Customer-Facing

AI 旅馆监督员

与大赦国际负责预订、当地建议、客房服务订单和客人请购事宜的顾问打交道的高级特邀经验,每周7天、每天7天、每天24小时向任何规模的旅馆提供奢侈服务,而无需配备全套的门房服务台。

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AI 旅馆监督员

这个发射代理人

为何酒店选择 AI 服务员

提供规模特优的特邀嘉宾经验

Local Recommendations

Restaurant, entertainment, and attraction recommendations personalized to guest preferences, budget, and location.

Reservation Booking

Book restaurant tables, spa appointments, tours, and activities on behalf of guests through integrated services.

Room Service

Take room service orders, process special requests, and coordinate with hotel staff for timely delivery.

30+ Languages

Assist international guests in their native language. No language barrier between your hotel and its guests.

Transportation

Arrange airport transfers, car rentals, ride-shares, and provide public transit directions for any destination.

Service Requests

Handle towel requests, maintenance issues, checkout questions, and any guest need — routing to the right department.

AI 监督所的经验

聆听如何帮助客人吃饭和活动

Can you recommend a good Italian restaurant near the hotel?

I'd love to! For Italian dining, I highly recommend Trattoria Bella Vita — it's just a 5-minute walk from the hotel. They're known for their handmade pasta and wood-fired pizza. For a more upscale experience, Osteria Marco is a 10-minute taxi ride and has an excellent wine list. Would you like me to make a reservation at either one?

Trattoria Bella Vita sounds great. Can you book a table for two at 7 PM tonight?

I'll reserve a table for two at Trattoria Bella Vita tonight at 7 PM. Shall I arrange a taxi for 6:45, or would you prefer to walk? Also, would you like me to mention any dietary preferences to the restaurant?

最有才华的旁听者之声

Polished, knowledgeable voices that embody hospitality excellence

顶上的声音

Emma

Female

优雅、光亮的声音,最适合奢侈款待

Michael

Male

高规模酒店的温暖、精密音调

Bella

Female

商店旅馆的友好友好、近近的声音

最佳模型

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast, natural responses for real-time guest interactions

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Multilingual support for international guests

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Natural conversational flow for extended concierge interactions

Launch Your Concierge Service

Start delighting guests in minutes

1

设置您的 Conserge 控制器

输入旅馆细节、便利设施、附近景点、伙伴餐厅和当地交通选择。

2

Choose a Voice & Language

Select a voice that matches your hotel brand. Enable multilingual support for your guest demographics.

3

Connect Hotel Systems

Integrate with your PMS, booking systems, and service request platforms for seamless guest service.

4

在会议室中的部署情况

Make the concierge available via in-room tablets, phone, or the hotel app for instant guest access.

Complete Guest Services

Everything a traditional concierge does, automated

Restaurant Reservations

Book tables at local restaurants, provide recommendations, handle dietary restrictions and special occasions.

事件事件( S) 显示票盘( S)

为剧院、音乐会、体育活动、参观和最佳座位选择的当地景点提供安全的入场券。

Transportation

Arrange airport transfers, car rentals, ride shares, limousine service, and provide directions.

Room Service

Take orders for food, drinks, amenities, and special requests with delivery coordination to rooms.

当地建议

推荐吸引、购物、夜生活、家庭活动和以客人喜好为基础的隐藏宝石。

Special Requests

处理唤醒电话、多余毛巾、维修问题、迟结账和其他客人需要。

适合每种财产类型

从商店旅馆到大型度假村,不论规模大小或预算多少,都提供世界级的看门服务。

豪华酒店

保持白球服务标准,提供即时反应时间和全面当地知识。

粗略属性

提供个性化的看门服务,不由专职工作人员承担间接费用。

度假村

在高峰期提供规模服务,不雇用季节性工作人员,不遗余力地处理活动预订。

商业旅馆

协助公司旅行者提供会议室、商业服务和高效率的当地交通。

游客满意度影响

Response Time Instant
Service Availability 24/7
Language Support 30+ Languages
Guest Satisfaction +28%
Review Scores +0.4 Stars

与旅馆系统整合

Seamlessly connects with your existing technology stack

PMS 管理系统

歌剧、云床、Mews、CroomRaccoon

电话系统

现有PBX或VoIP平台

通信通信

SMS, WhatsApp, in-app chat

Booking Platforms

开放表、Resy、地方服务

常问问题

关于AI旅馆服务的共同问题

Yes. The AI concierge supports 30+ languages using multilingual TTS models. It can detect the guest language and respond accordingly, serving international travelers without language barriers.

Yes. The concierge integrates via API with major property management systems including Opera, Maestro, and Cloudbeds. It can access guest profiles, room assignments, and reservation details.

Yes. Connect the concierge to OpenTable, Resy, or direct restaurant contacts. It makes real reservations on behalf of guests and confirms the booking details.

Urgent requests (broken AC, plumbing issues, safety concerns) are flagged as high priority and immediately routed to on-duty maintenance staff with room number and issue details.

Absolutely. Enter your curated list of recommended restaurants, attractions, and services with descriptions, distances, and price ranges. The concierge gives personalized suggestions from your approved list.

Yes. Deploy the concierge as a web-based voice assistant on in-room tablets, smart displays, or through the hotel phone system. Guests interact naturally by speaking.

Yes. Load your room service menu and the concierge takes orders, handles customizations, provides estimated delivery times, and sends orders to your kitchen.

The concierge acknowledges the issue empathetically, logs the complaint, and escalates to the appropriate manager. For service recovery, it can offer amenities within your pre-approved guidelines.

Yes. Guest conversations are processed in real time and not stored after the session. The system complies with GDPR and hospitality privacy standards. Self-hosting is available for maximum control.

Yes. The concierge arranges taxis, ride-shares, airport shuttles, and car rentals. It provides directions, estimated travel times, and costs for any destination.

Hotels report 40-60% reduction in front desk calls after deploying an AI concierge. Routine questions about WiFi, checkout times, and local directions are handled instantly.

对于会议小组和活动,主管提供活动时间表、会议室地点和集体餐饮选择。 复杂事件查询由活动小组进行。
5.0/5 (1)

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