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Customer-Facing

AI Hotel Concierge

Zlepšite skúsenosti hostí s AI Concierge, ktorý spracúva rezervácie, miestne odporúčania, objednávky izbovej služby a požiadavky hostí 24 hodín denne, 7 dní v týždni.Poskytujte služby na luxusnej úrovni v hoteli akejkoľvek veľkosti bez obsluhy celého recepčného pultu.

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AI Hotel Concierge

Spustiť tohto agenta

Prečo si hotely vyberajú AI Concierge

Poskytujte výnimočné zážitky hosťom vo veľkom meradle

Local Recommendations

Restaurant, entertainment, and attraction recommendations personalized to guest preferences, budget, and location.

Reservation Booking

Book restaurant tables, spa appointments, tours, and activities on behalf of guests through integrated services.

Room Service

Take room service orders, process special requests, and coordinate with hotel staff for timely delivery.

30+ Languages

Assist international guests in their native language. No language barrier between your hotel and its guests.

Transportation

Arrange airport transfers, car rentals, ride-shares, and provide public transit directions for any destination.

Service Requests

Handle towel requests, maintenance issues, checkout questions, and any guest need — routing to the right department.

Zažite AI Concierge

Vypočujte si, ako pomáha hosťom s jedlom a aktivitami

Can you recommend a good Italian restaurant near the hotel?

I'd love to! For Italian dining, I highly recommend Trattoria Bella Vita — it's just a 5-minute walk from the hotel. They're known for their handmade pasta and wood-fired pizza. For a more upscale experience, Osteria Marco is a 10-minute taxi ride and has an excellent wine list. Would you like me to make a reservation at either one?

Trattoria Bella Vita sounds great. Can you book a table for two at 7 PM tonight?

I'll reserve a table for two at Trattoria Bella Vita tonight at 7 PM. Shall I arrange a taxi for 6:45, or would you prefer to walk? Also, would you like me to mention any dietary preferences to the restaurant?

Sofistikované Concierge hlasy

Polished, knowledgeable voices that embody hospitality excellence

Najvyššie hlasy

Emma

Female

Elegantný, leštený hlas ideálny pre luxusnú pohostinnosť

Michael

Male

Teplý, sofistikovaný tón pre luxusné hotely

Bella

Female

Priateľský, prístupný hlas pre boutique hotely

Najlepšie modely a modelky

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast, natural responses for real-time guest interactions

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Multilingual support for international guests

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Natural conversational flow for extended concierge interactions

Launch Your Concierge Service

Start delighting guests in minutes

1

Nastavte si svoj Concierge

Zadajte podrobnosti o hoteli, vybavenie, neďaleké atrakcie, partnerské reštaurácie a možnosti miestnej dopravy.

2

Choose a Voice & Language

Select a voice that matches your hotel brand. Enable multilingual support for your guest demographics.

3

Connect Hotel Systems

Integrate with your PMS, booking systems, and service request platforms for seamless guest service.

4

Nasadenie v miestnostiach

Umožnite hosťom okamžitý prístup k služby concierge prostredníctvom tabletov na izbe, telefónu alebo hotelovej aplikácie.

Complete Guest Services

Everything a traditional concierge does, automated

Restaurant Reservations

Book tables at local restaurants, provide recommendations, handle dietary restrictions and special occasions.

Vstupenky na podujatia a predstavenia

Zabezpečiť vstupenky do divadiel, koncertov, športových podujatí, zájazdov a miestnych atrakcií s najlepším výberom sedadiel.

Transportation

Arrange airport transfers, car rentals, ride shares, limousine service, and provide directions.

Room Service

Take orders for food, drinks, amenities, and special requests with delivery coordination to rooms.

Miestne odporúčania a tipy

Suggest attractions, shopping, nightlife, family activities, and hidden gems based on guest preferences.

Special Requests

Spravujte budenie, extra uteráky, problémy s údržbou, neskoré pokladne a ďalšie potreby hostí.

Perfektné pre každý typ nehnuteľnosti

Od butikových hotelov až po veľké rezorty, poskytujte prvotriedne služby concierge bez ohľadu na veľkosť alebo rozpočet.

Luxusné hotely v Aténach

Udržiavajte bezchybné štandardy služieb s okamžitou odozvou a komplexnými znalosťami miestnych podmienok.

Boutique Properties na Pintereste

Ponúkajte personalizované služby concierge bez režijných nákladov na špecializovaného zamestnanca.

Strediská

Škálujte služby počas sezónnych špičiek bez prijímania sezónneho personálu, bez námahy spravujte rezervácie aktivít.

Biznis hotely v Komárne

Pomôžte firemným cestujúcim s konferenčnými miestnosťami, obchodnými službami a efektívnou miestnou dopravou.

Dopad na spokojnosť hostí

Response Time Instant
Service Availability 24/7
Language Support 30+ Languages
Guest Satisfaction +28%
Review Scores +0.4 Stars

Integrácia s hotelovými systémami

Seamlessly connects with your existing technology stack

Systémy pre PMS

Opera, Cloudbeds, Mews, RoomRaccoon

Mobilné telefónne systémy

Existujúce PBX alebo VoIP platformy

Odosielanie správ

SMS, WhatsApp, in-app chat

Booking Platforms

OpenTable, Resy, miestne služby

Často kladené otázky

Často kladené otázky o AI hotelovej concierge službe

Yes. The AI concierge supports 30+ languages using multilingual TTS models. It can detect the guest language and respond accordingly, serving international travelers without language barriers.

Yes. The concierge integrates via API with major property management systems including Opera, Maestro, and Cloudbeds. It can access guest profiles, room assignments, and reservation details.

Yes. Connect the concierge to OpenTable, Resy, or direct restaurant contacts. It makes real reservations on behalf of guests and confirms the booking details.

Urgent requests (broken AC, plumbing issues, safety concerns) are flagged as high priority and immediately routed to on-duty maintenance staff with room number and issue details.

Absolutely. Enter your curated list of recommended restaurants, attractions, and services with descriptions, distances, and price ranges. The concierge gives personalized suggestions from your approved list.

Yes. Deploy the concierge as a web-based voice assistant on in-room tablets, smart displays, or through the hotel phone system. Guests interact naturally by speaking.

Yes. Load your room service menu and the concierge takes orders, handles customizations, provides estimated delivery times, and sends orders to your kitchen.

The concierge acknowledges the issue empathetically, logs the complaint, and escalates to the appropriate manager. For service recovery, it can offer amenities within your pre-approved guidelines.

Yes. Guest conversations are processed in real time and not stored after the session. The system complies with GDPR and hospitality privacy standards. Self-hosting is available for maximum control.

Yes. The concierge arranges taxis, ride-shares, airport shuttles, and car rentals. It provides directions, estimated travel times, and costs for any destination.

Hotels report 40-60% reduction in front desk calls after deploying an AI concierge. Routine questions about WiFi, checkout times, and local directions are handled instantly.

Pre skupinové konferencie a podujatia vám personál recepcie poskytne plány podujatí, umiestnenie zasadacích miestností a možnosti stravovania pre skupiny.Zložité otázky týkajúce sa podujatí sú smerované na tím pre podujatia.
5.0/5 (1)

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