Business & Internal

Ёрдам столи

Automate Tier 1 IT support with an AI assistant that troubleshoots common issues, resets passwords, provisions accounts, and guides users through technical problems. Reduce ticket backlog, improve resolution times, and free your IT team to focus on complex infrastructure work.

Авто-тўғрилаш Махфий сўзни қайта ўрнатиш Тикет яратиш Хавфсизлик мослиги 24/7 кўмаги

Бу агентни бепул синаб кўриш Ҳужжатлар

AI IT Help Desk

Агент исми

Система саволи

You are a friendly IT help desk agent. Help employees troubleshoot common technical issues: password resets, connectivity problems, software installation, printer setup, VPN access, and email configuration. Walk users through solutions step by step, using simple language without jargon. If you cannot resolve the issue, create a ticket and escalate to the IT team with a clear description of the problem and steps already attempted.

Овоз

Модель

Ушбу агентни ишга тушириш

Ёрдам столи имкониятлари

Одатда учрайдиган муаммоларни тезда ҳал қиладиган автоматлаштирилган IT қўллаб-қувватлаш

Password Resets

Махфий сўзни қайта ўрнатиш талабларини хавфсиз бошқариш. Шахсиятни текшириш, ишончномаларни қайта ўрнатиш ва фойдаланувчиларга янги махфий сўзларни ўрнатишда ёрдам бериш.

Алоқа муаммоларини бартараф этиш

Diagnose WiFi, VPN, and network issues with step-by-step guided troubleshooting. Resolve most connectivity problems in minutes.

Software Support

Guide users through software installation, updates, configuration, and common error resolution for standard business tools.

Ускуна ўрнатиш

Help with printer setup, monitor configuration, peripheral connections, and hardware troubleshooting.

Ticket Creation

When issues need human attention, automatically create detailed tickets with problem description, steps attempted, and priority level.

Knowledge Base

Access your internal IT knowledge base to provide accurate, company-specific solutions and procedures.

Ёрдам столи ишини кўриш

Принтер муаммоларини бартараф этиш сценарийси орқали юриш учун намунали қўллаб-қувватлаш чақируви

I can't connect to the VPN from home. It keeps timing out.

I can help you troubleshoot that. Let's start with a few quick checks. First, are you connected to your home WiFi and can you access regular websites like Google?

Yes, the internet is working fine otherwise.

Яхши, демак интернет алоқаси яхши. Келинг, VPN клиентини текшириб кўрайлик. Система лентасида VPN тасвирчасини ўнг тугма билан босиб, унда кўрсатилган версия рақамини айтиб бера оласизми? Шунингдек, у охирги марта қачон тўғри ишлаган?

Профессионал қўллаб-қувватлаш овозлари

Техник қўллаб-қувватлаш қўнғироқлари вақтида фойдаланувчиларни хотиржам қиладиган овозни танланг

Юқори овозлар

Adam

Male

Patient, clear voice for technical instructions

Sarah

Female

Friendly, reassuring tone for frustrated users

Michael

Male

Authoritative tech expert voice

Энг яхши моделлар

Kokoro

Free

Lightweight 82M parameter model delivering studio-quality speech with blazing-fast inference.

Fast 5/5

Fast responses for real-time troubleshooting conversations

Sesame CSM

Premium

Conversational speech model generating natural dialogue with appropriate timing and emotion.

Slow 5/5

Natural conversational flow for patient step-by-step guidance

MeloTTS

Free

High-quality multilingual text-to-speech that runs on CPU with minimal latency.

Fast 4/5

Free model for high-volume internal support deployments

Сизнинг AI ёрдам столингизни созлаш

Сизнинг ташкилотингизда ишлаётган автоматик IT қўллаб-қувватлашини олиш

Load IT Knowledge Base

Import your troubleshooting guides, standard procedures, and approved software list into the agent knowledge base.

Define Escalation Rules

Set which issues the agent resolves vs escalates: password resets (resolve), hardware failures (escalate), VPN issues (troubleshoot then escalate).

Connect Ticketing System

Integrate with ServiceNow, Jira Service Desk, Zendesk, or your ticketing platform for seamless ticket creation.

Deploy to Employees

Make the help desk available via phone, chat, or Slack/Teams integration for instant IT support.

Автоматик қўллаб-қувватлаш вазифалари

Махфий сўзни қайта ўрнатиш

Идентификаторни текшириш ва AD/SSO махфий сўзларини дарҳол қайта ўрнатиш

Ҳисобни тайёрлаш

Ҳисобларни яратиш ва дастурий таъминот лицензияларини тақсимлаш

Принтер муаммолари

Уланиш ва драйвер муаммоларини бартараф этиш

Тармоқ алоқаси

VPN, WiFi ва тармоқ муаммоларини аниқлаш

Интеграция ва хавфсизлик

Система интеграцияси

• Актив директория / Azure AD
• Тикетлаш тизимлари (Jira, ServiceNow, Zendesk)
• Асосий воситалар бошқаруви (Jamf, Intune)
• Мониторинг асбоблари (Datadog, New Relic)
• Маълумот базаси (Confluence, SharePoint)

Корхона хавфсизлиги

• Кўп факторли аутентификация талаб этилади
• Ролга асосланган кириш назорати (RBAC)
• SOC 2 Type II мувофиқ инфратузилма
• Шифрланмаган овоз маълумотлари транзитда ва ухлаётганда
• Мувофиқлик учун батафсил аудит журналлари

Кўп бериладиган саволлар

Бизнинг AI IT Help Desk ҳақидаги кўп учрайдиган саволлар

Common issues like password resets, VPN troubleshooting, WiFi connectivity, software installation guidance, printer setup, email configuration, and browser cache clearing. These typically represent 40-60% of all IT tickets.

The agent verifies user identity through security questions, employee ID, or integration with your identity management system before performing any account changes.

Yes. When the agent cannot resolve an issue, it creates a detailed ticket in your ITSM platform with the problem description, troubleshooting steps already attempted, and user contact information.

Yes. The agent walks users through multi-step procedures one step at a time, confirming each step is complete before moving to the next. It uses simple language and avoids jargon.

By resolving common issues (passwords, connectivity, software) automatically, the AI help desk typically reduces human-handled ticket volume by 40-60%, letting your IT team focus on complex problems.

Yes. The agent provides platform-specific instructions. It asks which operating system the user is on and adjusts troubleshooting steps accordingly.

Yes. The AI help desk is available 24/7. Employees working late, remote workers in different time zones, and weekend staff all get instant IT support.

Ҳа. Компаниянгизнинг Slack ёки Teams иш жойига ёрдам хизматини бот сифатида интеграция қилинг. Хизматчилар IT-хизмати билан ўзларининг ҳамкорлик воситаларидан тўғридан-тўғри овозли ёки матнли суҳбатлашишлари мумкин.

Стандарт дастурий таъминот рўйхатини, VPN клиенти тафсилотларини, принтер моделларини, тармоқ конфигурациясини ва тизим талабида ички амалиётларни киритинг. Агент бу компанияга хос билимларни аниқ муаммоларни ҳал қилиш учун фойдаланади.

The agent can process hardware requests (new laptop, monitor, keyboard) by collecting requirements and creating procurement tickets. For troubleshooting hardware issues, it guides users through basic diagnostics.

You can update the system prompt with new solutions as they are discovered. The agent immediately uses new troubleshooting procedures for similar future issues.

Yes. The agent processes conversations in real time without storing sensitive data. Integration with your identity management system uses secure API calls. Self-hosting is available for maximum security.

5.0/5 (1)

IT қўллаб-қувватлашни автоматлаштиришга тайёрмисиз?

Deploy an AI help desk that resolves common issues instantly and reduces ticket backlog

Бепул рўйхатдан ўтиш Агент қурувчиси