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Customer-Facing

AI Hotel Concierge

Hækkaðu upplifun gesta með AI móttöku sem meðhöndlar bókanir, staðbundnar tillögur, herbergisþjónustu pantanir og beiðnir gesta allan sólarhringinn.Veita lúxus þjónustu á hvaða hótelstærð sem er án þess að hafa fullt móttökuborð.

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AI Hotel Concierge

Ræsa þennan umboðsmann

Hvers vegna hótel velja AI Concierge

Gefðu framúrskarandi gestaupplifun í stórum stíl

Local Recommendations

Restaurant, entertainment, and attraction recommendations personalized to guest preferences, budget, and location.

Reservation Booking

Book restaurant tables, spa appointments, tours, and activities on behalf of guests through integrated services.

Room Service

Take room service orders, process special requests, and coordinate with hotel staff for timely delivery.

30+ Languages

Assist international guests in their native language. No language barrier between your hotel and its guests.

Transportation

Arrange airport transfers, car rentals, ride-shares, and provide public transit directions for any destination.

Service Requests

Handle towel requests, maintenance issues, checkout questions, and any guest need — routing to the right department.

Reyndu AI Concierge

Hlustaðu á hvernig það aðstoðar gesti við veitingar og starfsemi

Can you recommend a good Italian restaurant near the hotel?

I'd love to! For Italian dining, I highly recommend Trattoria Bella Vita — it's just a 5-minute walk from the hotel. They're known for their handmade pasta and wood-fired pizza. For a more upscale experience, Osteria Marco is a 10-minute taxi ride and has an excellent wine list. Would you like me to make a reservation at either one?

Trattoria Bella Vita sounds great. Can you book a table for two at 7 PM tonight?

I'll reserve a table for two at Trattoria Bella Vita tonight at 7 PM. Shall I arrange a taxi for 6:45, or would you prefer to walk? Also, would you like me to mention any dietary preferences to the restaurant?

Háþróaður Concierge raddir

Polished, knowledgeable voices that embody hospitality excellence

Efstu raddir

Emma

Female

Elegant, polished voice perfect for luxury hospitality

Michael

Male

Hlýtt, háþróaður tón fyrir hágæða hótel

Bella

Female

Friendly, approachable voice for boutique hotels

Bestu módelin

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast, natural responses for real-time guest interactions

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Multilingual support for international guests

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Natural conversational flow for extended concierge interactions

Launch Your Concierge Service

Start delighting guests in minutes

1

Setja upp Concierge þinn

Sláðu inn upplýsingar um hótel, þægindi, áhugaverða staði í nágrenninu, veitingastaði samstarfsaðila og samgöngur á staðnum.

2

Choose a Voice & Language

Select a voice that matches your hotel brand. Enable multilingual support for your guest demographics.

3

Connect Hotel Systems

Integrate with your PMS, booking systems, and service request platforms for seamless guest service.

4

Dreifa í herbergjum

Make the concierge available via in-room tablets, phone, or the hotel app for instant guest access.

Complete Guest Services

Everything a traditional concierge does, automated

Restaurant Reservations

Book tables at local restaurants, provide recommendations, handle dietary restrictions and special occasions.

Viðburður & Sýna miða

Örugg miða fyrir leikhús, tónleika, íþróttaviðburði, ferðir og staðbundna aðdráttarafl með besta sæti val.

Transportation

Arrange airport transfers, car rentals, ride shares, limousine service, and provide directions.

Room Service

Take orders for food, drinks, amenities, and special requests with delivery coordination to rooms.

Staðbundnar ráðleggingar

Suggest attractions, shopping, nightlife, family activities, and hidden gems based on guest preferences.

Special Requests

Meðhöndla vekjaraklukkuna, auka handklæði, viðhaldsmál, seint kaup og aðrar þarfir gesta.

Perfect fyrir hverja eign tegund

Frá boutique hótelum til stórra úrræði, veita heimsklassa móttökuþjónustu óháð stærð eða fjárhagsáætlun.

Lúxushótel á staðnum

Viðhalda hvít-hanska þjónustu staðla með augnablik svartíma og alhliða staðbundin þekkingu.

Boutique Eiginleikar

Bjóddu upp á persónulega móttökuþjónustu án þess að hafa áhyggjur af hollur starfsmaður.

Dvalarstaður

Scale þjónustu á háannatíma án þess að ráða árstíðabundna starfsfólk, meðhöndla starfsemi bókanir áreynslulaust.

Viðskiptahótel á staðnum

Aðstoða fyrirtæki sem ferðast með fundarherbergi, viðskiptaþjónustu og skilvirka staðbundna samgöngur.

Áhrif á ánægju gesta

Response Time Instant
Service Availability 24/7
Language Support 30+ Languages
Guest Satisfaction +28%
Review Scores +0.4 Stars

Sameining við hótelkerfi

Seamlessly connects with your existing technology stack

PMS kerfi

Opera, Cloudbeds, Mews, RoomRaccoon

SímakerfiName

Núverandi PBX eða VoIP vettvangur

SkilaboðComment

SMS, WhatsApp, in-app chat

Bókunarkerfi

OpenTable, Resy, staðbundin þjónusta

Algengar spurningar (FAQ)

Algengar spurningar um AI hótel móttökuþjónustu

Yes. The AI concierge supports 30+ languages using multilingual TTS models. It can detect the guest language and respond accordingly, serving international travelers without language barriers.

Yes. The concierge integrates via API with major property management systems including Opera, Maestro, and Cloudbeds. It can access guest profiles, room assignments, and reservation details.

Yes. Connect the concierge to OpenTable, Resy, or direct restaurant contacts. It makes real reservations on behalf of guests and confirms the booking details.

Urgent requests (broken AC, plumbing issues, safety concerns) are flagged as high priority and immediately routed to on-duty maintenance staff with room number and issue details.

Absolutely. Enter your curated list of recommended restaurants, attractions, and services with descriptions, distances, and price ranges. The concierge gives personalized suggestions from your approved list.

Yes. Deploy the concierge as a web-based voice assistant on in-room tablets, smart displays, or through the hotel phone system. Guests interact naturally by speaking.

Yes. Load your room service menu and the concierge takes orders, handles customizations, provides estimated delivery times, and sends orders to your kitchen.

The concierge acknowledges the issue empathetically, logs the complaint, and escalates to the appropriate manager. For service recovery, it can offer amenities within your pre-approved guidelines.

Yes. Guest conversations are processed in real time and not stored after the session. The system complies with GDPR and hospitality privacy standards. Self-hosting is available for maximum control.

Yes. The concierge arranges taxis, ride-shares, airport shuttles, and car rentals. It provides directions, estimated travel times, and costs for any destination.

Hotels report 40-60% reduction in front desk calls after deploying an AI concierge. Routine questions about WiFi, checkout times, and local directions are handled instantly.

Fyrir hópa sem sækja ráðstefnur og viðburði veitir móttakarinn upplýsingar um dagskrá viðburða, staðsetningu fundarherbergja og möguleika á veitingastöðum fyrir hópa.
5.0/5 (1)

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