Customer-Facing

AI Hotel Concierge

Palieliniet viesu pieredzi ar AI concerge, kas veic rezervāciju, vietējos ieteikumus, telpas apkalpošanas pasūtījumus un viesu pieprasījumus 24/7. Nodrošiniet luksusa līmeņa servisu jebkurā viesnīcas lieluma bez pilna conciberge galda.

Vienmēr pieejams Vietējā ekspertīze Grāmatas Viss Prēmijas pakalpojums Daudzvalodu

AI Hotel Concierge

Palaist šo aģentu

Kāpēc viesnīcas izvēlēties AI Concierge

Ārkārtas viesu pieredzes sniegšana plašā mērogā

Local Recommendations

Restaurant, entertainment, and attraction recommendations personalized to guest preferences, budget, and location.

Reservation Booking

Book restaurant tables, spa appointments, tours, and activities on behalf of guests through integrated services.

Room Service

Take room service orders, process special requests, and coordinate with hotel staff for timely delivery.

30+ Languages

Assist international guests in their native language. No language barrier between your hotel and its guests.

Transportation

Arrange airport transfers, car rentals, ride-shares, and provide public transit directions for any destination.

Service Requests

Handle towel requests, maintenance issues, checkout questions, and any guest need — routing to the right department.

Pieredze AI konsjeržā

Klausieties, kā tas palīdz viesiem ar ēdināšanu un aktivitātēm

Can you recommend a good Italian restaurant near the hotel?

I'd love to! For Italian dining, I highly recommend Trattoria Bella Vita — it's just a 5-minute walk from the hotel. They're known for their handmade pasta and wood-fired pizza. For a more upscale experience, Osteria Marco is a 10-minute taxi ride and has an excellent wine list. Would you like me to make a reservation at either one?

Trattoria Bella Vita sounds great. Can you book a table for two at 7 PM tonight?

I'll reserve a table for two at Trattoria Bella Vita tonight at 7 PM. Shall I arrange a taxi for 6:45, or would you prefer to walk? Also, would you like me to mention any dietary preferences to the restaurant?

Izsmalcināti konsjeržs

Polished, knowledgeable voices that embody hospitality excellence

Augšējā balss

Emma

Female

Elegant, polished voice perfect for luxury hospitality

Michael

Male

Silts, izsmalcināts tonis upscale viesnīcām

Bella

Female

Draudzīgi, pieejams balss Boutique viesnīcām

Labākie modeļi

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast, natural responses for real-time guest interactions

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Multilingual support for international guests

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Natural conversational flow for extended concierge interactions

Launch Your Concierge Service

Start delighting guests in minutes

1

Iestatīt konfigurāciju

Ievadiet viesnīcas informāciju, ērtības, tuvējos atrakciju objektus, partneru restorānus un vietējās transporta iespējas.

2

Choose a Voice & Language

Select a voice that matches your hotel brand. Enable multilingual support for your guest demographics.

3

Connect Hotel Systems

Integrate with your PMS, booking systems, and service request platforms for seamless guest service.

4

Izvieto istabās

Padarīt conconierge pieejamu, izmantojot istabu planšetdatoriem, tālrunis, vai viesnīca app tūlītējai viesu piekļuvei.

Complete Guest Services

Everything a traditional concierge does, automated

Restaurant Reservations

Book tables at local restaurants, provide recommendations, handle dietary restrictions and special occasions.

Rādīt biļetes

Drošas biļetes teātriem, koncertiem, sporta pasākumiem, ekskursijām un vietējiem objektiem ar labāko vietu izvēli.

Transportation

Arrange airport transfers, car rentals, ride shares, limousine service, and provide directions.

Room Service

Take orders for food, drinks, amenities, and special requests with delivery coordination to rooms.

Vietējie ieteikumi

Suggest attractions, shopping, nightlife, family activities, and hidden gems based on guest preferences.

Special Requests

Apkalpot modināšanas zvanus, papildu dvieļus, apkopes jautājumus, vēlu checkout, un citas viesu vajadzības.

Ideāli piemērots katram īpašuma veidam

No boutique viesnīcām uz lieliem kūrortiem, sniegt pasaules klases concobierge pakalpojumu neatkarīgi no lieluma vai budžeta.

Luxury Hotels

Saglabāt balto cimdu pakalpojumu standartus ar tūlītēju reaģēšanas laiku un visaptverošām vietējām zināšanām.

Boutique īpašības

Piedāvā personalizētu ieliekšanas pakalpojumu bez pieskaitāmām pie delegāta personāla loceklim.

Resorti

Scale pakalpojumu laikā maksimālās sezonas bez nolīgt sezonas darbiniekus, rīkoties aktivitāšu rezervēšanu bez piepūles.

Biznesa viesnīcas

Palīdzēt korporatīvajiem ceļotājiem ar sanāksmju telpām, biznesa pakalpojumiem un efektīvu vietējo transportu.

Viesu apmierinātības efekts

Response Time Instant
Service Availability 24/7
Language Support 30+ Languages
Guest Satisfaction +28%
Review Scores +0.4 Stars

Integrācija ar viesnīcu sistēmām

Seamlessly connects with your existing technology stack

PMS sistēmas

Opera, Mākoņi, Mēness, RoomRaccoon

Tālruņa sistēmas

Esošās PBX vai VoIP platformas

Ziņošana

SMS, WhatsApp, in-app chat

Booking Platforms

OpenTable, Resy, vietējie pakalpojumi

Bieži uzdoti jautājumi

Bieži uzdotie jautājumi par AI viesnīcas concierge servisu

Yes. The AI concierge supports 30+ languages using multilingual TTS models. It can detect the guest language and respond accordingly, serving international travelers without language barriers.

Yes. The concierge integrates via API with major property management systems including Opera, Maestro, and Cloudbeds. It can access guest profiles, room assignments, and reservation details.

Yes. Connect the concierge to OpenTable, Resy, or direct restaurant contacts. It makes real reservations on behalf of guests and confirms the booking details.

Urgent requests (broken AC, plumbing issues, safety concerns) are flagged as high priority and immediately routed to on-duty maintenance staff with room number and issue details.

Absolutely. Enter your curated list of recommended restaurants, attractions, and services with descriptions, distances, and price ranges. The concierge gives personalized suggestions from your approved list.

Yes. Deploy the concierge as a web-based voice assistant on in-room tablets, smart displays, or through the hotel phone system. Guests interact naturally by speaking.

Yes. Load your room service menu and the concierge takes orders, handles customizations, provides estimated delivery times, and sends orders to your kitchen.

The concierge acknowledges the issue empathetically, logs the complaint, and escalates to the appropriate manager. For service recovery, it can offer amenities within your pre-approved guidelines.

Yes. Guest conversations are processed in real time and not stored after the session. The system complies with GDPR and hospitality privacy standards. Self-hosting is available for maximum control.

Yes. The concierge arranges taxis, ride-shares, airport shuttles, and car rentals. It provides directions, estimated travel times, and costs for any destination.

Hotels report 40-60% reduction in front desk calls after deploying an AI concierge. Routine questions about WiFi, checkout times, and local directions are handled instantly.

Konferences grupām un pasākumiem concergere nodrošina pasākumu grafikus, sanāksmju telpas un grupas ēdamistabas iespējas. Kompleksas pasākumu aptaujas tiek virzītas uz pasākumu komandu.
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