Why does Voice AI still sound like AI?
Four years after Open AI’s Whisper transformed speech recognition, and amid a wave of breakthroughs from ElevenLabs, Deepgram, Cartesia, and others, Voice AI has definitively arrived. There are now hundreds of voice-powered applications emerging across every vertical: sales, healthcare scribing, contact centres, logistics, telecoms, debt collection, and beyond – as we’ve previously written about. Every human voice interaction is a candidate for a voice AI