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Customer-Facing

AI Hotel Concierge

Padidinti svečių patirtį su AI concerge, kuri tvarko rezervacijas, vietines rekomendacijas, kambarių aptarnavimo užsakymus, ir svečių užklausas 24/7. Teikti prabangos lygio paslaugas bet kokio dydžio viešbutyje be darbuotojų pilnas conciberge stalas.

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AI Hotel Concierge

Paleisti šį agentą

Kodėl viešbučiai pasirinkti AI Concierge

Suteikti išskirtinę svečių patirtį mastu

Local Recommendations

Restaurant, entertainment, and attraction recommendations personalized to guest preferences, budget, and location.

Reservation Booking

Book restaurant tables, spa appointments, tours, and activities on behalf of guests through integrated services.

Room Service

Take room service orders, process special requests, and coordinate with hotel staff for timely delivery.

30+ Languages

Assist international guests in their native language. No language barrier between your hotel and its guests.

Transportation

Arrange airport transfers, car rentals, ride-shares, and provide public transit directions for any destination.

Service Requests

Handle towel requests, maintenance issues, checkout questions, and any guest need — routing to the right department.

Patirtis AI koncierge

Klausyti, kaip ji padeda svečiams su pietų ir veiklos

Can you recommend a good Italian restaurant near the hotel?

I'd love to! For Italian dining, I highly recommend Trattoria Bella Vita — it's just a 5-minute walk from the hotel. They're known for their handmade pasta and wood-fired pizza. For a more upscale experience, Osteria Marco is a 10-minute taxi ride and has an excellent wine list. Would you like me to make a reservation at either one?

Trattoria Bella Vita sounds great. Can you book a table for two at 7 PM tonight?

I'll reserve a table for two at Trattoria Bella Vita tonight at 7 PM. Shall I arrange a taxi for 6:45, or would you prefer to walk? Also, would you like me to mention any dietary preferences to the restaurant?

Sudėtingi koncierginiai balsai

Polished, knowledgeable voices that embody hospitality excellence

Viršutiniai balsai

Emma

Female

Elegantiškas, poliruotas balsas puikiai tinka prabangiam svetingumo

Michael

Male

Šiltas, sudėtingas tonas upscale viešbučiams

Bella

Female

Draugiškai, prieinamas balsas Boutique viešbučiams

Geriausi modeliai

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast, natural responses for real-time guest interactions

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Multilingual support for international guests

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Natural conversational flow for extended concierge interactions

Launch Your Concierge Service

Start delighting guests in minutes

1

Nustatyti konsjeržą

Įveskite viešbučio duomenis, patogumus, netoliese esančius atrakcionus, restoranus partnerius ir vietinio transporto galimybes.

2

Choose a Voice & Language

Select a voice that matches your hotel brand. Enable multilingual support for your guest demographics.

3

Connect Hotel Systems

Integrate with your PMS, booking systems, and service request platforms for seamless guest service.

4

Iškelkite į kambarius

Padaryti conconierge prieinama per kambaryje tablečių, telefono, arba viešbučio app nedelsiant svečių prieigos.

Complete Guest Services

Everything a traditional concierge does, automated

Restaurant Reservations

Book tables at local restaurants, provide recommendations, handle dietary restrictions and special occasions.

Renginių bilietai

Saugių bilietų teatrams, koncertams, sporto renginiams, ekskursijoms, vietos atrakcionams su geriausiu vietų pasirinkimu.

Transportation

Arrange airport transfers, car rentals, ride shares, limousine service, and provide directions.

Room Service

Take orders for food, drinks, amenities, and special requests with delivery coordination to rooms.

Vietinės rekomendacijos

Suggest attractions, shopping, nightlife, family activities, and hidden gems based on guest preferences.

Special Requests

Rūpinkitės skambučiais, papildomais rankšluosčiais, priežiūros klausimais, vėlyvuoju čekiu ir kitais svečių poreikiais.

Puikiai tinka kiekvienam nuosavybės tipui

Nuo boutique viešbučių dideliems kurortams, teikti pasaulinio lygio concierge paslaugą, nepriklausomai nuo dydžio ar biudžeto.

Prabangūs viešbučiai

Išlaikyti baltųjų pirštinių aptarnavimo standartus, nedelsiant reaguoti laiką ir išsamias vietos žinias.

Boutique savybės

Siūlo personalizuotą konsjeržą paslaugą be specialisto viršaus.

Išeitys

Mastelio paslaugos per piko sezonus be samdos sezoninių darbuotojų, tvarkyti veiklos rezervacijas be pastangų.

Verslo viešbučiai

Padėti korporaciniams keliautojams su susitikimų salėmis, verslo paslaugas ir veiksmingą vietinį transportą.

Svečio pasitenkinimo poveikis

Response Time Instant
Service Availability 24/7
Language Support 30+ Languages
Guest Satisfaction +28%
Review Scores +0.4 Stars

Integracija į viešbučių sistemas

Seamlessly connects with your existing technology stack

PMS sistemos

Opera, Debesys, Mews, RoomRaccoon

Telefono sistemos

Esamos PBX arba VoIP platformos

Pranešimų teikimas

SMS, WhatsApp, in-app chat

Booking Platforms

OpenTable, Resy, vietinės paslaugos

Dažnai užduodami klausimai

Dažni klausimai apie AI viešbučio concjerge paslaugą

Yes. The AI concierge supports 30+ languages using multilingual TTS models. It can detect the guest language and respond accordingly, serving international travelers without language barriers.

Yes. The concierge integrates via API with major property management systems including Opera, Maestro, and Cloudbeds. It can access guest profiles, room assignments, and reservation details.

Yes. Connect the concierge to OpenTable, Resy, or direct restaurant contacts. It makes real reservations on behalf of guests and confirms the booking details.

Urgent requests (broken AC, plumbing issues, safety concerns) are flagged as high priority and immediately routed to on-duty maintenance staff with room number and issue details.

Absolutely. Enter your curated list of recommended restaurants, attractions, and services with descriptions, distances, and price ranges. The concierge gives personalized suggestions from your approved list.

Yes. Deploy the concierge as a web-based voice assistant on in-room tablets, smart displays, or through the hotel phone system. Guests interact naturally by speaking.

Yes. Load your room service menu and the concierge takes orders, handles customizations, provides estimated delivery times, and sends orders to your kitchen.

The concierge acknowledges the issue empathetically, logs the complaint, and escalates to the appropriate manager. For service recovery, it can offer amenities within your pre-approved guidelines.

Yes. Guest conversations are processed in real time and not stored after the session. The system complies with GDPR and hospitality privacy standards. Self-hosting is available for maximum control.

Yes. The concierge arranges taxis, ride-shares, airport shuttles, and car rentals. It provides directions, estimated travel times, and costs for any destination.

Hotels report 40-60% reduction in front desk calls after deploying an AI concierge. Routine questions about WiFi, checkout times, and local directions are handled instantly.

Konferencijų grupėms ir renginiams konsjeržą sudaro renginių tvarkaraščiai, posėdžių salės ir grupinio pietų variantai. Sudėtingi renginių tyrimai vyksta į renginių komandą.
5.0/5 (1)

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