Customer-Facing

Agen Dukungan Pelanggan AI

Deliver instant, 24/7 customer support with natural voice AI that handles inquiries, resolves issues, and escalates complex cases. Reduce wait times and support costs while maintaining high customer satisfaction.

Ketersediaan 24/7 Tanggapan Instan Skala Tak Terbatas Multi-Bahasa Layanan Konsisten

Cobalah Agen ini Bebas Dokumen API

AI Customer Support Agent

Nama Agen

Prompt Sistem

You are Alex, a friendly and professional customer support agent. You help customers with their questions, troubleshoot issues, and find solutions. Be empathetic, patient, and thorough. Always confirm you understand the issue before offering solutions. If you cannot resolve something, offer to escalate to a human agent.

Suara

Model

Luncurkan Agen Ini

Mengapa Memilih Dukungan Pelanggan AI

Tingkatkan layanan pelanggan Anda dengan otomatisasi cerdas

24/7 Availability

Agen AI Anda menangani panggilan dan chatting sekitar jam tanpa istirahat atau downtime.

Tanggapan Empati

Pemahaman bahasa alami mendeteksi sentimen pelanggan dan menyesuaikan nada yang sesuai dengan itu. Tenang untuk penelpon frustrasi, bersemangat untuk pertanyaan-pertanyaan sederhana.

Dukungan Multibahasa

Melayani pelanggan dalam 30 bahasa dengan suara yang terdengar alami.

Penanganan Escasi

Secara otomatis mengenali kapan akan meningkat menjadi manusia. Menyediakan penjumlahan konteks sehingga agen manusia mengambil mulus.

Integrasi Basis Pengetahuan

Hubungkan FAQ, docs, dan database produk Anda. Agen menarik jawaban yang akurat dari basis pengetahuan Anda yang ada.

Analisis & Pemahaman

Tingkat resolusi trek, isu umum, kepuasan pelanggan, dan pola percakapan untuk terus meningkatkan.

Lihat Agen Dukungan Beraksi

Percakapan nyata menangani pertanyaan pelanggan umum

Hi, I placed an order three days ago and it still hasn't shipped.

I'm sorry to hear that! I'd be happy to look into your order right away. Could you please share your order number so I can check the status for you?

Sure, it's ORD-28471.

Thank you! I can see order ORD-28471 is currently being prepared in our warehouse. It looks like there was a slight delay due to high demand, but it's scheduled to ship by end of day today. You'll receive a tracking email as soon as it's dispatched. Is there anything else I can help with?

Dukungan Suara Profesional

Pilih dari suara yang dioptimalkan untuk keunggulan layanan pelanggan

Top Voices

Bella

Female

Hangat, nada profesional ideal untuk interaksi pelanggan

Adam

Male

Clear, reassuring voice that builds trust

Emma

Female

British accent adds a polished, premium feel

Model Terbaik

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Waktu respon cepat bagi telepon real-time dan dukungan percakapan

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Dukungan multibahasa dengan emosi dan ekspresi alami

Chatterbox

Premium

State-of-the-art zero-shot voice cloning with emotion control from Resemble AI.

Medium 5/5

Kloningkan suara merek Anda untuk pengalaman pelanggan yang konsisten

Sebarkan Dukungan Anda pada Menit - Menit

Dapatkan dukungan nasabah AI Anda berjalan cepat

Definisikan Agen Anda

Sebutkan nama agen Anda dan tulis suatu sistem yang menanyakan peranan, nada, dan pengetahuannya.

Pilih Suara

Pilih suara yang cocok dengan merekmu yang hangat, profesional, atau energik.

Hubungkan Pengetahuan

Feed FAQ Anda, dokumen produk, dan kebijakan sehingga agen memberikan akurat, on-brand jawaban.

Deploy & Monitor

Launch via API or embed on your site. Monitor conversations and refine the system prompt over time.

Industri Menggunakan Dukungan Pelanggan AI

Agen pendukung AI mengubah layanan pelanggan di seluruh sektor

E-Commerce

Pemeriksaan, pengembalian, pertanyaan produk, dan pemutakhiran pengiriman ditangani secara otomatis.

Layanan Keuangan

Pertanyaan akun, sejarah transaksi, penipuan waspada, dan dukungan perbankan dasar.

Platform SaaS

Pengaturan rekening, menyajikan penjelasan, kesulitan menembak, dan berlangganan manajemen.

Telekomunikasi

Perubahan rencana, pertanyaan tagihan, dukungan teknis, dan aktivasi layanan.

Kesehatan

Jadwal janji, isi ulang resep, pertanyaan asuransi, dan uji coba pasien.

Real Estate

Pemeriksaan properti, jadwal, status aplikasi, dan permintaan pemeliharaan.

Opsi Integrasi

Hubungkan agen pendukung AI Anda ke sistem yang ada

Integrasi CRM

Selaraskan dengan Salesforce, HubSpot, Zendesk, dan platform CRM lainnya untuk akses data tanpa seamless pelanggan.

Sistem Telepon

Hubungkan ke Twilio, RingCentral, atau sistem PBX tradisional untuk penanganan panggilan suara.

Peron Percakapan Langsung

Integrate dengan Intercom, Drift, atau widget obrolan gubahan di situs web Anda.

API Gubahan

Bangun integrasi ubahan menggunakan API REST dan webhook kami untuk kendali penuh.

Pertanyaan yang Sering Diajukan

Pertanyaan umum tentang agen pendukung AI pelanggan

The agent uses its system prompt and connected knowledge base to resolve common issues. For complex problems it cannot solve, it automatically offers to escalate to a human agent, providing a full conversation summary so the human can pick up without the customer repeating themselves.

Yes. Use the API to connect your agent to any CRM, helpdesk, or ticketing system. The agent can look up order status, account information, and ticket history through your existing APIs and provide personalized responses.

The agent supports 30+ languages using multilingual TTS models like CosyVoice 2 and MeloTTS. It can detect the customer language and respond accordingly, or you can set a fixed language per deployment.

Very natural. Kokoro, our recommended model, scores 5/5 on quality benchmarks and generates speech nearly indistinguishable from human agents. Many callers will not realize they are speaking with an AI.

Absolutely. The system prompt controls everything — tone (formal vs casual), personality traits, response length, when to escalate, and domain-specific knowledge. You can iterate on the prompt until the agent matches your brand perfectly.

The agent gracefully acknowledges it does not have the answer and offers alternatives: escalating to a human agent, directing the customer to specific resources, or collecting contact details for a callback.

Free tier includes 50 credits on signup. Kokoro (our fastest model) costs 1 credit per generation. Plans start at $9/month for 500 credits. This is dramatically cheaper than hiring human agents for 24/7 coverage.

Yes. Unlike human agents, the AI can handle unlimited concurrent conversations. Each conversation maintains its own context and history, so there is no degradation in quality during peak hours.

Sertakan rincian produk, FAQ, dan skenario umum dalam sistem prompt. Untuk basis pengetahuan yang lebih besar, gunakan API untuk menginjeksi konteks yang relevan secara dinamis sebelum setiap respon. Tidak ada pelatihan ML yang diperlukan.

Yes. Use voice cloning (Chatterbox or CosyVoice 2) to create a custom voice from a short audio sample. Your support agent will sound uniquely like your brand across every interaction.

Yes. TTS.ai processes audio on dedicated GPU servers and does not store conversation content after processing. You can self-host the API for maximum data control. All API calls use HTTPS encryption.

You can have a working agent in under 10 minutes. Define the persona, choose a voice, write a system prompt, and start testing. Most businesses spend a few days refining the prompt before going live.

5.0/5 (1)

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