Customer-Facing

AI Hotel Concierge

Elevér gæsteoplevelse med en AI concierge, der håndterer reservationer, lokale anbefalinger, roomservice ordrer og gæsteønsker 24/7. Giv luksus-niveau service på ethvert hotel størrelse uden at bemande en fuld concierge skrivebord.

Altid tilgængelig Lokal ekspertise Bøger Alt Premiumservice Flersprog

AI Hotel Concierge

Start denne agent

Hvorfor hoteller vælger AI Concierge

Levere ekstraordinære gæsteoplevelser på skala

Local Recommendations

Restaurant, entertainment, and attraction recommendations personalized to guest preferences, budget, and location.

Reservation Booking

Book restaurant tables, spa appointments, tours, and activities on behalf of guests through integrated services.

Room Service

Take room service orders, process special requests, and coordinate with hotel staff for timely delivery.

30+ Languages

Assist international guests in their native language. No language barrier between your hotel and its guests.

Transportation

Arrange airport transfers, car rentals, ride-shares, and provide public transit directions for any destination.

Service Requests

Handle towel requests, maintenance issues, checkout questions, and any guest need — routing to the right department.

Oplev AI Concierge

Lyt til, hvordan det hjælper gæster med spisning og aktiviteter

Can you recommend a good Italian restaurant near the hotel?

I'd love to! For Italian dining, I highly recommend Trattoria Bella Vita — it's just a 5-minute walk from the hotel. They're known for their handmade pasta and wood-fired pizza. For a more upscale experience, Osteria Marco is a 10-minute taxi ride and has an excellent wine list. Would you like me to make a reservation at either one?

Trattoria Bella Vita sounds great. Can you book a table for two at 7 PM tonight?

I'll reserve a table for two at Trattoria Bella Vita tonight at 7 PM. Shall I arrange a taxi for 6:45, or would you prefer to walk? Also, would you like me to mention any dietary preferences to the restaurant?

Sofistikerede konciergestemmer

Polished, knowledgeable voices that embody hospitality excellence

Topstemmer

Emma

Female

Elegant, poleret stemme perfekt til luksus gæstfrihed

Michael

Male

Varm, sofistikeret tone for upscale hoteller

Bella

Female

Venlig, imødekommende stemme til boutique hoteller

Bedste modeller

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast, natural responses for real-time guest interactions

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Multilingual support for international guests

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Natural conversational flow for extended concierge interactions

Launch Your Concierge Service

Start delighting guests in minutes

1

Opret din concierge

Indtast hotel detaljer, faciliteter, nærliggende attraktioner, partner restauranter og lokale transportmuligheder.

2

Choose a Voice & Language

Select a voice that matches your hotel brand. Enable multilingual support for your guest demographics.

3

Connect Hotel Systems

Integrate with your PMS, booking systems, and service request platforms for seamless guest service.

4

Deploy i værelser

Make the concierge available via in-room tablets, phone, or the hotel app for instant guest access.

Complete Guest Services

Everything a traditional concierge does, automated

Restaurant Reservations

Book tables at local restaurants, provide recommendations, handle dietary restrictions and special occasions.

Begivenheds- & Vis billetter

Sikker billetter til teatre, koncerter, sportsbegivenheder, ture og lokale attraktioner med bedste udvalg af pladser.

Transportation

Arrange airport transfers, car rentals, ride shares, limousine service, and provide directions.

Room Service

Take orders for food, drinks, amenities, and special requests with delivery coordination to rooms.

Lokale anbefalinger

Foreslå attraktioner, shopping, natteliv, familieaktiviteter og skjulte perler baseret på gæstepræferencer.

Special Requests

Håndtag wake-up opkald, ekstra håndklæder, vedligeholdelsesproblemer, sen kassen, og andre gæster behov.

Perfekt til hver ejendomstype

Fra boutique hoteller til store resorts, give verdensklasse concierge service uanset størrelse eller budget.

Luksushoteller

Oprethold white-handske servicestandarder med øjeblikkelig responstider og omfattende lokal viden.

Boutique- egenskaber

Tilbyd personlig concierge service uden overhead af en dedikeret medarbejder.

Resorts

Skala service i højsæsonen uden at ansætte sæsonbestemt personale, håndtere aktivitet bookinger ubesværet.

Business Hoteller

Assist corporate rejsende med mødelokaler, forretningsservice, og effektiv lokal transport.

Gæsternes tilfredshedseffekt

Response Time Instant
Service Availability 24/7
Language Support 30+ Languages
Guest Satisfaction +28%
Review Scores +0.4 Stars

Integration med Hotel Systems

Seamlessly connects with your existing technology stack

PMS-systemer

Opera, Cloudbeds, Mews, RoomRaccoon

Telefonsystemer

Eksisterende PBX- eller VoIP-platforme

Beskeder

SMS, WhatsApp, in-app chat

Bookingplatforme

OpenTable, Resy, lokale tjenester

Ofte stillede spørgsmål

Almindelige spørgsmål om AI hotel concierge service

Yes. The AI concierge supports 30+ languages using multilingual TTS models. It can detect the guest language and respond accordingly, serving international travelers without language barriers.

Yes. The concierge integrates via API with major property management systems including Opera, Maestro, and Cloudbeds. It can access guest profiles, room assignments, and reservation details.

Yes. Connect the concierge to OpenTable, Resy, or direct restaurant contacts. It makes real reservations on behalf of guests and confirms the booking details.

Urgent requests (broken AC, plumbing issues, safety concerns) are flagged as high priority and immediately routed to on-duty maintenance staff with room number and issue details.

Absolutely. Enter your curated list of recommended restaurants, attractions, and services with descriptions, distances, and price ranges. The concierge gives personalized suggestions from your approved list.

Yes. Deploy the concierge as a web-based voice assistant on in-room tablets, smart displays, or through the hotel phone system. Guests interact naturally by speaking.

Yes. Load your room service menu and the concierge takes orders, handles customizations, provides estimated delivery times, and sends orders to your kitchen.

The concierge acknowledges the issue empathetically, logs the complaint, and escalates to the appropriate manager. For service recovery, it can offer amenities within your pre-approved guidelines.

Yes. Guest conversations are processed in real time and not stored after the session. The system complies with GDPR and hospitality privacy standards. Self-hosting is available for maximum control.

Yes. The concierge arranges taxis, ride-shares, airport shuttles, and car rentals. It provides directions, estimated travel times, and costs for any destination.

Hotels report 40-60% reduction in front desk calls after deploying an AI concierge. Routine questions about WiFi, checkout times, and local directions are handled instantly.

For konferencegrupper og arrangementer, concierge giver arrangement tidsplaner, mødelokale steder, og gruppe spisemuligheder. Komplekse event forespørgsler sendes til event teamet.
5.0/5 (1)

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