Customer-Facing

Agen Sokongan Pelanggan AI

Deliver instant, 24/7 customer support with natural voice AI that handles inquiries, resolves issues, and escalates complex cases. Reduce wait times and support costs while maintaining high customer satisfaction.

Kebolehcapaian 24/7 Balasan Segera Skala Tanpa Had Berbilang-Bahasa Servis Konsisten

Cuba Agen Ini Percuma Dokumen API

AI Customer Support Agent

Nama Ejen

Prompt SistemComment

You are Alex, a friendly and professional customer support agent. You help customers with their questions, troubleshoot issues, and find solutions. Be empathetic, patient, and thorough. Always confirm you understand the issue before offering solutions. If you cannot resolve something, offer to escalate to a human agent.

Suara

Model

Lancarkan Ejen Ini

Kenapa Pilih Sokongan Pelanggan AI

Meningkatkan perkhidmatan pelanggan anda dengan automasi pintar

24/7 Availability

Jangan pernah ketinggalan pertanyaan pelanggan. Agen AI anda menangani panggilan dan perbualan sepanjang masa tanpa rehat atau masa mati.

Respon Empatik

Pemahaman bahasa semula jadi mengesan perasaan pelanggan dan menyelaraskan nada yang sesuai - tenang untuk pemanggil yang frustrasi, optimis untuk soalan mudah.

Sokongan Berbilang Bahasa

Berkhidmat kepada pelanggan dalam 30+ bahasa dengan suara yang berbunyi semulajadi. Tiada keperluan untuk pekerja berbilang bahasa - satu ejen merangkumi dunia.

Pengendalian Escalation

Automatik mengenal pasti bila untuk eskalasi kepada ejen manusia. Menyediakan ringkasan konteks supaya ejen manusia dapat mengambilnya dengan lancar.

Integrasi Pangkalan Pengetahuan

Sambung FAQ, dokumen, dan pangkalan data produk anda. Agen menarik jawapan tepat dari pangkalan pengetahuan sedia ada anda.

Analisis & Maklumat

Jejak kadar penyelesaian, isu biasa, kepuasan pelanggan, dan corak perbualan untuk terus meningkatkan.

Lihat Agen Sokongan dalam Tindakan

Perbualan sebenar mengendalikan pertanyaan pelanggan biasa

Hi, I placed an order three days ago and it still hasn't shipped.

I'm sorry to hear that! I'd be happy to look into your order right away. Could you please share your order number so I can check the status for you?

Sure, it's ORD-28471.

Thank you! I can see order ORD-28471 is currently being prepared in our warehouse. It looks like there was a slight delay due to high demand, but it's scheduled to ship by end of day today. You'll receive a tracking email as soon as it's dispatched. Is there anything else I can help with?

Suara Sokongan Profesional

Pilih dari suara yang dioptimumkan untuk kesempurnaan perkhidmatan pelanggan

Suara Teratas

Bella

Female

Warm, profesional nada ideal untuk interaksi pelanggan

Adam

Male

Clear, reassuring voice that builds trust

Emma

Female

British accent adds a polished, premium feel

Model Terbaik

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Masa tindak balas pantas untuk sokongan telefon dan sembang masa nyata

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Sokongan berbilang bahasa dengan emosi dan ungkapan semulajadi

Chatterbox

Premium

State-of-the-art zero-shot voice cloning with emotion control from Resemble AI.

Medium 5/5

Klon suara jenama anda untuk pengalaman pelanggan yang konsisten

Letak Ejen Sokongan Anda dalam beberapa minit

Dapatkan sokongan pelanggan AI anda berjalan dengan cepat

Takrifkan Agen Anda

Namakan ejen anda dan tulis prompt sistem yang menggambarkan peranan, nada, dan domain pengetahuannya.

Pilih Suara

Pilih suara yang sepadan dengan jenama anda — hangat, profesional, atau bertenaga. Pralihat sebelum melaksanakan.

Sambung Pengetahuan

Feed FAQ anda, dokumen produk, dan dasar-dasar supaya ejen memberikan tepat, on-brand jawapan.

Deploy & Monitor

Launch via API or embed on your site. Monitor conversations and refine the system prompt over time.

Industri Menggunakan Sokongan Pelanggan AI

Agen sokongan AI mengubah perkhidmatan pelanggan di seluruh sektor

E-Commerce

Pemeriksaan pesanan, pengembalian, soalan produk, dan kemaskini penghantaran diuruskan secara automatik.

Servis Kewangan

Pertanyaan akaun, sejarah transaksi, amaran penipuan, dan sokongan perbankan asas.

Platform SaaS

Setup akaun, penjelasan ciri, penyelesaian masalah, dan pengurusan langganan.

Telekomunikasi

Perubahan rancangan, soalan bil, sokongan teknikal, dan pengaktifan perkhidmatan.

Kesihatan

Jadual temujanji, refill preskripsi, soalan insurans, dan triage pesakit.

Hartanah

Pertanyaan sifat, memaparkan jadual, status aplikasi, dan permintaan pemeliharaan.

Opsyen Integrasi

Sambungkan ejen sokongan AI anda ke sistem sedia ada anda

Integrasi CRM

Segerakkan dengan Salesforce, HubSpot, Zendesk, dan platform CRM lain untuk akses data pelanggan tanpa halangan.

Sistem Telefon

Sambung ke Twilio, RingCentral, atau sistem PBX tradisional untuk pengendalian panggilan suara.

Platform Sembang Langsung

Integriti dengan Intercom, Drift, atau widget sembang tersendiri pada laman web anda.

API Biasa

Bina integrasi tersendiri menggunakan REST API dan webhooks kami untuk kawalan lengkap.

Soalan Lazim

Soalan biasa mengenai ejen sokongan pelanggan AI

The agent uses its system prompt and connected knowledge base to resolve common issues. For complex problems it cannot solve, it automatically offers to escalate to a human agent, providing a full conversation summary so the human can pick up without the customer repeating themselves.

Yes. Use the API to connect your agent to any CRM, helpdesk, or ticketing system. The agent can look up order status, account information, and ticket history through your existing APIs and provide personalized responses.

The agent supports 30+ languages using multilingual TTS models like CosyVoice 2 and MeloTTS. It can detect the customer language and respond accordingly, or you can set a fixed language per deployment.

Very natural. Kokoro, our recommended model, scores 5/5 on quality benchmarks and generates speech nearly indistinguishable from human agents. Many callers will not realize they are speaking with an AI.

Absolutely. The system prompt controls everything — tone (formal vs casual), personality traits, response length, when to escalate, and domain-specific knowledge. You can iterate on the prompt until the agent matches your brand perfectly.

The agent gracefully acknowledges it does not have the answer and offers alternatives: escalating to a human agent, directing the customer to specific resources, or collecting contact details for a callback.

Free tier includes 50 credits on signup. Kokoro (our fastest model) costs 1 credit per generation. Plans start at $9/month for 500 credits. This is dramatically cheaper than hiring human agents for 24/7 coverage.

Yes. Unlike human agents, the AI can handle unlimited concurrent conversations. Each conversation maintains its own context and history, so there is no degradation in quality during peak hours.

Termasuk perincian produk, FAQ, dan skenario biasa dalam prompt sistem. Untuk pangkalan pengetahuan yang lebih besar, gunakan API untuk menyuntik konteks yang berkaitan secara dinamik sebelum setiap tindak balas. Tiada latihan ML diperlukan — ejen memahami arahan bahasa semulajadi.

Yes. Use voice cloning (Chatterbox or CosyVoice 2) to create a custom voice from a short audio sample. Your support agent will sound uniquely like your brand across every interaction.

Yes. TTS.ai processes audio on dedicated GPU servers and does not store conversation content after processing. You can self-host the API for maximum data control. All API calls use HTTPS encryption.

You can have a working agent in under 10 minutes. Define the persona, choose a voice, write a system prompt, and start testing. Most businesses spend a few days refining the prompt before going live.

5.0/5 (1)

Sedia untuk mengubah sokongan pelanggan anda?

Kerahkan ejen sokongan AI anda hari ini dan mula menghantar perkhidmatan pelanggan yang luar biasa 24/7.

Daftar Masuk Pembina Ejen