Customer-Facing

AI Hotel Conciërge

Verhoog de gastenervaring met een AI conciërge die reservaties, lokale aanbevelingen, roomservice bestellingen en verzoeken van gasten 24/7 behandelt. Bied luxe service op elke grootte van het hotel zonder personeel van een volledige conciërge bureau.

Altijd beschikbaar Lokale expertise Boeken Alles Premium service Meertalig

AI Hotel Conciërge

Lanceren van deze agent

Waarom hotels kiezen voor AI Conciërge

Bied uitzonderlijke gastervaringen op schaal

Local Recommendations

Restaurant, entertainment, and attraction recommendations personalized to guest preferences, budget, and location.

Reservation Booking

Book restaurant tables, spa appointments, tours, and activities on behalf of guests through integrated services.

Room Service

Take room service orders, process special requests, and coordinate with hotel staff for timely delivery.

30+ Languages

Assist international guests in their native language. No language barrier between your hotel and its guests.

Transportation

Arrange airport transfers, car rentals, ride-shares, and provide public transit directions for any destination.

Service Requests

Handle towel requests, maintenance issues, checkout questions, and any guest need — routing to the right department.

Ervaar de AI Conciërge

Luister naar hoe het helpt gasten met eten en activiteiten

Can you recommend a good Italian restaurant near the hotel?

I'd love to! For Italian dining, I highly recommend Trattoria Bella Vita — it's just a 5-minute walk from the hotel. They're known for their handmade pasta and wood-fired pizza. For a more upscale experience, Osteria Marco is a 10-minute taxi ride and has an excellent wine list. Would you like me to make a reservation at either one?

Trattoria Bella Vita sounds great. Can you book a table for two at 7 PM tonight?

I'll reserve a table for two at Trattoria Bella Vita tonight at 7 PM. Shall I arrange a taxi for 6:45, or would you prefer to walk? Also, would you like me to mention any dietary preferences to the restaurant?

Geavanceerde Concierge Voices

Polished, knowledgeable voices that embody hospitality excellence

Top Stemmen

Emma

Female

Elegant, polished voice perfect for luxury hospitality

Michael

Male

Warme, verfijnde toon voor luxe hotels

Bella

Female

Vriendelijke, toegankelijke stem voor boetiekhotels

Beste modellen

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast, natural responses for real-time guest interactions

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Multilingual support for international guests

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Natural conversational flow for extended concierge interactions

Launch Your Concierge Service

Start delighting guests in minutes

1

Uw conciërge instellen

Voer hotel details, voorzieningen, nabijgelegen attracties, partner restaurants, en lokale vervoersmogelijkheden.

2

Choose a Voice & Language

Select a voice that matches your hotel brand. Enable multilingual support for your guest demographics.

3

Connect Hotel Systems

Integrate with your PMS, booking systems, and service request platforms for seamless guest service.

4

In de ruimtes inwerken

Make the concierge available via in-room tablets, phone, or the hotel app for instant guest access.

Complete Guest Services

Everything a traditional concierge does, automated

Restaurant Reservations

Book tables at local restaurants, provide recommendations, handle dietary restrictions and special occasions.

Tickets & tonen

Veilige tickets voor theaters, concerten, sportevenementen, tours en lokale attracties met de beste stoelkeuze.

Transportation

Arrange airport transfers, car rentals, ride shares, limousine service, and provide directions.

Room Service

Take orders for food, drinks, amenities, and special requests with delivery coordination to rooms.

Lokale aanbevelingen

Stel attracties, winkelen, nachtleven, familieactiviteiten en verborgen edelstenen op basis van gast voorkeuren.

Special Requests

Handle wake-up calls, extra handdoeken, onderhoudsproblemen, late checkout, en andere gast behoeften.

Perfect voor elk eigendomstype

Van boetiekhotels tot grote resorts, bieden conciërgeservice van wereldklasse, ongeacht grootte of budget.

Luxe hotels

Handhaaf white-handschoen service normen met onmiddellijke responstijden en uitgebreide lokale kennis.

Boutique-eigenschappen

Bied persoonlijke conciërge service zonder de overhead van een toegewijd personeelslid.

Resorts

Schaal service tijdens het hoogseizoen zonder het huren van seizoenspersoneel, omgaan met activiteiten boekingen moeiteloos.

Bedrijfshotels

Assisteer zakelijke reizigers met vergaderzalen, zakelijke diensten en efficiënt lokaal vervoer.

Impact van de gasttevredenheid

Response Time Instant
Service Availability 24/7
Language Support 30+ Languages
Guest Satisfaction +28%
Review Scores +0.4 Stars

Integratie met hotelsystemen

Seamlessly connects with your existing technology stack

PMS-systemen

Opera, Wolkenbedden, Mews, Kamerwasbeer

Telefoonsystemen

Bestaande PBX- of VoIP-platforms

Berichten

SMS, WhatsApp, in-app chat

Booking Platforms

OpenTable, Resy, lokale diensten

Veelgestelde vragen

Veelgestelde vragen over AI hotel conciërge service

Yes. The AI concierge supports 30+ languages using multilingual TTS models. It can detect the guest language and respond accordingly, serving international travelers without language barriers.

Yes. The concierge integrates via API with major property management systems including Opera, Maestro, and Cloudbeds. It can access guest profiles, room assignments, and reservation details.

Yes. Connect the concierge to OpenTable, Resy, or direct restaurant contacts. It makes real reservations on behalf of guests and confirms the booking details.

Urgent requests (broken AC, plumbing issues, safety concerns) are flagged as high priority and immediately routed to on-duty maintenance staff with room number and issue details.

Absolutely. Enter your curated list of recommended restaurants, attractions, and services with descriptions, distances, and price ranges. The concierge gives personalized suggestions from your approved list.

Yes. Deploy the concierge as a web-based voice assistant on in-room tablets, smart displays, or through the hotel phone system. Guests interact naturally by speaking.

Yes. Load your room service menu and the concierge takes orders, handles customizations, provides estimated delivery times, and sends orders to your kitchen.

The concierge acknowledges the issue empathetically, logs the complaint, and escalates to the appropriate manager. For service recovery, it can offer amenities within your pre-approved guidelines.

Yes. Guest conversations are processed in real time and not stored after the session. The system complies with GDPR and hospitality privacy standards. Self-hosting is available for maximum control.

Yes. The concierge arranges taxis, ride-shares, airport shuttles, and car rentals. It provides directions, estimated travel times, and costs for any destination.

Hotels report 40-60% reduction in front desk calls after deploying an AI concierge. Routine questions about WiFi, checkout times, and local directions are handled instantly.

Voor conferentiegroepen en evenementen, de conciërge biedt evenementenschema's, vergaderruimte locaties, en groepsdiner opties. Complexe event vragen worden doorgestuurd naar het evenemententeam.
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Klaar om gastervaring te verhogen?

Zet uw AI conciërge vandaag en begin met het leveren van luxe-niveau service op elk touchpoint.