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Business & Internal

AI 电话IVR系统

Replace outdated phone menus with an intelligent voice assistant that understands natural language, routes calls efficiently, and provides 24/7 customer support. Reduce wait times, improve customer satisfaction, and handle unlimited concurrent calls without hiring additional staff.

24/7 24/7可用性 自然语言 智能路程 多语言 分析仪表板
尝试这个 Free Agent Free 代理器 API 文件

AI 电话IVR系统

这个发射代理人

IVR System Features

Professional phone automation that understands your callers

Natural Language Routing

Callers say what they need in their own words. AI understands intent and routes instantly — no menu numbers to remember.

Instant Response

Sub-second response time. Callers never wait on hold or navigate multi-level menus. Average call handling drops from 90 seconds to 15.

Smart Routing

Route by department, issue type, customer tier, language, or any custom rule. VIP customers get priority routing automatically.

Self-Service Answers

Common questions (hours, location, account balance) answered directly without routing, reducing load on human agents.

Multilingual Support

Detect caller language and respond accordingly. Support callers in 30+ languages without multilingual staff.

Call Analytics

Track routing patterns, call volumes by department, peak hours, and common queries to optimize staffing and processes.

" 听到行动中的IVR "

完全由大赦国际处理的抽样客户服务电话

Thank you for calling Acme Corp. How can I help you today?

是啊,我有一个问题 关于我最后的账单 - 有指控我不认识。

I'll connect you with our billing department right away. They can pull up your account and review that charge with you. One moment please.

专业语音选项

选择完美的声音代表你的品牌

顶上的声音

Sarah

Female

商业电话系统的清晰、专业的声音

Adam

Male

自信、高效率地交付快速路线

Emma

Female

Polished, premium voice for enterprise companies

最佳模型

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Sub-second response for the fastest possible call routing

MeloTTS

Free

High-quality multilingual text-to-speech that runs on CPU with minimal latency.

Fast 4/5

Free multilingual model for international call centers

CosyVoice 2

Standard

Alibaba's scalable streaming TTS with human-parity naturalness and near-zero latency.

Medium 5/5

Natural multilingual support for diverse caller bases

Deploy Your IVR in Hours

Get your AI phone system live faster than traditional IVR setup

1

Define Departments

List your departments, their phone extensions, and the types of calls each handles.

2

Set Routing Rules

Map caller intents to departments. Define priority rules for VIP customers and urgent issues.

3

Add Self-Service Info

Enter business hours, location, FAQs, and common answers the IVR can handle without routing.

4

连接您的电话系统

与您的 PBX 、 Twilio 或 VoIP 服务提供商整合, 并立即开始处理电话 。

Common Use Cases

客户支助

处理常见问题、账户查询和基本故障排除,然后将复杂问题交给人类代理人处理。

Appointment Scheduling

Book, reschedule, and confirm appointments with calendar integration and SMS reminders.

Payment Collection

Process payments securely over the phone with PCI-compliant voice authentication.

Enterprise Integrations

连接到您现有的系统

  • CRM整合(销售部队、HubSpot、Zendesk)
  • Ticketing systems (Jira, ServiceNow)
  • Calendar APIs (Google, Outlook, Exchange)
  • 付款网关( Sripe、 Square、 授权. net)
  • Custom REST APIs and webhooks

调用分析分析

优化您的电话系统的轨迹键度量计 :

  • • 平均处理时间和解决率
  • • 按小时/日/月按小时/日/月分列的电话量
  • • 最常见的呼叫者意图
  • • 情感分析和CSAT得分
  • • 向人体代理物转移率

常问问题

关于我们的AI电话IVR系统的共同问题

Traditional IVRs force callers through rigid menu trees: 'Press 1 for sales, press 2 for support.' AI IVR lets callers speak naturally: 'I need help with my bill.' The AI understands and routes instantly.

大部分电话都在5秒之内。 AI欢迎打电话者,从一两句话中理解他们的意图,并立即转接。 这比传统的电话树要快5-10x。

Yes. The AI detects the caller language and responds accordingly. It supports 30+ languages and can route callers to language-specific agents when needed.

Yes. Works with any SIP/VoIP system: Twilio, RingCentral, Asterisk, FreeSWITCH, Genesys, and more. No hardware changes needed.

Yes. Configure self-service answers for common queries: business hours, office location, website URL, appointment scheduling, and account balances. Only route when human assistance is genuinely needed.

After two attempts to clarify, the AI routes the caller to a live operator or general reception. It never leaves callers stuck in a loop.

Yes. With CRM integration, the AI recognizes VIP customers, enterprise accounts, or urgent issues and routes them to priority queues with shorter wait times.

The AI handles unlimited concurrent calls. Every caller gets an instant greeting and routing — no busy signals, no hold queues during peak hours.

Yes. You can configure DTMF (button press) as a fallback option. Some callers prefer pressing 0 for an operator, and the AI respects that.

Track call volume by hour/day, routing distribution by department, average handling time, self-service resolution rate, and common caller intents. Use this data to optimize staffing and processes.

Traditional IVR systems cost $1,000-$10,000 for setup plus per-minute charges. AI IVR on TTS.ai starts at $9/month and handles thousands of calls with no per-minute fees beyond credits.

Yes. The AI can collect name, account number, reason for calling, and other details before transferring. This information is passed to the receiving agent so callers do not have to repeat themselves.
5.0/5 (1)

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