Customer-Facing

Hotel Concierge

Rezervasyonları, yerel tavsiyeleri, oda servisi siparişlerini ve misafir taleplerini 24/7 yöneten yapay zekalı bir concierge ile misafir deneyiminizi yükseltin.Tüm bir concierge masası personeli olmadan herhangi bir otel büyüklüğünde lüks düzeyinde hizmet sağlayın.

Her Zaman Ulaşılabilir Yerel Uzmanlık Kitaplar Herşey Premium Hizmet Çok Dilli

Hotel Concierge

Bu Aracı Başlat

Oteller Neden AI Concierge'ı Seçiyor?

Büyük ölçekte olağanüstü misafir deneyimleri sağlayın

Local Recommendations

Restaurant, entertainment, and attraction recommendations personalized to guest preferences, budget, and location.

Reservation Booking

Book restaurant tables, spa appointments, tours, and activities on behalf of guests through integrated services.

Room Service

Take room service orders, process special requests, and coordinate with hotel staff for timely delivery.

30+ Languages

Assist international guests in their native language. No language barrier between your hotel and its guests.

Transportation

Arrange airport transfers, car rentals, ride-shares, and provide public transit directions for any destination.

Service Requests

Handle towel requests, maintenance issues, checkout questions, and any guest need — routing to the right department.

AI Concierge'ı deneyin

Misafirlere yemek ve aktivitelerde nasıl yardım ettiğini dinleyin.

Can you recommend a good Italian restaurant near the hotel?

I'd love to! For Italian dining, I highly recommend Trattoria Bella Vita — it's just a 5-minute walk from the hotel. They're known for their handmade pasta and wood-fired pizza. For a more upscale experience, Osteria Marco is a 10-minute taxi ride and has an excellent wine list. Would you like me to make a reservation at either one?

Trattoria Bella Vita sounds great. Can you book a table for two at 7 PM tonight?

I'll reserve a table for two at Trattoria Bella Vita tonight at 7 PM. Shall I arrange a taxi for 6:45, or would you prefer to walk? Also, would you like me to mention any dietary preferences to the restaurant?

Sofistike Konuk Odası Sesi

Polished, knowledgeable voices that embody hospitality excellence

En yüksek ses

Emma

Female

Lüks misafirperverlik için mükemmel zarif, parlak ses.

Michael

Male

Üst sınıf oteller için sıcak, sofistike bir ton

Bella

Female

Butik oteller için dostça, ulaşılabilir ses

En İyi Modeller

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast, natural responses for real-time guest interactions

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Multilingual support for international guests

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Natural conversational flow for extended concierge interactions

Launch Your Concierge Service

Start delighting guests in minutes

1

Konuk Odasını Ayarla

Otel ayrıntılarını, imkanları, yakındaki ilgi çekici yerleri, ortak restoranları ve yerel ulaşım seçeneklerini girin.

2

Choose a Voice & Language

Select a voice that matches your hotel brand. Enable multilingual support for your guest demographics.

3

Connect Hotel Systems

Integrate with your PMS, booking systems, and service request platforms for seamless guest service.

4

Odalara yerleştir

Make the concierge available via in-room tablets, phone, or the hotel app for instant guest access.

Complete Guest Services

Everything a traditional concierge does, automated

Restaurant Reservations

Book tables at local restaurants, provide recommendations, handle dietary restrictions and special occasions.

Etkinlik ve gösteri biletleri

Tiyatrolar, konserler, spor etkinlikleri, geziler ve yerel ilgi alanları için en iyi koltuk seçimi ile güvenli biletler.

Transportation

Arrange airport transfers, car rentals, ride shares, limousine service, and provide directions.

Room Service

Take orders for food, drinks, amenities, and special requests with delivery coordination to rooms.

Yerel Tavsiyeler

Ziyaretçilerin tercihlerine göre ilgi çekici yerler, alışveriş, gece hayatı, aile aktiviteleri ve gizli hazineleri önerin.

Special Requests

Uyandırma çağrıları, ekstra havlular, bakım sorunları, geç kayıt ve diğer misafir ihtiyaçlarını yönetin.

Her tür mülk için mükemmel

Boutique otellerden büyük tatil beldelerine, büyüklük veya bütçeden bağımsız olarak dünya sınıfı concierge hizmetleri sağlayın.

Lüks Oteller

Anında tepki süreleri ve kapsamlı yerel bilgi ile beyaz eldiven hizmet standartlarını koruyun.

Boutique Özellikleri

Özel bir personel üyesi olmadan kişisel concierge hizmeti sun.

Tatil beldeleri

Yüksek sezonlarda mevsimsel personel işe almadan hizmet ölçeği, aktivite rezervasyonlarını zahmetsizce yönetin.

İş Otelleri

Kurumsal seyahatçilere toplantı odaları, iş hizmetleri ve verimli yerel ulaşım sağlayın.

Misafir Memnuniyeti Etkisi

Response Time Instant
Service Availability 24/7
Language Support 30+ Languages
Guest Satisfaction +28%
Review Scores +0.4 Stars

Otel Sistemleriyle Entegrasyon

Seamlessly connects with your existing technology stack

PMS Sistemleri

Opera, Cloudbeds, Mews, RoomRaccoon

Telefon Sistemleri

Mevcut PBX veya VoIP platformları

Mesajlaşma

SMS, WhatsApp, in-app chat

Rezervasyon Platformları

OpenTable, Resy, yerel hizmetler

Sıkça Sorulan Sorular

AI otel resepsiyon hizmeti hakkında sıkça sorulan sorular

Yes. The AI concierge supports 30+ languages using multilingual TTS models. It can detect the guest language and respond accordingly, serving international travelers without language barriers.

Yes. The concierge integrates via API with major property management systems including Opera, Maestro, and Cloudbeds. It can access guest profiles, room assignments, and reservation details.

Yes. Connect the concierge to OpenTable, Resy, or direct restaurant contacts. It makes real reservations on behalf of guests and confirms the booking details.

Urgent requests (broken AC, plumbing issues, safety concerns) are flagged as high priority and immediately routed to on-duty maintenance staff with room number and issue details.

Absolutely. Enter your curated list of recommended restaurants, attractions, and services with descriptions, distances, and price ranges. The concierge gives personalized suggestions from your approved list.

Yes. Deploy the concierge as a web-based voice assistant on in-room tablets, smart displays, or through the hotel phone system. Guests interact naturally by speaking.

Yes. Load your room service menu and the concierge takes orders, handles customizations, provides estimated delivery times, and sends orders to your kitchen.

The concierge acknowledges the issue empathetically, logs the complaint, and escalates to the appropriate manager. For service recovery, it can offer amenities within your pre-approved guidelines.

Yes. Guest conversations are processed in real time and not stored after the session. The system complies with GDPR and hospitality privacy standards. Self-hosting is available for maximum control.

Yes. The concierge arranges taxis, ride-shares, airport shuttles, and car rentals. It provides directions, estimated travel times, and costs for any destination.

Hotels report 40-60% reduction in front desk calls after deploying an AI concierge. Routine questions about WiFi, checkout times, and local directions are handled instantly.

Konferans grupları ve etkinlikler için, concierge etkinlik programları, toplantı odası konumları ve grup yemek seçenekleri sağlar. Karmaşık etkinlik soruları etkinlik ekibine yönlendirilir.
5.0/5 (1)

Misafir deneyiminizi yükseltmeye hazır mısınız?

Yapay zekalı hanımefendinizi bugün görevlendirin ve her dokunma noktasında lüks hizmet vermeye başlayın.