ຂໍ້ຄວາມ​ເປັນ​ການ​ເວົ້າName ຕົວແທນ ດົນຕີ ການ​ເວົ້າ​ເປັນ​ຂໍ້​ຄວາມName ການ​ກັ່ນຕອງ​ສຽງ Voice Design Marketplace ຫຼາຍ
Business & Internal

ຫ້ອງການຊ່ວຍເຫລືອ

Automate Tier 1 IT support with an AI assistant that troubleshoots common issues, resets passwords, provisions accounts, and guides users through technical problems. Reduce ticket backlog, improve resolution times, and free your IT team to focus on complex infrastructure work.

ການ​ແກ້ໄຂ​ຂໍ້​ຜິດພາດ​ອັດຕະໂນມັດ ການ​ຕັ້ງ​ຄືນ​ລະຫັດ​ຜ່ານ ການ​ສ້າງ​ປີ້ ຄວາມ​ປອດ​ໄພ ການສະຫນັບສະຫນູນ 24/7
ທົດລອງໃຊ້​ຕົວ​ແທນ​ນີ້​ຟຣີ ເອກະສານ API

AI IT Help Desk

ເປີດຕົວ​ຕົວ​ແທນ​ນີ້

ຄວາມສາມາດຂອງ Help Desk

ການ​ສະໜັບສະໜູນ​ເຕັກໂນໂລຢີ​ຂໍ້ມູນຂ່າວສານ​ແບບ​ອັດຕະໂນມັດ​ທີ່​ແກ້​ໄຂ​ບັນຫາ​ທົ່ວໄປ​ທັນທີ

Password Resets

ຈັດການ​ຄໍາຮ້ອງຂໍ​ການ​ຕັ້ງ​ຄືນ​ລະຫັດ​ຜ່ານ​ໃຫ້​ປອດໄພ. ກວດ​ສອບ​ຕົວ​ຕົນ, ຕັ້ງ​ຄືນ​ລະຫັດ​ຜ່ານ ແລະ ແນະນໍາ​ຜູ້​ໃຊ້​ຜ່ານ​ການ​ຕັ້ງ​ລະຫັດ​ຜ່ານ​ໃໝ່.

ການ​ແກ້ໄຂ​ບັນຫາ​ການ​ເຊື່ອມຕໍ່

Diagnose WiFi, VPN, and network issues with step-by-step guided troubleshooting. Resolve most connectivity problems in minutes.

Software Support

Guide users through software installation, updates, configuration, and common error resolution for standard business tools.

ການ​ຕັ້ງຄ່າ​ອຸປະກອນ

Help with printer setup, monitor configuration, peripheral connections, and hardware troubleshooting.

Ticket Creation

When issues need human attention, automatically create detailed tickets with problem description, steps attempted, and priority level.

Knowledge Base

Access your internal IT knowledge base to provide accurate, company-specific solutions and procedures.

ເບິ່ງ Help Desk ໃນການປະຕິບັດ

ຕົວຢ່າງ​ການ​ຮ້ອງຂໍ​ການ​ສະໜັບສະໜູນ ຜ່ານ​ສະພາບການ​ແກ້​ໄຂ​ບັນຫາ​ເຄື່ອງພິມ

I can't connect to the VPN from home. It keeps timing out.

I can help you troubleshoot that. Let's start with a few quick checks. First, are you connected to your home WiFi and can you access regular websites like Google?

Yes, the internet is working fine otherwise.

ດີ, ດັ່ງນັ້ນການເຊື່ອມຕໍ່ອິນເຕີເນັດແມ່ນດີ. Let's check the VPN client. You can right-click the VPN icon in your system tray and tell me what version number it shows? Also, when did it last work correctly?

ສຽງ​ສະໜັບສະໜູນ​ມືອາຊີບ

ເລືອກ​ສຽງ​ທີ່​ເຮັດໃຫ້​ຜູ້​ໃຊ້​ຮູ້ສຶກ​ສະດວກ​ສະບາຍ ໃນລະຫວ່າງ​ການ​ໂທ​ຫາ​ການ​ສະໜັບສະໜູນ​ດ້ານ​ເຕັກນິກ

ສຽງ​ສູງສຸດ

Adam

Male

Patient, clear voice for technical instructions

Sarah

Female

Friendly, reassuring tone for frustrated users

Michael

Male

Authoritative tech expert voice

ແບບທີ່ດີທີ່ສຸດ

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast responses for real-time troubleshooting conversations

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Natural conversational flow for patient step-by-step guidance

MeloTTS

Free

High-quality multilingual text-to-speech that runs on CPU with minimal latency.

Fast 4/5

Free model for high-volume internal support deployments

ຕັ້ງຄ່າ AI Help Desk ຂອງທ່ານ

ຮັບ​ການ​ສະໜັບສະໜູນ​ດ້ານ​ເຕັກໂນໂລຢີ​ຂໍ້ມູນຂ່າວສານ​ແບບ​ອັດຕະໂນມັດ​ໃນ​ອົງກອນ​ຂອງທ່ານ

1

Load IT Knowledge Base

Import your troubleshooting guides, standard procedures, and approved software list into the agent knowledge base.

2

Define Escalation Rules

Set which issues the agent resolves vs escalates: password resets (resolve), hardware failures (escalate), VPN issues (troubleshoot then escalate).

3

Connect Ticketing System

Integrate with ServiceNow, Jira Service Desk, Zendesk, or your ticketing platform for seamless ticket creation.

4

ສົ່ງ​ໄປ​ຍັງ​ພະນັກງານ

Make the help desk available via phone, chat, or Slack/Teams integration for instant IT support.

ວຽກ​ການ​ສະໜັບສະໜູນ​ແບບ​ອັດຕະໂນມັດ

ການ​ຕັ້ງ​ຄືນ​ລະຫັດ​ຜ່ານ

ກວດ​ສອບ​ຕົວ​ຕົນ ແລະ ຕັ້ງ​ລະຫັດ​ຜ່ານ AD/SSO ຄືນ​ໃໝ່​ທັນທີ

ການ​ສະໜອງ​ບັນຊີ

ສ້າງ​ບັນຊີ ແລະ ຈັດສັນ​ໃບອະນຸຍາດ​ຊອບແວ

ບັນຫາ​ເຄື່ອງ​ພິມ

ແກ້​ໄຂ​ບັນຫາ​ການ​ເຊື່ອມຕໍ່ ແລະ ບັນຫາ​ໄດເວີ

ການ​ເຊື່ອມຕໍ່​ເຄືອຂ່າຍ

ກວດສອບ VPN, WiFi, ແລະ ບັນຫາ​ເຄືອຂ່າຍ

ການ​ເຊື່ອມ​ໂຍງ ແລະ ຄວາມປອດໄພ

ການເຊື່ອມໂຍງລະບົບ

  • & bull; Active Directory / Azure AD
  • & bull; ລະບົບການຂາຍປີ້ (Jira, ServiceNow, Zendesk)
  • & bull; ການຄຸ້ມຄອງຊັບສິນ (Jamf, Intune)
  • & bull; ເຄື່ອງມືຕິດຕາມ (Datadog, New Relic)
  • & bull; ພື້ນຖານຄວາມຮູ້ (Confluence, SharePoint)

ຄວາມປອດໄພ​ຂອງ​ວິສາຫະກິດ

  • & bull; ຕ້ອງການ​ການ​ຢັ້ງຢືນ​ຫຼາຍ​ປັດ​ໃຈ
  • ການ​ຄວບຄຸມ​ການ​ເຂົ້າ​ເຖິງ​ທີ່​ອີງ​ໃສ່​ບົດບາດ (RBAC)
  • & bull; SOC 2ປະເພດ II ພື້ນຖານໂຄງລ່າງ compliant
  • & bull; ຂໍ້ມູນ​ສຽງ​ທີ່​ໄດ້​ເຂົ້າ​ລະຫັດ​ໄວ້​ໃນ​ການ​ເຄື່ອນ​ໄຫວ ແລະ ເວລາ​ພັກຜ່ອນ
  • & bull; ບັນທຶກການກວດສອບທີ່ລະອຽດອ່ອນ ສຳ ລັບຄວາມສອດຄ່ອງ

ຄໍາຖາມທີ່ຖາມເລື້ອຍໆ

ຄໍາຖາມທົ່ວໄປກ່ຽວກັບ AI IT Help Desk ຂອງພວກເຮົາ

Common issues like password resets, VPN troubleshooting, WiFi connectivity, software installation guidance, printer setup, email configuration, and browser cache clearing. These typically represent 40-60% of all IT tickets.

The agent verifies user identity through security questions, employee ID, or integration with your identity management system before performing any account changes.

Yes. When the agent cannot resolve an issue, it creates a detailed ticket in your ITSM platform with the problem description, troubleshooting steps already attempted, and user contact information.

ແມ່ນ​ແລ້ວ. ຕົວແທນ​ນໍາ​ຜູ້​ໃຊ້​ຜ່ານ​ຂັ້ນຕອນ​ຫຼາຍ​ບາດກ້າວ​ຫນຶ່ງ​ບາດກ້າວ​ໃນ​ເວລາ​ດຽວ, ການ​ຢືນ​ຢັນ​ທຸກ​ບາດກ້າວ​ແມ່ນ​ສໍາເລັດ​ກ່ອນ​ທີ່​ຈະ​ເຄື່ອນ​ໄຫວ​ໄປ​ຫາ​ຕໍ່ໄປ. ມັນ​ໃຊ້​ພາສາ​ທີ່​ງ່າຍ​ດາຍ ແລະ​ຫຼີກ​ເວັ້ນ jargon.

By resolving common issues (passwords, connectivity, software) automatically, the AI help desk typically reduces human-handled ticket volume by 40-60%, letting your IT team focus on complex problems.

Yes. The agent provides platform-specific instructions. It asks which operating system the user is on and adjusts troubleshooting steps accordingly.

Yes. The AI help desk is available 24/7. Employees working late, remote workers in different time zones, and weekend staff all get instant IT support.

ຍິນດີຕ້ອນຮັບ. ລວມການຊ່ວຍເຫຼືອ Desk ເປັນ bot ໃນບໍລິສັດຂອງທ່ານ Slack ຫຼື Teams ພື້ນທີ່ເຮັດວຽກ. ພະນັກງານສາມາດສົນທະນາສຽງຫຼືຂໍ້ຄວາມສົນທະນາກັບ IT ສະຫນັບສະຫນູນໂດຍກົງຈາກເຄື່ອງມືການຮ່ວມມືຂອງເຂົາເຈົ້າ.

ລວມເອົາບັນຊີລາຍຊື່ຊອບແວມາດຕະຖານຂອງທ່ານ, ລາຍລະອຽດຂອງລູກຄ້າ VPN, ແບບພິມ, ການຕັ້ງຄ່າເຄືອຂ່າຍ, ແລະຂັ້ນຕອນພາຍໃນໃນລະບົບປຸ່ມ. ຕົວແທນໃຊ້ຄວາມຮູ້ສະເພາະຂອງບໍລິສັດນີ້ສໍາລັບການແກ້ໄຂບັນຫາທີ່ຖືກຕ້ອງ.

The agent can process hardware requests (new laptop, monitor, keyboard) by collecting requirements and creating procurement tickets. For troubleshooting hardware issues, it guides users through basic diagnostics.

You can update the system prompt with new solutions as they are discovered. The agent immediately uses new troubleshooting procedures for similar future issues.

Yes. The agent processes conversations in real time without storing sensitive data. Integration with your identity management system uses secure API calls. Self-hosting is available for maximum security.
5.0/5 (1)

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Deploy an AI help desk that resolves common issues instantly and reduces ticket backlog

ລົງທະບຽນຟຣີ ຕົວ​ສ້າງ​ຕົວ​ແທນ