Ụlọọrụ enyemaka
Automate Tier 1 IT support with an AI assistant that troubleshoots common issues, resets passwords, provisions accounts, and guides users through technical problems. Reduce ticket backlog, improve resolution times, and free your IT team to focus on complex infrastructure work.
AI IT Help Desk
Ngwaọrụ Desktọ́ọ̀pụ̀
Automatic IT nkwado nke na-ewepụ nsogbu ndị a na-ahụkarị n'oge ọ bụla
Password Resets
Hazie arịrịọ ntọgharị okwuntughe n'ụzọ na-echebe. Nwere ike inyocha nghọta, ntọgharịa ikikembanye, na inyere ndị ojieme aka site n'ịhazi okwuntughe ọhụrụ.
Nlekọta ihenhọrọ ndị ahụ
Diagnose WiFi, VPN, and network issues with step-by-step guided troubleshooting. Resolve most connectivity problems in minutes.
Software Support
Guide users through software installation, updates, configuration, and common error resolution for standard business tools.
Nhazi ngwaọrụ
Help with printer setup, monitor configuration, peripheral connections, and hardware troubleshooting.
Ticket Creation
When issues need human attention, automatically create detailed tickets with problem description, steps attempted, and priority level.
Knowledge Base
Access your internal IT knowledge base to provide accurate, company-specific solutions and procedures.
Gosi Desktọ́ọ̀pụ̀ Nnyemaka n'ọrụ
Ngosi nkwado na-aga n'ihu site n'isiokwu na-ehichapụ nsogbu mbipụta
I can't connect to the VPN from home. It keeps timing out.
I can help you troubleshoot that. Let's start with a few quick checks. First, are you connected to your home WiFi and can you access regular websites like Google?
Yes, the internet is working fine otherwise.
Ọ dị mma, yabụ njikọ intaranet dị mma. Ka anyị hụ na VPN kliịntị ahụ. Ị nwere ike pịa akaekpe na aịkọn VPN na sistem tréì gị ma gwa m ụdị nọmba ọ na-egosi? Nakwa, olee mgbe ọ na-arụ ọrụ n'ụzọ ziri ezi?
Ụda nkwado ọkachamara
Họrọ ụda nke na-eme ka ndị ojieme nwee obi ụtọ mgbe a na-akpọ ha nkwado teknụzụ
Ụda dị elu
Adam
MalePatient, clear voice for technical instructions
Sarah
FemaleFriendly, reassuring tone for frustrated users
Michael
MaleAuthoritative tech expert voice
Ụdị kacha mma
Kokoro
FreeLightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.
Fast responses for real-time troubleshooting conversations
Sesame CSM
PremiumConversational speech model generating natural dialogue with appropriate timing and emotion.
Natural conversational flow for patient step-by-step guidance
MeloTTS
FreeHigh-quality multilingual text-to-speech that runs on CPU with minimal latency.
Free model for high-volume internal support deployments
Hazie Desktọ́ọ̀pụ̀ Nnyemaka AI gị
Nweta nkwado IT nkeonwe na-arụ ọrụ na nzukọ gị
Load IT Knowledge Base
Import your troubleshooting guides, standard procedures, and approved software list into the agent knowledge base.
Define Escalation Rules
Set which issues the agent resolves vs escalates: password resets (resolve), hardware failures (escalate), VPN issues (troubleshoot then escalate).
Connect Ticketing System
Integrate with ServiceNow, Jira Service Desk, Zendesk, or your ticketing platform for seamless ticket creation.
Debata na ndị ọrụ
Make the help desk available via phone, chat, or Slack/Teams integration for instant IT support.
Ọrụ enyemaka nkeonwe
Ndesịta okwuntughe
Kwesịrị ekwesị nakwa weghachi AD/SSO paswọọdụ n'oge ọbụla
Nhazi Akaụntụ
Kewapụta akaụntụ ma nyefee sáùtọ́ọ̀pụ̀ ikikembanye
Ajụjụ mbipụta
Dochie nsogbu njikọ na nsogbu draịva
Nhazi netwọk
Diagnose VPN, WiFi, na netwọk nsogbu
Nhazi na nchebe
IT Sistemụ Integrated
- • Active Directory / Azure AD
- • Ticketing usoro (Jira, ServiceNow, Zendesk)
- • Nlekọta Asset (Jamf, Intune)
- • Nyocha ihenlereanya (Datadog, New Relic)
- • Knowledge base (Confluence, SharePoint)
Nchedo ụlọọrụ
- • Achọrọ ikikembanye ihenhọrọ-ọtụtụ
- • Nlekọta ikikembanye na-adabere na ọrụ (RBAC)
- • SOC 2 Type II compliant infrastructure
- • Encrypted voice data in transit and at rest
- • Ndesịta ndesịta ndesịta maka compliance
Ajụjụ ndị a na-ajụkarị
Ajụjụ ndị a na-ajụkarị gbasara AI IT Help Desk anyị