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Customer-Facing

AI Hotel Concierge

Visoko gostje izkušenj z AI koncierge, ki upravlja rezervacije, lokalna priporočila, room service naročila, in gostje zahtev 24/7. Zagotoviti luksuzno raven storitev na kateri koli velikosti hotela brez uslužbencev polno koncierge mizo.

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AI Hotel Concierge

Zaženite tega agenta

Zakaj hoteli izberite AI Concierge

Izročite izjemne izkušnje gostov na skali

Local Recommendations

Restaurant, entertainment, and attraction recommendations personalized to guest preferences, budget, and location.

Reservation Booking

Book restaurant tables, spa appointments, tours, and activities on behalf of guests through integrated services.

Room Service

Take room service orders, process special requests, and coordinate with hotel staff for timely delivery.

30+ Languages

Assist international guests in their native language. No language barrier between your hotel and its guests.

Transportation

Arrange airport transfers, car rentals, ride-shares, and provide public transit directions for any destination.

Service Requests

Handle towel requests, maintenance issues, checkout questions, and any guest need — routing to the right department.

Doživite AI Concierge

Poslušajte, kako gostom pomaga pri jedilnici in dejavnostih

Can you recommend a good Italian restaurant near the hotel?

I'd love to! For Italian dining, I highly recommend Trattoria Bella Vita — it's just a 5-minute walk from the hotel. They're known for their handmade pasta and wood-fired pizza. For a more upscale experience, Osteria Marco is a 10-minute taxi ride and has an excellent wine list. Would you like me to make a reservation at either one?

Trattoria Bella Vita sounds great. Can you book a table for two at 7 PM tonight?

I'll reserve a table for two at Trattoria Bella Vita tonight at 7 PM. Shall I arrange a taxi for 6:45, or would you prefer to walk? Also, would you like me to mention any dietary preferences to the restaurant?

Prefinjeni glasi koncierge

Polished, knowledgeable voices that embody hospitality excellence

Glavni glasi

Emma

Female

Elegantni, polirani glas, idealen za razkošno gostoljubnost

Michael

Male

Toplo, prefinjen ton za hotele

Bella

Female

Friendly, approachable voice for boutique hotels

Najboljši modeli

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast, natural responses for real-time guest interactions

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Multilingual support for international guests

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Natural conversational flow for extended concierge interactions

Launch Your Concierge Service

Start delighting guests in minutes

1

Pripravite svoje spremljevalce

Vnesite podrobnosti o hotelu, udobja, bližnje znamenitosti, partnerske restavracije in lokalne možnosti prevoza.

2

Choose a Voice & Language

Select a voice that matches your hotel brand. Enable multilingual support for your guest demographics.

3

Connect Hotel Systems

Integrate with your PMS, booking systems, and service request platforms for seamless guest service.

4

Razporeditev v sobah

Poskrbite, da je vratar na voljo prek tablet, telefona ali hotelske aplikacije za takojšen dostop do gostov.

Complete Guest Services

Everything a traditional concierge does, automated

Restaurant Reservations

Book tables at local restaurants, provide recommendations, handle dietary restrictions and special occasions.

Dogodek in prikaži vstopnice

Varne vstopnice za gledališče, koncerte, športne prireditve, oglede in lokalne znamenitosti z najboljšo izbiro sedežev.

Transportation

Arrange airport transfers, car rentals, ride shares, limousine service, and provide directions.

Room Service

Take orders for food, drinks, amenities, and special requests with delivery coordination to rooms.

Lokalna priporočila

Suggest attractions, shopping, nightlife, family activities, and hidden gems based on guest preferences.

Special Requests

Ročajte vzbujanje klice, dodatne brisače, težave z vzdrževanjem, pozno odjavo, in druge potrebe gostov.

Popoln za vsako vrsto lastnosti

Od butik hotelov do velikih letovišč zagotavljajo svetovno klaso koncierge storitev ne glede na velikost ali proračun.

Razkošni hoteli

Vzdrževanje standardov belih rokav storitev z takojšnjo odzivnostjo in celovitim lokalnim znanjem.

Lastnosti boutique

Ponudi osebno storitev koncierge brez režijskih stroškov namestnega uslužbenca.

Oddaljenost

Skaliranje storitev v največjih sezonah brez zaposlitve sezonskega osebja, upravljati rezervacije dejavnosti brez truda.

Poslovni hoteli

Pomoč podjetjem s sestanki, poslovnimi storitvami in učinkovitim lokalnim prevozom.

Vpliv na zadovoljstvo gostov

Response Time Instant
Service Availability 24/7
Language Support 30+ Languages
Guest Satisfaction +28%
Review Scores +0.4 Stars

Vključevanje s hotelskimi sistemi

Seamlessly connects with your existing technology stack

Sistemi PMS

Opera, oblačne postelje, mev, Sobni rakun

Telefonski sistemi

Obstoječe platforme PBX ali VoIP

Sporočilo

SMS, WhatsApp, in-app chat

Booking Platforms

OpenTable, Resy, lokalne storitve

Pogosta vprašanja

Skupna vprašanja o AI hotel concierge storitev

Yes. The AI concierge supports 30+ languages using multilingual TTS models. It can detect the guest language and respond accordingly, serving international travelers without language barriers.

Yes. The concierge integrates via API with major property management systems including Opera, Maestro, and Cloudbeds. It can access guest profiles, room assignments, and reservation details.

Yes. Connect the concierge to OpenTable, Resy, or direct restaurant contacts. It makes real reservations on behalf of guests and confirms the booking details.

Urgent requests (broken AC, plumbing issues, safety concerns) are flagged as high priority and immediately routed to on-duty maintenance staff with room number and issue details.

Absolutely. Enter your curated list of recommended restaurants, attractions, and services with descriptions, distances, and price ranges. The concierge gives personalized suggestions from your approved list.

Yes. Deploy the concierge as a web-based voice assistant on in-room tablets, smart displays, or through the hotel phone system. Guests interact naturally by speaking.

Yes. Load your room service menu and the concierge takes orders, handles customizations, provides estimated delivery times, and sends orders to your kitchen.

The concierge acknowledges the issue empathetically, logs the complaint, and escalates to the appropriate manager. For service recovery, it can offer amenities within your pre-approved guidelines.

Yes. Guest conversations are processed in real time and not stored after the session. The system complies with GDPR and hospitality privacy standards. Self-hosting is available for maximum control.

Yes. The concierge arranges taxis, ride-shares, airport shuttles, and car rentals. It provides directions, estimated travel times, and costs for any destination.

Hotels report 40-60% reduction in front desk calls after deploying an AI concierge. Routine questions about WiFi, checkout times, and local directions are handled instantly.

Za konferenčne skupine in prireditve, koncierge ponuja urnike dogodkov, lokacije sejnih prostorov in skupine jedilnih možnosti. Kompleksni poizvedbe dogodkov so namenjeni skupini dogodkov.
5.0/5 (1)

Pripravljeni na povečanje izkušenj z gosti?

Razporedite svoj AI koncierge danes in začnite zagotavljati luksuzno raven storitev na vsaki touchpoint.

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