@ action QShortcut QShortcut QShortcut QShortcut Voice Design Marketplace QPrintPreviewDialog
Business & Internal

QSql

Automate Tier 1 IT support with an AI assistant that troubleshoots common issues, resets passwords, provisions accounts, and guides users through technical problems. Reduce ticket backlog, improve resolution times, and free your IT team to focus on complex infrastructure work.

@ action @ action @ action QDialogButtonBox QSql
QShortcut @ action

AI IT Help Desk

QDialogButtonBox

QDialogButtonBox

Automatic IT goyon baya da warware matsaloli na yau da kullum a lokaci guda

Password Resets

Manajan bukatun sake saita kalmar wucewa cikin aminci. Tabbatar da asalin, sake saita shaidar, da kuma shirya masu amfani ta hanyar daidaita kalmomin shiga na sabon.

@ info: status

Diagnose WiFi, VPN, and network issues with step-by-step guided troubleshooting. Resolve most connectivity problems in minutes.

Software Support

Guide users through software installation, updates, configuration, and common error resolution for standard business tools.

@ info: status

Help with printer setup, monitor configuration, peripheral connections, and hardware troubleshooting.

Ticket Creation

When issues need human attention, automatically create detailed tickets with problem description, steps attempted, and priority level.

Knowledge Base

Access your internal IT knowledge base to provide accurate, company-specific solutions and procedures.

Kallon Ofishin Taimako cikin Aiki

KCharselect unicode block name

I can't connect to the VPN from home. It keeps timing out.

I can help you troubleshoot that. Let's start with a few quick checks. First, are you connected to your home WiFi and can you access regular websites like Google?

Yes, the internet is working fine otherwise.

Mai kyau, don haka haɗin intanet yana da kyau. Bari mu duba mai amfani da VPN. Za ka iya danna maɓallin dama kan alamar VPN a cikin dusar ƙanƙarar tsarinka kuma ka gaya mini wane nau'in lambar da take nunawa? Kuma, yaushe ne ta ƙarshe ta yi aiki daidai?

QFontDatabase

Zaɓi wani sauti wanda zai sanya masu amfani da shi cikin kwanciyar hankali yayin kiran goyon baya na fasaha

QFontDatabase

Adam

Male

Patient, clear voice for technical instructions

Sarah

Female

Friendly, reassuring tone for frustrated users

Michael

Male

Authoritative tech expert voice

QPrintPreviewDialog

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast responses for real-time troubleshooting conversations

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Natural conversational flow for patient step-by-step guidance

MeloTTS

Free

High-quality multilingual text-to-speech that runs on CPU with minimal latency.

Fast 4/5

Free model for high-volume internal support deployments

Shigar da Ofishin Taimako na AI

Ka samu goyon baya na IT mai aiki a cikin ƙungiyarka

1

Load IT Knowledge Base

Import your troubleshooting guides, standard procedures, and approved software list into the agent knowledge base.

2

Define Escalation Rules

Set which issues the agent resolves vs escalates: password resets (resolve), hardware failures (escalate), VPN issues (troubleshoot then escalate).

3

Connect Ticketing System

Integrate with ServiceNow, Jira Service Desk, Zendesk, or your ticketing platform for seamless ticket creation.

4

@ action

Make the help desk available via phone, chat, or Slack/Teams integration for instant IT support.

QDialogButtonBox

@ action

QDialogButtonBox

@ action

Create accounts and assign software licenses

QPrintPreviewDialog

Ka warware matsalolin haɗin kai da mai sarrafawa

QDialogButtonBox

Nemo matsalolin VPN, WiFi, da na Intanet

QDialogButtonBox

KCharselect unicode block name

  • Active Directory / Azure AD
  • & Bull; Ticketing tsarin (Jira, ServiceNow, Zendesk)
  • • Manajan Abubuwa (Jamf, Intune)
  • • Kayan aikin kulawa (Datadog, New Relic)
  • & Bull; Tushen ilmi (Confluence, SharePoint)

QDialogButtonBox

  • • An buƙaci shaida mai yawa
  • &Bull; Kula da shiga bisa ga rawar (RBAC)
  • • SOC 2 Nau'in II compliant infrastructural
  • • Bayanan maganar da aka ɓoye a cikin tafiyar da kuma a cikin kwanciya
  • • Bayanai game da rubuce-rubucen bincike don daidaituwa

Tambayar da ake yi da yawa

Tambayoyi masu yawa game da AI IT Help Desk ɗinmu

Common issues like password resets, VPN troubleshooting, WiFi connectivity, software installation guidance, printer setup, email configuration, and browser cache clearing. These typically represent 40-60% of all IT tickets.

The agent verifies user identity through security questions, employee ID, or integration with your identity management system before performing any account changes.

Yes. When the agent cannot resolve an issue, it creates a detailed ticket in your ITSM platform with the problem description, troubleshooting steps already attempted, and user contact information.

Yes. The agent walks users through multi-step procedures one step at a time, confirming each step is completed before moving to the next. It uses simple language and avoids jargon.

By resolving common issues (passwords, connectivity, software) automatically, the AI help desk typically reduces human-handled ticket volume by 40-60%, letting your IT team focus on complex problems.

Yes. The agent provides platform-specific instructions. It asks which operating system the user is on and adjusts troubleshooting steps accordingly.

Yes. The AI help desk is available 24/7. Employees working late, remote workers in different time zones, and weekend staff all get instant IT support.

Yes. Integration the help desk as a bot in your company Slack or Teams workspace. Employees can voice-chat or text-chat with IT support directly from their collaboration tools.

Ka haɗa jerin kayan aikinka na gabaɗaya, bayani game da mai amfani da VPN, nau'in mai bugawa, daidaita tsarin sadarwa, da kuma hanyoyi na cikin gida a cikin umarnin tsarin. Mai aiki na amfani da wannan sani na kamfani don warware matsalolin daidai.

The agent can process hardware requests (new laptop, monitor, keyboard) by collecting requirements and creating procurement tickets. For troubleshooting hardware issues, it guides users through basic diagnostics.

You can update the system prompt with new solutions as they are discovered. The agent immediately uses new troubleshooting procedures for similar future issues.

Yes. The agent processes conversations in real time without storing sensitive data. Integration with your identity management system uses secure API calls. Self-hosting is available for maximum security.
5.0/5 (1)

QShortcut

Deploy an AI help desk that resolves common issues instantly and reduces ticket backlog

Yi rijista QDialogButtonBox