Business & Internal

मद्दत डेस्क

Automate Tier 1 IT support with an AI assistant that troubleshoots common issues, resets passwords, provisions accounts, and guides users through technical problems. Reduce ticket backlog, improve resolution times, and free your IT team to focus on complex infrastructure work.

स्वत: त्रुटिमोचन पासवर्ड रिसेट गर्नुहोस् टिकट सिर्जना सुरक्षा अनुरूपता २४/७ समर्थन

यो एजेन्ट निःशुल्क प्रयास गर्नुहोस् API मिसिलीकरण

AI IT Help Desk

एजेन्ट नाम

प्रणाली प्रोम्ट

You are a friendly IT help desk agent. Help employees troubleshoot common technical issues: password resets, connectivity problems, software installation, printer setup, VPN access, and email configuration. Walk users through solutions step by step, using simple language without jargon. If you cannot resolve the issue, create a ticket and escalate to the IT team with a clear description of the problem and steps already attempted.

आवाज

नमूना

यो एजेन्ट सुरु गर्नुहोस्

मद्दत डेस्क क्षमता

स्वचालित आईटी समर्थन तुरुन्तै सामान्य मुद्दाहरू समाधान गर्दछ

Password Resets

पासवर्ड रिसेट अनुरोध सुरक्षित रूपमा ह्यान्डल गर्नुहोस् । पहिचान रुजु गर्नुहोस्, प्रमाणपत्र रिसेट गर्नुहोस्, र नयाँ पासवर्ड सेटिङ मार्फत प्रयोगकर्ताहरूलाई मार्गदर्शन गर्नुहोस् ।

जडान समस्या समाधान

Diagnose WiFi, VPN, and network issues with step-by-step guided troubleshooting. Resolve most connectivity problems in minutes.

Software Support

Guide users through software installation, updates, configuration, and common error resolution for standard business tools.

यन्त्र सेटअप

Help with printer setup, monitor configuration, peripheral connections, and hardware troubleshooting.

Ticket Creation

When issues need human attention, automatically create detailed tickets with problem description, steps attempted, and priority level.

Knowledge Base

Access your internal IT knowledge base to provide accurate, company-specific solutions and procedures.

कार्यमा मद्दत डेस्क हेर्नुहोस्

नमूना समर्थन कल मुद्रक त्रुटि सच्याउने परिदृश्य मार्फत हिँड्दै

I can't connect to the VPN from home. It keeps timing out.

I can help you troubleshoot that. Let's start with a few quick checks. First, are you connected to your home WiFi and can you access regular websites like Google?

Yes, the internet is working fine otherwise.

राम्रो, त्यसैले इन्टरनेट जडान ठीक छ. वीपीएन क्लाइन्ट जाँच गरौं. तपाईं आफ्नो प्रणाली ट्रे मा वीपीएन प्रतिमा दायाँ-क्लिक गर्न सक्नुहुन्छ र यो देखाउँछ के संस्करण नम्बर मलाई भन्न? पनि, जब यो अन्तिम सही काम गरे?

पेशागत समर्थन आवाजहरू

प्राविधिक समर्थन कलहरूको समयमा सहजतामा प्रयोगकर्ताहरू राख्ने आवाज रोज्नुहोस्

शीर्ष आवाजहरू

Adam

Male

Patient, clear voice for technical instructions

Sarah

Female

Friendly, reassuring tone for frustrated users

Michael

Male

Authoritative tech expert voice

उत्तम नमूनाहरू

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast responses for real-time troubleshooting conversations

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Natural conversational flow for patient step-by-step guidance

MeloTTS

Free

High-quality multilingual text-to-speech that runs on CPU with minimal latency.

Fast 4/5

Free model for high-volume internal support deployments

तपाईँको AI मद्दत डेस्क सेटअप गर्नुहोस्

आफ्नो संगठनमा चलिरहेको स्वचालित आईटी समर्थन प्राप्त

Load IT Knowledge Base

Import your troubleshooting guides, standard procedures, and approved software list into the agent knowledge base.

Define Escalation Rules

Set which issues the agent resolves vs escalates: password resets (resolve), hardware failures (escalate), VPN issues (troubleshoot then escalate).

Connect Ticketing System

Integrate with ServiceNow, Jira Service Desk, Zendesk, or your ticketing platform for seamless ticket creation.

Deploy to Employees

Make the help desk available via phone, chat, or Slack/Teams integration for instant IT support.

स्वचालित समर्थन कार्यहरू

पासवर्ड रिसेट गर्नुहोस्

पहिचान रुजु गर्नुहोस् र AD/SSO पासवर्ड तुरुन्तै रिसेट गर्नुहोस्

खाता प्रविष्टि

खाता सिर्जना गर्नुहोस् र सफ्टवेयर लाइसेन्स मानाङ्कन गर्नुहोस्

मुद्रक समस्या

जडान र ड्राइभर समस्या समाधान गर्नुहोस्

सञ्जाल जडान

निदान वीपीएन, वाईफाई, र सञ्जाल समस्याहरू

एकीकरण र सुरक्षा

IT प्रणाली एकीकरण

& bull; सक्रिय डाइरेक्टरी / Azure AD
• टिकटिङ प्रणाली (Jira, ServiceNow, Zendesk)
• सम्पत्ति व्यवस्थापन (Jamf, Intune)
अनुगमन उपकरण (Datadog, New Relic)
& bull; ज्ञान आधार (Conflux, SharePoint)

उद्यम सुरक्षा

बहु-कारक प्रमाणीकरण आवश्यक
& bull; भूमिका आधारित पहुँच नियन्त्रण (RBAC)
& bull; SOC2प्रकार II अनुरूप पूर्वाधार
& bull; गुप्तिकरण गरिएको आवाज डेटा पारगमन र आराम मा
& bull; अनुपालन लागि विस्तृत लेखापरीक्षण लग

प्राय सोधिने प्रश्नहरू

हाम्रो एआई आईटी मद्दत डेस्क बारेमा सामान्य प्रश्नहरू

Common issues like password resets, VPN troubleshooting, WiFi connectivity, software installation guidance, printer setup, email configuration, and browser cache clearing. These typically represent 40-60% of all IT tickets.

The agent verifies user identity through security questions, employee ID, or integration with your identity management system before performing any account changes.

Yes. When the agent cannot resolve an issue, it creates a detailed ticket in your ITSM platform with the problem description, troubleshooting steps already attempted, and user contact information.

हो। एजेन्ट प्रत्येक चरण अर्को सार्न अघि पूरा छ पुष्टि, एक समयमा एक कदम बहु-चरण प्रक्रियाहरू मार्फत प्रयोगकर्ता हिंड्छ। यो सरल भाषा प्रयोग र jargon जोगिन।

By resolving common issues (passwords, connectivity, software) automatically, the AI help desk typically reduces human-handled ticket volume by 40-60%, letting your IT team focus on complex problems.

Yes. The agent provides platform-specific instructions. It asks which operating system the user is on and adjusts troubleshooting steps accordingly.

Yes. The AI help desk is available 24/7. Employees working late, remote workers in different time zones, and weekend staff all get instant IT support.

हो। आफ्नो कम्पनी Slack वा टिमहरू कार्यक्षेत्रमा एक बोट रूपमा मद्दत डेस्क एकीकृत। कर्मचारीहरू आवाज-चैट वा पाठ-चैट आफ्नो सहयोग उपकरणहरूबाट सीधा आईटी समर्थन संग गर्न सक्छन्।

आफ्नो मानक सफ्टवेयर सूची समावेश, वीपीएन ग्राहक विवरण, मुद्रक मोडेल, सञ्जाल कन्फिगरेसन, र प्रणाली प्रोम्ट मा आन्तरिक प्रक्रियाहरू। एजेन्टले सटीक समस्या समाधानको लागि यो कम्पनी-विशिष्ट ज्ञान प्रयोग गर्दछ।

The agent can process hardware requests (new laptop, monitor, keyboard) by collecting requirements and creating procurement tickets. For troubleshooting hardware issues, it guides users through basic diagnostics.

You can update the system prompt with new solutions as they are discovered. The agent immediately uses new troubleshooting procedures for similar future issues.

Yes. The agent processes conversations in real time without storing sensitive data. Integration with your identity management system uses secure API calls. Self-hosting is available for maximum security.

5.0/5 (1)

आईटी समर्थन स्वचालित गर्न तयार?

Deploy an AI help desk that resolves common issues instantly and reduces ticket backlog

निःशुल्क दर्ता गर्नुहोस् एजेन्ट निर्माणकर्ता