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Customer-Facing

AI Customer Support Agent

Deliver instant, 24/7 customer support with natural voice AI that handles inquiries, resolves issues, and escalates complex cases. Reduce wait times and support costs while maintaining high customer satisfaction.

24/7 Availability Instant Response Scales Infinitely Multi-Language Consistent Service
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AI Customer Support Agent

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Why Choose AI Customer Support

Enhance your customer service with intelligent automation

24/7 Availability

Never miss a customer inquiry. Your AI agent handles calls and chats around the clock without breaks or downtime.

Empathetic Responses

Natural language understanding detects customer sentiment and adjusts tone accordingly — calm for frustrated callers, upbeat for simple questions.

Multilingual Support

Serve customers in 30+ languages with natural-sounding voices. No need for multilingual hiring — one agent covers the world.

Escalation Handling

Automatically recognizes when to escalate to a human agent. Provides context summaries so human agents pick up seamlessly.

Knowledge Base Integration

Connect your FAQ, docs, and product database. The agent pulls accurate answers from your existing knowledge base.

Analytics & Insights

Track resolution rates, common issues, customer satisfaction, and conversation patterns to continuously improve.

See the Support Agent in Action

Real conversation handling common customer inquiries

Hi, I placed an order three days ago and it still hasn't shipped.

I'm sorry to hear that! I'd be happy to look into your order right away. Could you please share your order number so I can check the status for you?

Sure, it's ORD-28471.

Thank you! I can see order ORD-28471 is currently being prepared in our warehouse. It looks like there was a slight delay due to high demand, but it's scheduled to ship by end of day today. You'll receive a tracking email as soon as it's dispatched. Is there anything else I can help with?

Professional Support Voices

Choose from voices optimized for customer service excellence

Top Voices

Bella

Female

Warm, professional tone ideal for customer interactions

Adam

Male

Clear, reassuring voice that builds trust

Emma

Female

British accent adds a polished, premium feel

Best Models

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast response times for real-time phone and chat support

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Multilingual support with natural emotion and expression

Chatterbox

Premium

State-of-the-art zero-shot voice cloning with emotion control from Resemble AI.

Medium 5/5

Clone your brand voice for consistent customer experience

Deploy Your Support Agent in Minutes

Get your AI customer support running quickly

1

Define Your Agent

Name your agent and write a system prompt describing its role, tone, and knowledge domain.

2

Choose a Voice

Pick a voice that matches your brand — warm, professional, or energetic. Preview before deploying.

3

Connect Knowledge

Feed your FAQ, product docs, and policies so the agent gives accurate, on-brand answers.

4

Deploy & Monitor

Launch via API or embed on your site. Monitor conversations and refine the system prompt over time.

Industries Using AI Customer Support

AI support agents are transforming customer service across sectors

E-Commerce

Order tracking, returns, product questions, and shipping updates handled automatically.

Financial Services

Account inquiries, transaction history, fraud alerts, and basic banking support.

SaaS Platforms

Account setup, feature explanations, troubleshooting, and subscription management.

Telecommunications

Plan changes, billing questions, technical support, and service activation.

Healthcare

Appointment scheduling, prescription refills, insurance questions, and patient triage.

Real Estate

Property inquiries, showing schedules, application status, and maintenance requests.

Integration Options

Connect your AI support agent to your existing systems

CRM Integration

Sync with Salesforce, HubSpot, Zendesk, and other CRM platforms for seamless customer data access.

Phone Systems

Connect to Twilio, RingCentral, or traditional PBX systems for voice call handling.

Live Chat Platforms

Integrate with Intercom, Drift, or custom chat widgets on your website.

Custom API

Build custom integrations using our REST API and webhooks for complete control.

Frequently Asked Questions

Common questions about AI customer support agents

The agent uses its system prompt and connected knowledge base to resolve common issues. For complex problems it cannot solve, it automatically offers to escalate to a human agent, providing a full conversation summary so the human can pick up without the customer repeating themselves.

Yes. Use the API to connect your agent to any CRM, helpdesk, or ticketing system. The agent can look up order status, account information, and ticket history through your existing APIs and provide personalized responses.

The agent supports 30+ languages using multilingual TTS models like CosyVoice 2 and MeloTTS. It can detect the customer language and respond accordingly, or you can set a fixed language per deployment.

Very natural. Kokoro, our recommended model, scores 5/5 on quality benchmarks and generates speech nearly indistinguishable from human agents. Many callers will not realize they are speaking with an AI.

Absolutely. The system prompt controls everything — tone (formal vs casual), personality traits, response length, when to escalate, and domain-specific knowledge. You can iterate on the prompt until the agent matches your brand perfectly.

The agent gracefully acknowledges it does not have the answer and offers alternatives: escalating to a human agent, directing the customer to specific resources, or collecting contact details for a callback.

Free tier includes 50 credits on signup. Kokoro (our fastest model) costs 1 credit per generation. Plans start at $9/month for 500 credits. This is dramatically cheaper than hiring human agents for 24/7 coverage.

Yes. Unlike human agents, the AI can handle unlimited concurrent conversations. Each conversation maintains its own context and history, so there is no degradation in quality during peak hours.

Include product details, FAQs, and common scenarios in the system prompt. For larger knowledge bases, use the API to dynamically inject relevant context before each response. No ML training is needed — the agent understands natural language instructions.

Yes. Use voice cloning (Chatterbox or CosyVoice 2) to create a custom voice from a short audio sample. Your support agent will sound uniquely like your brand across every interaction.

Yes. TTS.ai processes audio on dedicated GPU servers and does not store conversation content after processing. You can self-host the API for maximum data control. All API calls use HTTPS encryption.

You can have a working agent in under 10 minutes. Define the persona, choose a voice, write a system prompt, and start testing. Most businesses spend a few days refining the prompt before going live.
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