Customer-Facing

Al Hotel Concierge

Tingkatkan pengalaman tamu dengan penjaga pintu AI yang menangani pemesanan, rekomendasi lokal, pesanan layanan kamar, dan permintaan tamu 24/7.

Selalu Tersedia Ahli Lokal Buku Segalanya Layanan Premium Multi-Bahasa

Al Hotel Concierge

Luncurkan Agen Ini

Mengapa Hotel Memilih AI Concierge

Berikan pengalaman tamu yang luar biasa dalam skala

Local Recommendations

Restaurant, entertainment, and attraction recommendations personalized to guest preferences, budget, and location.

Reservation Booking

Book restaurant tables, spa appointments, tours, and activities on behalf of guests through integrated services.

Room Service

Take room service orders, process special requests, and coordinate with hotel staff for timely delivery.

30+ Languages

Assist international guests in their native language. No language barrier between your hotel and its guests.

Transportation

Arrange airport transfers, car rentals, ride-shares, and provide public transit directions for any destination.

Service Requests

Handle towel requests, maintenance issues, checkout questions, and any guest need — routing to the right department.

Mengalami Penjara Al

Dengarkan bagaimana hal itu membantu tamu dengan makan dan kegiatan

Can you recommend a good Italian restaurant near the hotel?

I'd love to! For Italian dining, I highly recommend Trattoria Bella Vita — it's just a 5-minute walk from the hotel. They're known for their handmade pasta and wood-fired pizza. For a more upscale experience, Osteria Marco is a 10-minute taxi ride and has an excellent wine list. Would you like me to make a reservation at either one?

Trattoria Bella Vita sounds great. Can you book a table for two at 7 PM tonight?

I'll reserve a table for two at Trattoria Bella Vita tonight at 7 PM. Shall I arrange a taxi for 6:45, or would you prefer to walk? Also, would you like me to mention any dietary preferences to the restaurant?

Sophisticated Concierge Voices

Polished, knowledgeable voices that embody hospitality excellence

Top Voices

Emma

Female

Elegan, suara dipoles sempurna untuk keramahan mewah

Michael

Male

Hangat, canggih nada untuk hotel kelas atas

Bella

Female

Kata yang ramah dan mudah didekati untuk hotel butik

Model Terbaik

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast, natural responses for real-time guest interactions

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Multilingual support for international guests

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Natural conversational flow for extended concierge interactions

Launch Your Concierge Service

Start delighting guests in minutes

1

Persiapkan Rumah Tangga Anda

Masukkan rincian hotel, fasilitas, atraksi di dekatnya, restoran mitra, dan pilihan transportasi lokal.

2

Choose a Voice & Language

Select a voice that matches your hotel brand. Enable multilingual support for your guest demographics.

3

Connect Hotel Systems

Integrate with your PMS, booking systems, and service request platforms for seamless guest service.

4

Menyebarkan dalam Kamar

Make the concierge available via in-room tablets, phone, or the hotel app for instant guest access.

Complete Guest Services

Everything a traditional concierge does, automated

Restaurant Reservations

Book tables at local restaurants, provide recommendations, handle dietary restrictions and special occasions.

Acara & Tampilkan Tiket

Tiket yang aman untuk teater, konser, acara olahraga, tur, dan atraksi setempat dengan pilihan kursi terbaik.

Transportation

Arrange airport transfers, car rentals, ride shares, limousine service, and provide directions.

Room Service

Take orders for food, drinks, amenities, and special requests with delivery coordination to rooms.

Rekomendasi Lokal

Sarankan daya tarik, belanja, kehidupan malam, kegiatan keluarga, dan permata tersembunyi berdasarkan selera tamu.

Special Requests

Menangani panggilan bangun, handuk tambahan, masalah pemeliharaan, pemeriksaan akhir, dan kebutuhan tamu lainnya.

Sempurna untuk Setiap Tipe Properti

Dari butik hotel hingga resor besar, sediakan layanan pengawas kelas dunia tidak soal ukuran atau anggarannya.

Hotel Mewah

Mempertahankan standar layanan white-glove dengan waktu respon instan dan pengetahuan lokal komprehensif.

Properti Boutikque

Tawarkan layanan pribadi tanpa atasan anggota staf yang berdedikasi.

Resorts

Layanan skala selama musim-musiman tanpa mempekerjakan staf musiman, menangani kegiatan pemesanan tanpa upaya.

Hotel Bisnis

Komuter perusahaan dengan ruang rapat, layanan bisnis, dan transportasi lokal yang efisien.

Dampak Kepuasan Tamu

Response Time Instant
Service Availability 24/7
Language Support 30+ Languages
Guest Satisfaction +28%
Review Scores +0.4 Stars

Integrasi dengan Sistem Hotel

Seamlessly connects with your existing technology stack

Sistem PMS

Opera, Cloudbed, Mews, RoomRaccoon

Sistem Telepon

PBX atau platform VoIP yang telah ada

Pesan

SMS, WhatsApp, in-app chat

Booking Platforms

OpenTabel, Resy, layanan lokal

Pertanyaan yang Sering Diajukan

Pertanyaan umum tentang layanan AI hotel concierge

Yes. The AI concierge supports 30+ languages using multilingual TTS models. It can detect the guest language and respond accordingly, serving international travelers without language barriers.

Yes. The concierge integrates via API with major property management systems including Opera, Maestro, and Cloudbeds. It can access guest profiles, room assignments, and reservation details.

Yes. Connect the concierge to OpenTable, Resy, or direct restaurant contacts. It makes real reservations on behalf of guests and confirms the booking details.

Urgent requests (broken AC, plumbing issues, safety concerns) are flagged as high priority and immediately routed to on-duty maintenance staff with room number and issue details.

Absolutely. Enter your curated list of recommended restaurants, attractions, and services with descriptions, distances, and price ranges. The concierge gives personalized suggestions from your approved list.

Yes. Deploy the concierge as a web-based voice assistant on in-room tablets, smart displays, or through the hotel phone system. Guests interact naturally by speaking.

Yes. Load your room service menu and the concierge takes orders, handles customizations, provides estimated delivery times, and sends orders to your kitchen.

The concierge acknowledges the issue empathetically, logs the complaint, and escalates to the appropriate manager. For service recovery, it can offer amenities within your pre-approved guidelines.

Yes. Guest conversations are processed in real time and not stored after the session. The system complies with GDPR and hospitality privacy standards. Self-hosting is available for maximum control.

Yes. The concierge arranges taxis, ride-shares, airport shuttles, and car rentals. It provides directions, estimated travel times, and costs for any destination.

Hotels report 40-60% reduction in front desk calls after deploying an AI concierge. Routine questions about WiFi, checkout times, and local directions are handled instantly.

Bagi kelompok konferensi dan acara, penjaga pintu menyediakan jadwal acara, lokasi pertemuan, dan pilihan makan kelompok.
5.0/5 (1)

Siap Meninggikan Pengalaman Tamu?

Sebarkan AI Anda concierge hari ini dan mulai menyediakan layanan tingkat mewah di setiap titik sentuh.