Text to Speech Agents Music Speech to Text Voice Cloning Voice Design Marketplace More
Customer-Facing

AI Hotel Concierge

Elevate guest experience with an AI concierge that handles reservations, local recommendations, room service orders, and guest requests 24/7. Provide luxury-level service at any hotel size without staffing a full concierge desk.

Always Available Local Expertise Books Everything Premium Service Multi-Language
Try This Agent Free API Docs

AI Hotel Concierge

Launch This Agent

Why Hotels Choose AI Concierge

Deliver exceptional guest experiences at scale

Local Recommendations

Restaurant, entertainment, and attraction recommendations personalized to guest preferences, budget, and location.

Reservation Booking

Book restaurant tables, spa appointments, tours, and activities on behalf of guests through integrated services.

Room Service

Take room service orders, process special requests, and coordinate with hotel staff for timely delivery.

30+ Languages

Assist international guests in their native language. No language barrier between your hotel and its guests.

Transportation

Arrange airport transfers, car rentals, ride-shares, and provide public transit directions for any destination.

Service Requests

Handle towel requests, maintenance issues, checkout questions, and any guest need — routing to the right department.

Experience the AI Concierge

Listen to how it assists guests with dining and activities

Can you recommend a good Italian restaurant near the hotel?

I'd love to! For Italian dining, I highly recommend Trattoria Bella Vita — it's just a 5-minute walk from the hotel. They're known for their handmade pasta and wood-fired pizza. For a more upscale experience, Osteria Marco is a 10-minute taxi ride and has an excellent wine list. Would you like me to make a reservation at either one?

Trattoria Bella Vita sounds great. Can you book a table for two at 7 PM tonight?

I'll reserve a table for two at Trattoria Bella Vita tonight at 7 PM. Shall I arrange a taxi for 6:45, or would you prefer to walk? Also, would you like me to mention any dietary preferences to the restaurant?

Sophisticated Concierge Voices

Polished, knowledgeable voices that embody hospitality excellence

Top Voices

Emma

Female

Elegant, polished voice perfect for luxury hospitality

Michael

Male

Warm, sophisticated tone for upscale hotels

Bella

Female

Friendly, approachable voice for boutique hotels

Best Models

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast, natural responses for real-time guest interactions

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Multilingual support for international guests

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Natural conversational flow for extended concierge interactions

Launch Your Concierge Service

Start delighting guests in minutes

1

Set Up Your Concierge

Enter hotel details, amenities, nearby attractions, partner restaurants, and local transportation options.

2

Choose a Voice & Language

Select a voice that matches your hotel brand. Enable multilingual support for your guest demographics.

3

Connect Hotel Systems

Integrate with your PMS, booking systems, and service request platforms for seamless guest service.

4

Deploy in Rooms

Make the concierge available via in-room tablets, phone, or the hotel app for instant guest access.

Complete Guest Services

Everything a traditional concierge does, automated

Restaurant Reservations

Book tables at local restaurants, provide recommendations, handle dietary restrictions and special occasions.

Event & Show Tickets

Secure tickets for theaters, concerts, sports events, tours, and local attractions with best seat selection.

Transportation

Arrange airport transfers, car rentals, ride shares, limousine service, and provide directions.

Room Service

Take orders for food, drinks, amenities, and special requests with delivery coordination to rooms.

Local Recommendations

Suggest attractions, shopping, nightlife, family activities, and hidden gems based on guest preferences.

Special Requests

Handle wake-up calls, extra towels, maintenance issues, late checkout, and other guest needs.

Perfect for Every Property Type

From boutique hotels to large resorts, provide world-class concierge service regardless of size or budget.

Luxury Hotels

Maintain white-glove service standards with instant response times and comprehensive local knowledge.

Boutique Properties

Offer personalized concierge service without the overhead of a dedicated staff member.

Resorts

Scale service during peak seasons without hiring seasonal staff, handle activity bookings effortlessly.

Business Hotels

Assist corporate travelers with meeting rooms, business services, and efficient local transportation.

Guest Satisfaction Impact

Response Time Instant
Service Availability 24/7
Language Support 30+ Languages
Guest Satisfaction +28%
Review Scores +0.4 Stars

Integration with Hotel Systems

Seamlessly connects with your existing technology stack

PMS Systems

Opera, Cloudbeds, Mews, RoomRaccoon

Phone Systems

Existing PBX or VoIP platforms

Messaging

SMS, WhatsApp, in-app chat

Booking Platforms

OpenTable, Resy, local services

Frequently Asked Questions

Common questions about AI hotel concierge service

Yes. The AI concierge supports 30+ languages using multilingual TTS models. It can detect the guest language and respond accordingly, serving international travelers without language barriers.

Yes. The concierge integrates via API with major property management systems including Opera, Maestro, and Cloudbeds. It can access guest profiles, room assignments, and reservation details.

Yes. Connect the concierge to OpenTable, Resy, or direct restaurant contacts. It makes real reservations on behalf of guests and confirms the booking details.

Urgent requests (broken AC, plumbing issues, safety concerns) are flagged as high priority and immediately routed to on-duty maintenance staff with room number and issue details.

Absolutely. Enter your curated list of recommended restaurants, attractions, and services with descriptions, distances, and price ranges. The concierge gives personalized suggestions from your approved list.

Yes. Deploy the concierge as a web-based voice assistant on in-room tablets, smart displays, or through the hotel phone system. Guests interact naturally by speaking.

Yes. Load your room service menu and the concierge takes orders, handles customizations, provides estimated delivery times, and sends orders to your kitchen.

The concierge acknowledges the issue empathetically, logs the complaint, and escalates to the appropriate manager. For service recovery, it can offer amenities within your pre-approved guidelines.

Yes. Guest conversations are processed in real time and not stored after the session. The system complies with GDPR and hospitality privacy standards. Self-hosting is available for maximum control.

Yes. The concierge arranges taxis, ride-shares, airport shuttles, and car rentals. It provides directions, estimated travel times, and costs for any destination.

Hotels report 40-60% reduction in front desk calls after deploying an AI concierge. Routine questions about WiFi, checkout times, and local directions are handled instantly.

For conference groups and events, the concierge provides event schedules, meeting room locations, and group dining options. Complex event inquiries are routed to the events team.
5.0/5 (1)

Ready to Elevate Guest Experience?

Deploy your AI concierge today and start providing luxury-level service at every touchpoint.

Sign Up Free Agent Builder