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Customer-Facing

AI Hotel Concierge

Tõsta külaliste kogemus AI hotellipidaja, mis tegeleb broneeringuid, kohalike soovituste, toateeninduse tellimused, ja külaliste päringud 24/7. Pakkuda luksuslikku teenust mis tahes hotelli suurus ilma personali täielik hotellipidaja laud.

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AI Hotel Concierge

Käivita see agent

Miks hotellid valida Al Concierge

Pakkuda erakordseid külaliskogemusi mastaabis

Local Recommendations

Restaurant, entertainment, and attraction recommendations personalized to guest preferences, budget, and location.

Reservation Booking

Book restaurant tables, spa appointments, tours, and activities on behalf of guests through integrated services.

Room Service

Take room service orders, process special requests, and coordinate with hotel staff for timely delivery.

30+ Languages

Assist international guests in their native language. No language barrier between your hotel and its guests.

Transportation

Arrange airport transfers, car rentals, ride-shares, and provide public transit directions for any destination.

Service Requests

Handle towel requests, maintenance issues, checkout questions, and any guest need — routing to the right department.

Kogege tehisintellekti

Kuula, kuidas see aitab külalisi söögi ja tegevuse

Can you recommend a good Italian restaurant near the hotel?

I'd love to! For Italian dining, I highly recommend Trattoria Bella Vita — it's just a 5-minute walk from the hotel. They're known for their handmade pasta and wood-fired pizza. For a more upscale experience, Osteria Marco is a 10-minute taxi ride and has an excellent wine list. Would you like me to make a reservation at either one?

Trattoria Bella Vita sounds great. Can you book a table for two at 7 PM tonight?

I'll reserve a table for two at Trattoria Bella Vita tonight at 7 PM. Shall I arrange a taxi for 6:45, or would you prefer to walk? Also, would you like me to mention any dietary preferences to the restaurant?

Keeruline kontsierge hääl

Polished, knowledgeable voices that embody hospitality excellence

Parimad hääled

Emma

Female

Elegant, polished voice perfect for luxury hospitality

Michael

Male

Soe, keerukas toon kõrgemahulistele hotellidele

Bella

Female

Sõbralik, lähenev hääl boutique hotellid

Parimad mudelid

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast, natural responses for real-time guest interactions

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Multilingual support for international guests

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Natural conversational flow for extended concierge interactions

Launch Your Concierge Service

Start delighting guests in minutes

1

Sea oma kontsierge üles

Sisestage hotelli üksikasjad, mugavused, läheduses vaatamisväärsused, partner restoranid, ja kohaliku transpordi võimalusi.

2

Choose a Voice & Language

Select a voice that matches your hotel brand. Enable multilingual support for your guest demographics.

3

Connect Hotel Systems

Integrate with your PMS, booking systems, and service request platforms for seamless guest service.

4

Tubadesse paigutamine

Tee hotellihoidja kättesaadavaks toasiseste tablettide, telefoni või hotellirakenduse kaudu.

Complete Guest Services

Everything a traditional concierge does, automated

Restaurant Reservations

Book tables at local restaurants, provide recommendations, handle dietary restrictions and special occasions.

Sündmuse ja piletite näitamine

Turvaline piletid teatrid, kontserdid, spordiüritused, ekskursioonid, ja kohalike vaatamisväärsuste parima istme valik.

Transportation

Arrange airport transfers, car rentals, ride shares, limousine service, and provide directions.

Room Service

Take orders for food, drinks, amenities, and special requests with delivery coordination to rooms.

Kohalikud soovitused

Suggest attractions, shopping, nightlife, family activities, and hidden gems based on guest preferences.

Special Requests

Käepide äratuskõned, lisarätikud, hooldusküsimused, hiline checkout, ja teised külaliste vajadused.

Ideaalne igale omanditüübile

Alates Boutique hotellid suur kuurordid, pakkuda maailmatasemel hotellipidaja teenust sõltumata suurusest või eelarvest.

Luksushotellid

Säilitada valge-kinnaste teenuse standardid kiire vastuse aega ja terviklikke kohalikke teadmisi.

Boutique' i omadused

Pakkuda personaliseeritud hotellipidaja teenust ilma peaaegu pühendunud töötaja.

ResortsCity in Newfoundland Canada

Skaleeri teenindus tipphooajal ilma hooajatöötajaid palkamata, tegele tegevuse broneeringutega vaevata.

Ärihotellid

Abistada ärireisijaid koosolekuruumide, äriteenuste ja tõhusa kohaliku transpordiga.

Külaliste rahulolu mõju

Response Time Instant
Service Availability 24/7
Language Support 30+ Languages
Guest Satisfaction +28%
Review Scores +0.4 Stars

Integratsioon hotellisüsteemidega

Seamlessly connects with your existing technology stack

PMS-süsteemid

Ooper, Pilvevoodid, Mews, RoomRaccoon

Telefonisüsteemid

Olemasolevad PBX või VoIP platvormid

Sõnum

SMS, WhatsApp, in-app chat

Booking Platforms

Avatud tabel, Resy, kohalikud teenused

Korduma kippuvad küsimused

Üldised küsimused AI hotelli hotelli hotellihoidja teenuse kohta

Yes. The AI concierge supports 30+ languages using multilingual TTS models. It can detect the guest language and respond accordingly, serving international travelers without language barriers.

Yes. The concierge integrates via API with major property management systems including Opera, Maestro, and Cloudbeds. It can access guest profiles, room assignments, and reservation details.

Yes. Connect the concierge to OpenTable, Resy, or direct restaurant contacts. It makes real reservations on behalf of guests and confirms the booking details.

Urgent requests (broken AC, plumbing issues, safety concerns) are flagged as high priority and immediately routed to on-duty maintenance staff with room number and issue details.

Absolutely. Enter your curated list of recommended restaurants, attractions, and services with descriptions, distances, and price ranges. The concierge gives personalized suggestions from your approved list.

Yes. Deploy the concierge as a web-based voice assistant on in-room tablets, smart displays, or through the hotel phone system. Guests interact naturally by speaking.

Yes. Load your room service menu and the concierge takes orders, handles customizations, provides estimated delivery times, and sends orders to your kitchen.

The concierge acknowledges the issue empathetically, logs the complaint, and escalates to the appropriate manager. For service recovery, it can offer amenities within your pre-approved guidelines.

Yes. Guest conversations are processed in real time and not stored after the session. The system complies with GDPR and hospitality privacy standards. Self-hosting is available for maximum control.

Yes. The concierge arranges taxis, ride-shares, airport shuttles, and car rentals. It provides directions, estimated travel times, and costs for any destination.

Hotels report 40-60% reduction in front desk calls after deploying an AI concierge. Routine questions about WiFi, checkout times, and local directions are handled instantly.

Konverentsigruppidele ja üritustele pakub hotellipidaja ürituste ajakavasid, koosolekuruumi asukohti ja grupi õhtusöögi võimalusi. Sündmuste keerukad päringud suunatakse ürituste meeskonnale.
5.0/5 (1)

Oled valmis külaliste kogemust tõstma?

Paiguta oma tehisintellektihoidja täna ja hakka pakkuma luksuslikku teenust igas puutepunktis.

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