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If you were given a file with an rtf format, you need to change its extension to docx Go to file save as Browse Find your testwork folder Rename your file exactly the same as your exam paper including spelling and capitalization Choose the extension docx then press save To save a word file as a pdf Go to file save as Browse Find your testwork folder Rename your file exactly the same as your exam paper including spelling and capitalization Choose the extension pdf then press save