Customer-Facing

AI Hotel Concierge

Kukulitsa chidziwitso cha alendo ndi AI concierge yomwe imayang'anira ma reservations, malangizo akunja, zopempha za room service, ndi zopempha za alendo 24/7.

Nthawi Zonse Maphunziro a m'deralo Zolemba Zonse Ntchito ya Premium Multi-Language

AI Hotel Concierge

Launch This Agent

N'chifukwa chiyani mahotela amasankha AI Concierge

Pezani zowona za alendo zosayembekezereka pamlingo

Local Recommendations

Restaurant, entertainment, and attraction recommendations personalized to guest preferences, budget, and location.

Reservation Booking

Book restaurant tables, spa appointments, tours, and activities on behalf of guests through integrated services.

Room Service

Take room service orders, process special requests, and coordinate with hotel staff for timely delivery.

30+ Languages

Assist international guests in their native language. No language barrier between your hotel and its guests.

Transportation

Arrange airport transfers, car rentals, ride-shares, and provide public transit directions for any destination.

Service Requests

Handle towel requests, maintenance issues, checkout questions, and any guest need — routing to the right department.

Zidziwitso za AI Concierge

Pezani momwe imathandizira alendo ndi chakudya chamadzulo ndi zochitika

Can you recommend a good Italian restaurant near the hotel?

I'd love to! For Italian dining, I highly recommend Trattoria Bella Vita — it's just a 5-minute walk from the hotel. They're known for their handmade pasta and wood-fired pizza. For a more upscale experience, Osteria Marco is a 10-minute taxi ride and has an excellent wine list. Would you like me to make a reservation at either one?

Trattoria Bella Vita sounds great. Can you book a table for two at 7 PM tonight?

I'll reserve a table for two at Trattoria Bella Vita tonight at 7 PM. Shall I arrange a taxi for 6:45, or would you prefer to walk? Also, would you like me to mention any dietary preferences to the restaurant?

Sophisticated Concierge mawu

Polished, knowledgeable voices that embody hospitality excellence

Maganizo abwino kwambiri

Emma

Female

Elegant, polished mawu yabwino kwa mahotela apamwamba

Michael

Male

Wotentha, zosowa tonse za mahotela otsika mtengo

Bella

Female

Friendly, accessible mawu kwa mahotela boutique

Models abwino kwambiri

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast, natural responses for real-time guest interactions

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Multilingual support for international guests

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Natural conversational flow for extended concierge interactions

Launch Your Concierge Service

Start delighting guests in minutes

1

Sewerani Concierge yanu

Ikani deta ya hotelo, zinthu zofunikira, zokopa alendo m'deralo, malo odyera ogwirizana, ndi njira zoyendera m'deralo.

2

Choose a Voice & Language

Select a voice that matches your hotel brand. Enable multilingual support for your guest demographics.

3

Connect Hotel Systems

Integrate with your PMS, booking systems, and service request platforms for seamless guest service.

4

Deploy in Rooms

Pezani chithandizo cha concierge pogwiritsa ntchito ma tablet a m'nyumba, foni, kapena pulogalamu ya hotelo kuti azitha kulumikizana ndi alendo.

Complete Guest Services

Everything a traditional concierge does, automated

Restaurant Reservations

Book tables at local restaurants, provide recommendations, handle dietary restrictions and special occasions.

Chikondwerero & Show Tickets

Kusunga matikiti kwa ma theatres, zikondwerero, zochitika zamasewera, zikondwerero, ndi zokopa alendo m'deralo ndi kusankhidwa bwino kwa sewero.

Transportation

Arrange airport transfers, car rentals, ride shares, limousine service, and provide directions.

Room Service

Take orders for food, drinks, amenities, and special requests with delivery coordination to rooms.

Mapempho a m'deralo

Suggest attractions, shopping, nightlife, family activities, and hidden gems based on guest preferences.

Special Requests

Kuyankhulana kwa wake-up, zikwama zowonjezera, mavuto oyang'anira, kulipira komaliza, komanso zosowa zina za alendo.

Perfect kwa aliyense Property Type

Kuchokera ku mahotela a boutique kupita ku ma resorts akuluakulu, mutha kupereka ntchito ya World-Class Concierge popanda kuganizira kukula kapena ndalama.

Mahotela a Luxury

Kusamalira standards ntchito white-glove ndi nthawi yoyankhulana mwamsanga ndi zomvetsa chisoni mfundo za m'dera.

Makhalidwe a Boutique

Onjezani ntchito yosinthidwa ya concierge popanda overhead ya wogwira ntchito wogwira ntchito.

Mahotela

Kukula kwa ntchito nthawi yachisanu popanda ntchito yogwira ntchito yachisanu, kuwongolera zopempha zachikhalidwe popanda zovuta.

Mahotela a Business

Athandizeni oyendayenda a kampani ndi malo ogulitsira, ntchito zamabizinesi, komanso kuyendetsa bwino magalimoto.

Guest chisangalalo Impact

Response Time Instant
Service Availability 24/7
Language Support 30+ Languages
Guest Satisfaction +28%
Review Scores +0.4 Stars

Kugwirizana ndi Hotel Systems

Seamlessly connects with your existing technology stack

Machitidwe a PMS

Opera, Cloudbeds, Mews, RoomRaccoon

Mapulogalamu a foni

Poyamba PBX kapena VoIP malo

Kutumiza Mauthenga

SMS, WhatsApp, in-app chat

Kusungitsa Platforms

OpenTable, Resy, ntchito zapadziko lonse

Funso Lofunsidwa Kawirikawiri

Mafunso omwe amafunsidwa nthawi zambiri za AI hotel concierge service

Yes. The AI concierge supports 30+ languages using multilingual TTS models. It can detect the guest language and respond accordingly, serving international travelers without language barriers.

Yes. The concierge integrates via API with major property management systems including Opera, Maestro, and Cloudbeds. It can access guest profiles, room assignments, and reservation details.

Yes. Connect the concierge to OpenTable, Resy, or direct restaurant contacts. It makes real reservations on behalf of guests and confirms the booking details.

Urgent requests (broken AC, plumbing issues, safety concerns) are flagged as high priority and immediately routed to on-duty maintenance staff with room number and issue details.

Absolutely. Enter your curated list of recommended restaurants, attractions, and services with descriptions, distances, and price ranges. The concierge gives personalized suggestions from your approved list.

Yes. Deploy the concierge as a web-based voice assistant on in-room tablets, smart displays, or through the hotel phone system. Guests interact naturally by speaking.

Yes. Load your room service menu and the concierge takes orders, handles customizations, provides estimated delivery times, and sends orders to your kitchen.

The concierge acknowledges the issue empathetically, logs the complaint, and escalates to the appropriate manager. For service recovery, it can offer amenities within your pre-approved guidelines.

Yes. Guest conversations are processed in real time and not stored after the session. The system complies with GDPR and hospitality privacy standards. Self-hosting is available for maximum control.

Yes. The concierge arranges taxis, ride-shares, airport shuttles, and car rentals. It provides directions, estimated travel times, and costs for any destination.

Hotels report 40-60% reduction in front desk calls after deploying an AI concierge. Routine questions about WiFi, checkout times, and local directions are handled instantly.

Kwa mabungwe conference ndi zikondwerero, Concierge amapereka chiwonetsero zoikamo, malo msonkhano nyumba, ndi gulu chakudya zosankha.
5.0/5 (1)

Ndinu okonzeka kukulitsa chidziwitso cha alendo?

Ikani AI Concierge yanu lero ndikuyamba kupereka ntchito yayikulu kwambiri pamalo onse okhudzana.