Customer-Facing

I-AI Customer Support Agent

Deliver instant, 24/7 customer support with natural voice AI that handles inquiries, resolves issues, and escalates complex cases. Reduce wait times and support costs while maintaining high customer satisfaction.

24/7 Availability Umlayezo osheshayo Isikali esingaphelelanga Izilimi eziningi Izinsizakalo ezihambisanayo

Sebenzisa le-agent yamahhala Amadokhumende we-API

AI Customer Support Agent

Igama le-agent

I-System Prompt

You are Alex, a friendly and professional customer support agent. You help customers with their questions, troubleshoot issues, and find solutions. Be empathetic, patient, and thorough. Always confirm you understand the issue before offering solutions. If you cannot resolve something, offer to escalate to a human agent.

Umsindo

Imodeli

Qala le-agent

Kungani Chofoza AI Customer Support

Ukuthuthukisa izinsizakalo zakho zekhasimende nge-intelligent automation

24/7 Availability

Never miss a customer inquiry. Your AI agent handles calls and chats around the clock without breaks or downtime.

Ukuphendula ngokuzithandela

Ukuqonda ulwimi olujwayelekile luthola umbono womthengi futhi lulungisa umsindo ngokuhambisana - ukuthula kwabaxhumana nabo abakhathazekile, ukuthula kwemibuzo elula.

Inkxaso yezilimi eziningi

Ukunikeza amakhasimende 30 + izilimi nge natural-sounding izingxoxo. Akukho sidingo sokuqasha izilimi eziningi - agent eyodwa ifaka izwe.

Ukuphathwa kwe-escalation

Ikwazisa ngokuzenzakalela ukuthi ikuphi ukuphakama kwe-agent yomuntu. Ihlinzeka ngezinhlamvu zesimo ukuze i-agent yomuntu ithathe ngokukhululekile.

Ulwazi oluyisisekelo

Xhumanisa i-FAQ yakho, amadokhumende, kanye ne-database yemikhiqizo. I-agent ithola izimpendulo ezifanele kusuka ku-knowledge base yakho esekhona.

I-Analytics & Insights

Ukulandelela izibalo zokuxazulula, izinkinga ezijwayelekile, ukunethezeka kwekhasimende, namamodeli wokuxoxa ukuthuthukisa ngokuqhubekayo.

Bona i-Support Agent isebenza

Izingxoxo ezingokoqobo eziphatha umbuzo womsebenzisi ojwayelekile

Hi, I placed an order three days ago and it still hasn't shipped.

I'm sorry to hear that! I'd be happy to look into your order right away. Could you please share your order number so I can check the status for you?

Sure, it's ORD-28471.

Thank you! I can see order ORD-28471 is currently being prepared in our warehouse. It looks like there was a slight delay due to high demand, but it's scheduled to ship by end of day today. You'll receive a tracking email as soon as it's dispatched. Is there anything else I can help with?

Umsindo wokuxhasa ochwepheshe

Khetha kusuka kumazwi athuthukisiwe ukunikeza usizo oluhle kumakhasimende

Amazwi aphezulu

Bella

Female

Umsindo opholile, ochwepheshe olungele ukuxhumana kwekhasimende

Adam

Male

Clear, reassuring voice that builds trust

Emma

Female

I-British accent ingeza ukubukeka okuhlanganisiwe, okuphezulu

Amamodeli angcono kakhulu

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Isikhathi sokuphendula esisheshayo socingo lwesikhathi sangempela kanye nosizo lokuxoxa

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Usizo lwesiNgisi esiningi nesithakazelo sangempela kanye nokuveza

Chatterbox

Premium

State-of-the-art zero-shot voice cloning with emotion control from Resemble AI.

Medium 5/5

I-clone yezwi lakho le-brand ukuze ujabulele umsebenzisi oqhubekayo

Sebenzisa i-Agent yakho Yosizo kumaminithi

Get your AI customer support running fast

Cacisa isisebenzi sakho

Nquma igama le-agent yakho bese ubhala i-system prompt echaza umsebenzi wayo, umsindo, kanye nendawo yolwazi.

Khetha umsindo

Khetha umsindo ohambisana ne-brand yakho - opholile, ochwepheshe, noma onamandla. Bona kuqala ngaphambi kokufaka.

Xhumanisa ulwazi

Ukudla FAQ yakho, impahla amadokhumenti, namaphoyinti ukuze ummeli inikeza ngokunembile, on-brand izimpendulo.

Deploy & Monitor

Launch via API or embed on your site. Monitor conversations and refine the system prompt over time.

Izimboni ezisebenzisa usizo lwamakhasimende we-AI

Abaxhasi be-AI baguqula izinsizakalo zekhasimende kuwo wonke amasevisi

Ukuthengiswa kwe-e-commerce

Ukulandelela umlayezo, ukubuyiselwa, imibuzo yemikhiqizo, kanye nokuthunyelwa kokuhlaziywa okuphathwa ngokuzenzakalela.

Izinsizakalo zezimali

Imibuzo ye-akhawunti, imbali yezimali, izixhumanisi zobugebengu, kanye nosizo lwebhange olusisiseko.

Izinhlelo ze-SaaS

Ukumiswa kwe-akhawunti, ukucaciswa kwezici, ukuxazulula izinkinga, nokulawula ukubhaliswa.

Ukuxhumana

Ushintsho lwezinhlelo, umbuzo we-billing, insizakalo yezobuchwepheshe, nokusetshenzisiwe kwesevisi.

Ukunakekelwa kwempilo

Ukuhlela izinsuku zokuvakashela, ukugcwalisa izidakamizwa, imibuzo ye-inshuwalense, kanye nokuhlola iziguli.

I-Real Estate

Imibuzo yobunikazi, ibonisa amaschedules, isimo sesicelo, kanye nezicelo zokulondolozwa.

Izinketho ze-integration

Xhumanisa umxhasi wakho we-AI namasistimu akho akhona

Ukuhlanganisa i-CRM

Sync with Salesforce, HubSpot, Zendesk, and other CRM platforms for seamless customer data access.

Uhlelo lwefoni

Xhumanisa ku-Twilio, RingCentral, noma amasistimu we-PBX ajwayelekile ukuphatha izingcingo zomsindo.

I-Live Chat Platforms

Ukuhlanganisa ne-Intercom, Drift, noma ama-widgets wokuxoxa okuzenzakalelayo kuwebhusayithi yakho.

I-API yesiko

Yakha ukuhlanganisa okuzenzakalelayo usebenzisa i-REST API yethu ne-webhooks ukulawula okuphelele.

Imibuzo ebuzwa kaningi

Imibuzo evame ukubuzwa mayelana nabaxhasi bekhasimende le-AI

The agent uses its system prompt and connected knowledge base to resolve common issues. For complex problems it cannot solve, it automatically offers to escalate to a human agent, providing a full conversation summary so the human can pick up without the customer repeating themselves.

Yes. Use the API to connect your agent to any CRM, helpdesk, or ticketing system. The agent can look up order status, account information, and ticket history through your existing APIs and provide personalized responses.

I-agent ixhasa izilimi ezingaphezu kuka-30 usebenzisa imodeli ye-TTS enezilimi eziningi njenge-CosyVoice 2 ne-MeloTTS. Iyakwazi ukubona ulwimi lwekhasimende futhi iphendule ngokuhambisana, noma ungahlela ulwimi oluqinile nge-deployment ngayinye.

Imvelo kakhulu. I-Kokoro, imodeli yethu evunyelwe, ithola amaphuzu angama-5/5 kumaphuzu ekhwalithi futhi ikhiqiza ukukhuluma okungafani kakhulu nomuntu. Abantu abaningi abakhulumayo ngeke baqaphele ukuthi bekhuluma ne-AI.

Ngokuqinisekile. I-system prompt ilawula yonke into - into (formal vs casual), izici zomuntu siqu, impendulo ubude, lapho ukuphakama, nolwazi oluthile lwendawo. Ungaphinda uphinde uphinde uphinde uphinde uphinde uphinde uphinde uphinde uphinde uphinde uphinde uphinde.

The agent gracefully acknowledges it does not have the answer and offers alternatives: escalating to a human agent, directing the customer to specific resources, or collecting contact details for a callback.

Free tier includes 50 credits on signup. Kokoro (our fastest model) costs 1 credit per generation. Plans start at $9/month for 500 credits. This is dramatically cheaper than hiring human agents for 24/7 coverage.

Yes. Unlike human agents, the AI can handle unlimited concurrent conversations. Each conversation maintains its own context and history, so there is no degradation in quality during peak hours.

Include product details, FAQs, and common scenarios in the system prompt. For larger knowledge bases, use the API to dynamically inject relevant context before each response. No ML training is needed — the agent understands natural language instructions.

Yes. Use voice cloning (Chatterbox or CosyVoice 2) to create a custom voice from a short audio sample. Your support agent will sound uniquely like your brand across every interaction.

Yes. TTS.ai processes audio on dedicated GPU servers and does not store conversation content after processing. You can self-host the API for maximum data control. All API calls use HTTPS encryption.

You can have a working agent in under 10 minutes. Define the persona, choose a voice, write a system prompt, and start testing. Most businesses spend a few days refining the prompt before going live.

5.0/5 (1)

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