tuakiri ngā whakarongo API haumaru. Tērā pea kei te wātea te whakahoahoa anō mō te haumarutanga tino nui.
5.0/5 (1)

E whakaritea ana te tautoko IT?

Ka whakawātea i tētahi taupānga āwhina AI e whakaoti ana i ngā take noa iho, ā, ka whakaiti i te tūnga o te tāke

Ka tāuru i te wātea Kaihoahoa