Âm thanh chia sẻ

Lesson fourteen. Psychological safety versus performance. This is often misunderstood. Psychological safety does not mean removing pressure or lowering standards. It means people can speak honestly, surface issues, and think out loud without fear, while still being held accountable. The real tension is between trust and accountability. Too much pressure without safety leads to fear, silence, burnout, and fake compliance. People will appear to perform, but real issues stay hidden. Too much