Customer-Facing

AI Hotel Concierge

Përmirësoni përvojën e mysafirëve me një concierge AI që trajton rezervacionet, rekomandimet lokale, porositë e shërbimit të dhomave dhe kërkesat e mysafirëve 24/7.

Gjithmonë në dispozicion Ekspertizë lokale Libra gjithçka Shërbimi Premium Shumëgjuhësh

AI Hotel Concierge

Fillo këtë agjent

Përse hotelet zgjedhin AI Concierge

Ofroni përvoja të jashtzakonshme të mysafirëve në shkallë

Local Recommendations

Restaurant, entertainment, and attraction recommendations personalized to guest preferences, budget, and location.

Reservation Booking

Book restaurant tables, spa appointments, tours, and activities on behalf of guests through integrated services.

Room Service

Take room service orders, process special requests, and coordinate with hotel staff for timely delivery.

30+ Languages

Assist international guests in their native language. No language barrier between your hotel and its guests.

Transportation

Arrange airport transfers, car rentals, ride-shares, and provide public transit directions for any destination.

Service Requests

Handle towel requests, maintenance issues, checkout questions, and any guest need — routing to the right department.

Përjeto Portierin e AI

Dëgjoni se si ndihmon mysafirët me ushqimin dhe aktivitetet.

Can you recommend a good Italian restaurant near the hotel?

I'd love to! For Italian dining, I highly recommend Trattoria Bella Vita — it's just a 5-minute walk from the hotel. They're known for their handmade pasta and wood-fired pizza. For a more upscale experience, Osteria Marco is a 10-minute taxi ride and has an excellent wine list. Would you like me to make a reservation at either one?

Trattoria Bella Vita sounds great. Can you book a table for two at 7 PM tonight?

I'll reserve a table for two at Trattoria Bella Vita tonight at 7 PM. Shall I arrange a taxi for 6:45, or would you prefer to walk? Also, would you like me to mention any dietary preferences to the restaurant?

Zërat e sofistikuar të portierit

Polished, knowledgeable voices that embody hospitality excellence

Zërat kryesorë

Emma

Female

Elegant, polished voice perfect for luxury hospitality

Michael

Male

Tone i ngrohtë dhe i sofistikuar për hotele të larta

Bella

Female

Miqësor, zë i përshtatshëm për hotelet boutique

Modelet më të mira

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast, natural responses for real-time guest interactions

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Multilingual support for international guests

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Natural conversational flow for extended concierge interactions

Launch Your Concierge Service

Start delighting guests in minutes

1

Konfiguro Asistentin Tënd

Shkruaj detajet e hotelit, shërbimet, atraksionet në afërsi, restorantet partnere dhe opsionet e transportit lokal.

2

Choose a Voice & Language

Select a voice that matches your hotel brand. Enable multilingual support for your guest demographics.

3

Connect Hotel Systems

Integrate with your PMS, booking systems, and service request platforms for seamless guest service.

4

Shfaq në dhoma

Bëni portierin në dispozicion nëpërmjet tabletave në dhomë, telefonit, apo aplikimit të hotelit për hyrje të menjëhershme të mysafirëve.

Complete Guest Services

Everything a traditional concierge does, automated

Restaurant Reservations

Book tables at local restaurants, provide recommendations, handle dietary restrictions and special occasions.

Eventi dhe shfaqja Bileta

Bileta të sigurta për teatrot, koncertet, veprimtaritë sportive, turnetë dhe tërheqjet lokale me zgjedhjen më të mirë të vendeve.

Transportation

Arrange airport transfers, car rentals, ride shares, limousine service, and provide directions.

Room Service

Take orders for food, drinks, amenities, and special requests with delivery coordination to rooms.

Rekomandimet lokale

Suggest attractions, shopping, nightlife, family activities, and hidden gems based on guest preferences.

Special Requests

Mbaj telefonatat e zgjimit, peshqit shtesë, çështjet e mirëmbajtjes, kontrollin e vonuar dhe nevojat e tjera të mysafirëve.

Perfekt për çdo lloj prone

Nga hotelet boutique në vendpushimet e mëdha, ofroni shërbime concierge të klasës botërore pavarësisht nga madhësia apo buxheti.

Luksoz

Mbani standardet e shërbimit të dorezave të bardha me kohët e përgjigjes së menjëhershme dhe njohuritë e përgjithshme lokale.

Pronësitë e dyqanit

Ofroni shërbim të personalizuar concierge pa koston e një anëtari të përkushtuar të stafit.

Resorts

Shkalla e shërbimit gjatë sezonit të lartë pa pajtuar personelin sezonal, trajton rezervimet e veprimtarive pa përpjekje.

Hotele biznesi

Asistenca e udhëtarëve korporativë me dhoma takimesh, shërbime biznesi dhe transport lokal të efektshëm.

Ndikimi i kënaqësisë së mysafirëve

Response Time Instant
Service Availability 24/7
Language Support 30+ Languages
Guest Satisfaction +28%
Review Scores +0.4 Stars

Integrimi me sistemet e hoteleve

Seamlessly connects with your existing technology stack

Sistemet PMS

Opera, Cloudbeds, Mew, RoomRacoon

Sistemi telefonik

Platformat ekzistuese PBX ose VoIP

Mesazhet

SMS, WhatsApp, in-app chat

Booking Platforms

OpenTable, Resy, shërbime lokale

Pyetje të shpeshta

Pyetje të zakonshme rreth shërbimit të concierge-it të hotelit AI

Yes. The AI concierge supports 30+ languages using multilingual TTS models. It can detect the guest language and respond accordingly, serving international travelers without language barriers.

Yes. The concierge integrates via API with major property management systems including Opera, Maestro, and Cloudbeds. It can access guest profiles, room assignments, and reservation details.

Yes. Connect the concierge to OpenTable, Resy, or direct restaurant contacts. It makes real reservations on behalf of guests and confirms the booking details.

Urgent requests (broken AC, plumbing issues, safety concerns) are flagged as high priority and immediately routed to on-duty maintenance staff with room number and issue details.

Absolutely. Enter your curated list of recommended restaurants, attractions, and services with descriptions, distances, and price ranges. The concierge gives personalized suggestions from your approved list.

Yes. Deploy the concierge as a web-based voice assistant on in-room tablets, smart displays, or through the hotel phone system. Guests interact naturally by speaking.

Yes. Load your room service menu and the concierge takes orders, handles customizations, provides estimated delivery times, and sends orders to your kitchen.

The concierge acknowledges the issue empathetically, logs the complaint, and escalates to the appropriate manager. For service recovery, it can offer amenities within your pre-approved guidelines.

Yes. Guest conversations are processed in real time and not stored after the session. The system complies with GDPR and hospitality privacy standards. Self-hosting is available for maximum control.

Yes. The concierge arranges taxis, ride-shares, airport shuttles, and car rentals. It provides directions, estimated travel times, and costs for any destination.

Hotels report 40-60% reduction in front desk calls after deploying an AI concierge. Routine questions about WiFi, checkout times, and local directions are handled instantly.

Për grupet e konferencave dhe veprimtarive, portierja ofron planifikimin e veprimtarive, vendndodhjen e dhomave të takimit, dhe mundësitë e darkës së grupit.
5.0/5 (1)

Gati për të rritur përvojën e mysafirëve?

Vendosni portierin tuaj të AI-së sot dhe filloni të ofroni shërbime të nivelit luksoz në çdo pikë kontakti.