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Customer-Facing

AI Hotel Concierge

Visoko iskustvo gostiju s AI concierge koji upravlja rezervacije, lokalne preporuke, room service narudžbe, i zahtjevi gostiju 24/7. Omogućiti luksuznu razinu usluga na bilo kojoj veličini hotela bez osoblja puni concierge stol.

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AI Hotel Concierge

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Zašto hoteli odabrati AI Concierge

Dostaviti izuzetna iskustva gostiju na skali

Local Recommendations

Restaurant, entertainment, and attraction recommendations personalized to guest preferences, budget, and location.

Reservation Booking

Book restaurant tables, spa appointments, tours, and activities on behalf of guests through integrated services.

Room Service

Take room service orders, process special requests, and coordinate with hotel staff for timely delivery.

30+ Languages

Assist international guests in their native language. No language barrier between your hotel and its guests.

Transportation

Arrange airport transfers, car rentals, ride-shares, and provide public transit directions for any destination.

Service Requests

Handle towel requests, maintenance issues, checkout questions, and any guest need — routing to the right department.

Iskusite AI koncierge

Slušajte kako pomaže gostima s blagovaonicom i aktivnostima

Can you recommend a good Italian restaurant near the hotel?

I'd love to! For Italian dining, I highly recommend Trattoria Bella Vita — it's just a 5-minute walk from the hotel. They're known for their handmade pasta and wood-fired pizza. For a more upscale experience, Osteria Marco is a 10-minute taxi ride and has an excellent wine list. Would you like me to make a reservation at either one?

Trattoria Bella Vita sounds great. Can you book a table for two at 7 PM tonight?

I'll reserve a table for two at Trattoria Bella Vita tonight at 7 PM. Shall I arrange a taxi for 6:45, or would you prefer to walk? Also, would you like me to mention any dietary preferences to the restaurant?

Sofisticirani glasovi Concierge

Polished, knowledgeable voices that embody hospitality excellence

Top Glasovi

Emma

Female

Elegantni, polirani glas savršen za luksuzno gostoprimstvo

Michael

Male

Topli, sofisticirani ton za hotele

Bella

Female

Prijateljski, pristupačan glas za butik hotela

Najbolji modeli

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast, natural responses for real-time guest interactions

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Multilingual support for international guests

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Natural conversational flow for extended concierge interactions

Launch Your Concierge Service

Start delighting guests in minutes

1

Pripremite svog koncierga

Unesite detalje hotela, sadržaji, obližnje atrakcije, partnerski restorani, i lokalne mogućnosti prijevoza.

2

Choose a Voice & Language

Select a voice that matches your hotel brand. Enable multilingual support for your guest demographics.

3

Connect Hotel Systems

Integrate with your PMS, booking systems, and service request platforms for seamless guest service.

4

Pokrenite u sobama

Omogućite koncierge na raspolaganju putem tableta u sobi, telefona ili hotelske aplikacije za instant goste.

Complete Guest Services

Everything a traditional concierge does, automated

Restaurant Reservations

Book tables at local restaurants, provide recommendations, handle dietary restrictions and special occasions.

Događaj i prikaži ulaznice

Sigurne ulaznice za kazališta, koncerte, sportske događaje, ture, i lokalne atrakcije s najboljim izborom sjedala.

Transportation

Arrange airport transfers, car rentals, ride shares, limousine service, and provide directions.

Room Service

Take orders for food, drinks, amenities, and special requests with delivery coordination to rooms.

Lokalne preporuke

Suggest attractions, shopping, nightlife, family activities, and hidden gems based on guest preferences.

Special Requests

Rukovati buđenje pozive, dodatni ručnici, problemi održavanja, kasno odjavu, i druge potrebe gostiju.

Savršeno za svaku vrstu nekretnina

Od butičkih hotela do velikih odmarališta, pružaju svjetsku klasu concierge usluga bez obzira na veličinu ili proračun.

Luksuzni hoteli

Održavati standarde usluga bijele rukavice s trenutačno vrijeme odgovora i sveobuhvatno lokalno znanje.

Svojstva boutiquea

Ponuda personalizirani concierge usluga bez nadređenog odanog osoblja.

Odmarališta

Skaliranje usluga tijekom najvećih sezona bez zapošljavanja sezonskog osoblja, voditi rezervacije aktivnosti bez napora.

Poslovni hoteli

Pomozite korporativnim putnicima sa sastancima, poslovnim uslugama i učinkovitom lokalnom prijevozu.

Utjecaj na zadovoljstvo gostiju

Response Time Instant
Service Availability 24/7
Language Support 30+ Languages
Guest Satisfaction +28%
Review Scores +0.4 Stars

Integracija s hotelskim sustavima

Seamlessly connects with your existing technology stack

PMS sustavi

Opera, oblačni kreveti, mijese, SobaRakun

Telefonski sustavi

Postojeće platforme PBX ili VoIP

_Pošalji poruku

SMS, WhatsApp, in-app chat

Rezervacijske platforme

OpenTable, Resy, lokalne usluge

Česta pitanja

Uobičajena pitanja o AI hotel concierge usluga

Yes. The AI concierge supports 30+ languages using multilingual TTS models. It can detect the guest language and respond accordingly, serving international travelers without language barriers.

Yes. The concierge integrates via API with major property management systems including Opera, Maestro, and Cloudbeds. It can access guest profiles, room assignments, and reservation details.

Yes. Connect the concierge to OpenTable, Resy, or direct restaurant contacts. It makes real reservations on behalf of guests and confirms the booking details.

Urgent requests (broken AC, plumbing issues, safety concerns) are flagged as high priority and immediately routed to on-duty maintenance staff with room number and issue details.

Absolutely. Enter your curated list of recommended restaurants, attractions, and services with descriptions, distances, and price ranges. The concierge gives personalized suggestions from your approved list.

Yes. Deploy the concierge as a web-based voice assistant on in-room tablets, smart displays, or through the hotel phone system. Guests interact naturally by speaking.

Yes. Load your room service menu and the concierge takes orders, handles customizations, provides estimated delivery times, and sends orders to your kitchen.

The concierge acknowledges the issue empathetically, logs the complaint, and escalates to the appropriate manager. For service recovery, it can offer amenities within your pre-approved guidelines.

Yes. Guest conversations are processed in real time and not stored after the session. The system complies with GDPR and hospitality privacy standards. Self-hosting is available for maximum control.

Yes. The concierge arranges taxis, ride-shares, airport shuttles, and car rentals. It provides directions, estimated travel times, and costs for any destination.

Hotels report 40-60% reduction in front desk calls after deploying an AI concierge. Routine questions about WiFi, checkout times, and local directions are handled instantly.

Za konferencijske grupe i događaje, vratar osigurava raspored događaja, lokacije sastanka i grupne blagovaonice. Kompleksne istrage događaja usmjerene su na tim događaja.
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