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Business & Internal

He pūnaha IVR te AI Phone

Ka whakahōu i ngā tīpakonga tāritenga tawhito ki tētahi kaiāwhina reo mātauranga e mōhio ana ki te reo māori, e whakahaere tika ana i ngā tāruatanga, ā, ka homai he tautoko tāngata 24/7. Ka whakaiti i ngā wā āwhina, ka whakapai ake i te whakaaetanga o te tāngata, ā, ka whakahaere i ngā tāruatanga ā-whāiti me te kore utu i ngā kaimahi tāpiri.

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He pūnaha IVR te AI Phone

Ka tīmata tēnei māngai

Āhuatanga pūnaha IVR

Ka mārama te whakamātautau mōhiohio mō ngā kaitapere ki ōna kaitapere

Whakahaua reo māori

E kī ana ngā kaikōrero i te mea e hiahiatia ana e rātau i roto i a rātau kupu. E mōhio tonu ana te AI ki ngā whāinga me ngā ara — kāore he tau kōwhiringa kia maumaharatia.

Ka urupare tūturu

Ko te wā urupare waeine-roto. Kāore ngā kaikōrero e tūmanako ana ki te pupuri, ki te whakatere rānei i ngā kōwhiringa taumata-maha. Ka whakapeka te whakahaere āhua o te whakarongo mai i te 90 waeine ki te 15.

Rāwhiti matapōkere

Ka haere i runga i te tari, i te momo take, i te taumata o te kaiwhakawhanake, i te reo, i tētahi ture ā-ringa rānei. Ka whiwhi ngā kaiwhakawhanake VIP i te huarahi arotahi.

Whakautu-Wāhi-Wāhi

I whakautua hāngaitia ngā pātai noa iho (wae, tauwāhi, tauwāhi pūtea) me te kore whakawhitiwhitinga, e whakaiti ana i te taumahatanga o ngā māngai tangata.

Mā te tautoko reo maha

Ka kite i te reo o te kaikōrero, ā, ka urupare tika. E tautoko ana i ngā kaikōrero i roto i ngā reo 30+ me te kore kaimahi reo maha.

Ka whakawāteatia te whakarongo

Ka whai i ngā tauira whakawhiti, ngā tauine whakarongo e ai ki te wāhanga, ngā wā tino nui, me ngā pātai noa iho hei whakawhanake i te kaimahi me ngā tukanga.

Heoi te IVR i roto i te mahi

Hei tauira, ka whakahaeretia te whakarongo ratonga kiriata katoa e te AI

Mahalo mō te whakapāhotanga ki te Acme Corp. He pēhea te āwhina i a koe i tēnei rā?

Heoi anō, he pātai ahau mo tōku tāke whakamutunga — he utu kāore i mōhiotia e au.

Ka hono atu ahau ki a koe ki a tātau tari tātari i te wā kotahi. Ka taea e rātau te whakataki i tō tātau pūkete me te arotake i tērā utu ki a koe. He wā kotahi rānei.

Ko ngā kōwhiringa reo mātauranga

Ka kōwhiria te reo pai hei tohu i tōna tohu i ia whakapāhotanga

Whakahauhautanga

Sarah

Female

He oro mārama, mātauranga mō ngā pūnaha whatunga umanga

Adam

Male

E whakawhirinaki ana, he pai te whakawhiwhinga mō te whakatere tere

Emma

Female

Pāpāho, te reo pūmau mō ngā kamupene tūmatanui

Tauira pai rawa

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Ka urupare te waeine-roto mō te whakawhitinga whakarongo tere rawa

MeloTTS

Free

High-quality multilingual text-to-speech that runs on CPU with minimal latency.

Fast 4/5

He tauira wāteatanga mō ngā pokapū whakarongo aowhānui

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Mā te tautoko reo maha māori mō ngā pūtake whakarongo rerekē

Ka whakawaengatia ōna IVR i roto i ngā wā

E tere ake ana te whiwhinga o kāu pūnaha tāuru AI i te whakaritenga IVR tūturu

1

Whakamārama i ngā Tari

E whakarārangi ana i ōna tari, i a rātau whakaroanga tāpu, me ngā momo whakarongo e whakahaeretia ana e ia.

2

Ka whakatū i ngā ture whakatere

Ka whakamāramatia ngā ture arotahi mō ngā kaiwhakarongo VIP me ngā take tūpato.

3

Ka tāpiri i ngā mōhiohio ā-rohe

Ka tāuru i ngā wā umanga, tauwāhi, FAQs, me ngā whakautu noa iho ka taea e te IVR te whakahaere me te kore haere.

4

E hono ana ki tōna pūnaha whatunga

Ko te whakakotahitanga ki tōna PBX, Twilio, VoIP rānei, ka tīmata hoki ki te whakahaere whakarongo.

Ko ngā take whakamahi noa iho

Mā te tautoko mātauranga

Mā te whakahaere i ngā pātai noa iho, ngā pātai pūtake, me te whakaoti i ngā raruraru taketake i mua i te whakawhitinga i ngā take matatini ki ngā māngai tangata.

Ka whakaritea te appointment

Ko te pukapuka, te whakahōutanga, me te whakaaetanga ki ngā huinga me te whakakotahitanga maramataka me ngā mōhiohio SMS.

Kohinga Takahanga

He haumaru ake te tukanga o ngā utu i runga i te whatunga me te whakaūtanga reo e whakaaetia ana e PCI.

Ko ngā whakakotahitanga umanga

E hono ana ki ōna pūnaha tīariari

  • Ko te whakaurutanga CRM (Salesforce, HubSpot, Zendesk)
  • He pūnaha tāke (Jira, ServiceNow)
  • API o te maramataka (Google, Outlook, Exchange)
  • Ko ngā tomokanga utu (Stripe, Square, Authorize.net)
  • Ko ngā API REST ā-kaupapa me ngā tīpae

Ka whakawāteatia te whakarongo

Ka whai i ngā pūtake kī hei whakawhanake i tō tātou pūnaha whatunga:

  • • Te wā tauwaenga o te whakahaere me te mokatere rongoā
  • • Te nui o te whakarongo e te wā/ rā/ marama
  • • Ko te nuinga o ngā whāinga kaikōrero noa iho
  • • Te tātaritanga āhuatanga me ngā pūkete CSAT.
  • • Te mokatere whakawhiti ki ngā māngai tangata.

E pā ana ngā pātai

Ko ngā pātai noa iho mo tātau Pūnaha IVR AI Phone

Ko ngā IVR tūturu e whakahau ana i ngā kaikōrero puta noa i ngā rākau papatono mārō: 'Press 1 mō ngā hokonga, Press 2 mō te tautoko.' AI IVR e āhei ai ngā kaikōrero ki te kōrero māori: 'E hiahiatia ana e au te āwhina ki tōku tāke.'

Ko te nuinga o ngā tāruatanga e haere ana i raro iho i te 5 waeine. Ka whakawhiwhia e te AI ki te kaiwhakarongo, ka mōhio ki to rātau whāinga mai i tētahi, e rua rānei ngā rerenga, ā, ka whakawhiti tere. 5-10 ngā wā tere ake tēnei i ngā rākau tāruatanga tūturu.

Ināianei, ka kitea e te AI te reo o te kaikōrero, ā, ka urupare tika. E tautoko ana i ngā reo e 30+ ana, ā, ka taea te whakahaere i ngā kaikōrero ki ngā māngai reo motuhake ina hiahiatia.

He. Ka mahi ki tētahi pūnaha SIP/VoIP: Twilio, RingCentral, Asterisk, FreeSWITCH, Genesys, me ētahi atu. Kāore he huringa pūrere e hiahiatia ana.

He. Ka whakarite i ngā whakautu ā-iwi mō ngā pātai noa iho: ngā wā mahi, te tauwāhi ofi, te URL o te pūnaewele, te whakarite i ngā hui, me ngā uara pūtea. Ka haere anake ina hiahiatia te āwhina tangata.

I muri i ngā whakamātautau e rua ki te whakamārama, ka whakahaeretia e te AI te kaiwhakarongo ki tētahi kaiwhakahaere ora, ki tētahi kaiwhiwhi ahuwhānui rānei.

Ināianei. Mā te whakaurutanga CRM, ka mōhiotia e te AI ngā kaiwhakawhanake VIP, ngā pūkete kamupene, ngā take tūpato rānei, ā, ka āwhinatia rātau ki ngā kōwae arotahi me ngā wā āwhina poto.

Ka whakahaeretia e te AI ngā whakarongo ā-whāiti. Ka whiwhi whakarongo ā-waha me te whakawhitinga ia kaiwhakarongo — kāore he tohu uaua, kāore he kōaro i ngā wā o te piko.

He. Ka taea e koe te whakarite i te DTMF (pāpāho-pāpāho) hei tīpakonga ārai. E manakohia ana e ētahi kaikōrero te pāpāho i te 0 mō tētahi kaiwhakahaere, ā, ka whakaaetia e te AI.

Ka whai i te nui o te whakarongo e te wā/rohe, te tuaritanga arawhitinga e te tari, te wā whakahaere tawhito, te mokatere rongoā-whāiti, me ngā whāinga whakarongo noa iho. Ka whakamahia tēnei raraunga hei whakawhāiti i te kaimahi me ngā tukanga.

Ko ngā pūnaha IVR tūturu e utu ana i te $1,000–$10,000 mō te whakatūnga, tae atu ki ngā utu i ia minu. AI IVR i runga i te TTS.ai ka tīmata i te $9/whā, ā, ka whakahaeretia e ia ngā mano o ngā tāruatanga me te kore utu i ia minu i tua atu i ngā pūtea.

He. Ka taea e te AI te kohikohi i te ingoa, i te tau pūkete, i te take mo te whakarongo, me ētahi atu taipitopito i mua i te whakawhitinga. Ka whakawhitia ēnei mōhiohio ki te māngai whakawhiwhi kia kore ai ngā kaiwhakarongo e whakawātea i a rātou anō.
5.0/5 (1)

E whakaritea ana ki te whakapiki i kāu pūnaha whatu?

Ka whakawātea i tētahi AI IVR e whakahaere ana i ngā whakawhitinga ā-hinengaro, ā, ka tauinea ki tōna umanga

Ka tāuru i te wātea Kaihoahoa